Porta Delivery Anmeldelser 

Really impressed with the service from Porta. Gavin was absolutely brilliant, so friendly, helpful and professional. He collected a number of items, including furniture, from my house and delivered them to my mum’s house for storeage as part of a house move, and everything arrived safely and carefully.

Communication was great, everything was handled exactly as promised, and Gavin couldn’t have been more helpful. It made what could have been a stressful part of the move really easy.

Would definitely recommend Porta and wouldn’t hesitate to use them again. Fantastic service!

Delivery was great, communication was on point & driver was quick and efficient

Great and reliable service. Allowed me to book for the same day delivery on a bank holiday weekend. Kenneth (the courier) was great and communicated well through the process. Highly recommend!

I paid extra for a "collect today, deliver tomorrow" service for £244.15 because I needed multi-day flexibility for my move. My driver's van broke down at 3 pm, which is an accident and completely understandable. However, when I contacted support, they told me at 3:46 pm: "Don't worry should all be okay, we'll find a replacement."

Because of that explicit promise, I trusted them and didn't look for alternative transport during the afternoon. Porta claims in their response that they "kept me updated," but this is completely untrue. I was the one who had to chase them for answers. They left me in total silence until I had to message them at 6:33 pm to chase them up. You then left me waiting in silence for another two and a half hours.

Out of sheer panic, I was literally about to message again at 9:09 pm when the team finally admitted they had no replacement. Even then, you didn't actually tell me to cancel and find alternatives until 9:24 pm. Advising a stranded customer to look for alternatives at nearly 9:30 pm is unacceptable and left me with zero realistic choices.

Leaving me stranded late at night forced me into a midnight emergency booking with AnyVan that cost me £367.00, an extra £122.85 out of pocket. Because of the last-minute change, I had to accept an inferior same-day service, leave 5 items behind, and completely upend my travel schedule.

Porta's response also claims they offered to arrange a van for Wednesday. This is another complete fabrication to protect their public image. Your agent simply cancelled the job and walked away. I was left entirely on my own.

Finally, you mention offering compensation, but leave out that it was a low-ball £50 that didn't cover the extra expense your delay forced me into. When I tried to compromise in good faith for a fair £90 reimbursement, your team ghosted my emails. If you want to resolve this fairly, you have my email thread regarding the £90 compromise. I am happy to amend this review the moment you honor that amount.

The drivers you chose for this drop were very helpful

Very reliable,but pricing is a little high

I was in desperate need to move some of my eBay purchases and couldn’t think of how to, then I bumped into Porta. They have made acquiring items over eBay really easy and I’ve used them 4 times in just under 2 months. Delivery service has been great so far and price is reasonable.

Thanks a lot

Easy booking the service and excellent communication of information. Perfectly on time pick up and delivery.

It was a pleasure to do business with this company. They collected & delivered my piano without any issues at very competitive rates.
I would use them again next time.

You can speak to a human. They are all helpful and efficient.
Plenty of notifications.

⭐️⭐️⭐️⭐️⭐️

Really great service from Porta. The whole process was seamless from start to finish, with excellent communication throughout. I emailed to adjust the collection/delivery window and they were really helpful and accommodating.

My sofa was collected and delivered without any issues. I’d definitely use Porta again and would highly recommend them.

Porta moved a heavy bath from Suffolk to Wales for just over £100. Amazing value, excellent service and easy Whatsapp communication throughout.

Good communication. Arrived on time at the agreed
hour. Very polite.

Booking a collection and delivery was made easily using the very user friendly website. Before collection I needed to speak to the office, the phone was answered promptly and my query was answered. Delivery happened as scheduled, by a very polite team. We would have no hesitation in recommending your company.

Brilliant kept me updated on when it was being picked up and dropped off to me, we live in middle no where so bit hard to find us but with constant contact we got there all good lovely man friendly helpful x definitely recommend them and will definitely use again 🥰

Wojciech was amazing, kept us up to date and delivered my large bureau to my house within the day of picking it up! After struggling to find someone to pick up my desk for me this week, this service was a godsend!

The website was very easy and self explanatory to use. I emailed the company on a Sunday to change my delivery day and they replied straight away. I received continuous updates about my delivery as well as photos and accurate timings. Would definitely use again, very impressed with the service.

Easy to use system, clear communication from transporter, and items transported perfectly. Thank you for the fast uptake and high standard of work.

I live in different country but I have stuff saved from UK Marketplace and was looking for a service to provide such options like CoD on Facebook or Gumtree marketplace, I was unsure if things will go smoothly or will be scammed, I made my choice and decided to book a delivery from UK Facebook market place, I chose Essential profile just to see if things goes well and sent the item to my Aunt address where she lives in UK, and the time of delivery as around 10-12 days but it came earlier than provided and within 4days just my booking was accomplished with very satisfied feelings, the courier was very proffessional and giving accurate timing, very communicational and at end everything went so good, I would recommend this service for anyone looking for such service cannot reach his requirement due to busy or far and Porta Delivery can be there to do it!