Posterstore Anmeldelser 744

TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... Vis mer

Vurdert til 5 av 5 stjerner

I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... Vis mer

Vurdert til 4 av 5 stjerner

Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 ième colis. Difficile de rejoindre le service à la clientèle, ai du m’y prendre à plusieurs reprises; pas de s... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

744 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good quality at decent prices

Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package despite it saying it was ready to deliver, tracking also didn’t work

6. oktober 2024
Vurdert til 1 av 5 stjerner

The quality of the pictures on the…

The quality of the pictures on the website is very disappointing, and you must pay for the return shipping fee.

3. oktober 2024
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Svar fra Posterstore

Hi!

We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.

If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.

Thank you for bringing this to our attention, and we look forward to assisting you further.

\-Poster Store

Vurdert til 3 av 5 stjerner

Corner of the posters were folded when…

Corner of the posters were folded when received. Pictures are great though!

30. september 2024
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Svar fra Posterstore

Hi Isabelle

We are truly sorry to hear that your posters were damaged during transport. We take great care to ensure that our products are packaged securely for shipping, whether it be in strong, durable tubes or flat packaging, depending on the size and nature of the order. Our goal is always to use the highest quality packaging materials to protect your items during transit and prevent any damage.

Rest assured, our Customer Service team will be in contact with you shortly to address this issue. With your input, we will work together to find the best solution and ensure that you are fully satisfied with your purchase.

Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter.

* Poster Store

Vurdert til 2 av 5 stjerner

Commande effectuée le 2 octobre

Commande effectuée le 1 octobre. Sur le site, cela dit des délais courts, mais cela est faux. J’attends toujours ma commande après plus de 20 jours. En espérant que leur produit est bon… À suivre!

29. september 2024
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Svar fra Posterstore

Hi Florence,

We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.

Delays can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.

Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. Our customer service will reach out to you as soon as possible.

Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.

* POSTER STORE

Vurdert til 1 av 5 stjerner
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Svar fra Posterstore

Hi Clifford,

We are sorry to hear that your parcel was delayed in transit.

Our customer service will soon be in contact with you regarding this matter. With your input, we look forward to finding the best solution.

Have a great day.

- Team Poster Store

Vurdert til 2 av 5 stjerner

Bent and cracked frames

A couple of the frames are actually bent. And one of the plexi-glass inserts is cracked.

1. oktober 2024
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Svar fra Posterstore

Hi Megan,

We’re truly sorry to hear your frames were damaged during transport. While we take great care in using high-quality packaging to ensure safe delivery, we understand that issues can sometimes occur. We apologize for any inconvenience this may have caused.

Since we don't have your contact information, we kindly ask you to reach out to our Customer Service team directly. This will help us quickly gather more details about your order and work with you to resolve the issue.

Thank you for your patience and understanding. We look forward to assisting you and ensuring a positive outcome.

* POSTER STORE

Vurdert til 2 av 5 stjerner

When I went to purchase my order it…

When I went to purchase my order it would not take my mailing address to Grande Cache , Alberta it would not let me so I had to have it delivered to my daughter that lives 2 hours away. But it’s a beautiful poster

23. september 2024
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Svar fra Posterstore

Hi Chery

We are sorry to hear about the issues you have experienced with your order.

If you happen to receive a damaged item, we would greatly appreciate it if you could reach out to our friendly customer service team. They’re here to assist you in the best way possible!

Have a great day!

Vurdert til 1 av 5 stjerner

Placed my order on september 22nd

Placed my order on september 22nd. Still don’t have it as of today…

23. september 2024
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Svar fra Posterstore

Hi Cs

Thank you for informing us the incident with your order. We are sorry for your overall bad experience with us.

We can see that you are already in contact with one of our Customer Service agents who will provide you with the best resolution for your concern.

Have a great day

Vurdert til 1 av 5 stjerner

Terrible quality product

12. september 2024
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Svar fra Posterstore

Hi Isabel

We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.

You are always welcome to contact our Customer Service Team if you an incident with your order, we will be happy to help you.

Have a great day.

Vurdert til 1 av 5 stjerner

Poor quality items

They sent me a white frame with not enough paint. It was in bad condition. I complained and they sent me another one. ALSO IN BAD CONDITION. I will not use this company again.

5. september 2024
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Svar fra Posterstore

Hi Brent

We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards.

We can see that you are already in contact with one of our customer service agents who provided to you the best solution.

Have a great day.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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