J'ai renvoyé depuis plus d'un mois ma commande d'un montant de 75€... j'ai relancé un grand nombre de fois par mail, sans retour depuis tout ce temps, c'est scandaleux!!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Les mesures sur le site ne sont pas celle du vêtement reçu il était très très grand, y compris la longueur des jambes il fallait reprendre la combinaison à 3 endroit différents pour qu’elle soit bien... Vis mer
Selskapet har svart
It’s only possible to return in 7 days. I had a delay of receiving my dress 4 days. I send an e-mail i wanted to return the dress because it has a horrible fitting. (Left side is longer then the right... Vis mer
Selskapet har svart
Prachtige spullen, prima levering. Omdat het helemaal uit Frankrijk moet komen (en daar dus ook weer naar terug moet in geval van retour), heb ik goed naar de maattabel gekeken. Volgens die tabel zou... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Substainable women's wear brand promoting ethical fashion. A boho brand that cares about you, our animals & the planet 💚
Kontaktopplysninger
25 rue monge, 75005, Paris, Frankrike
- 0630062089
- ben@poppyfieldthelabel.com
- poppyfieldthelabel.com
2,2
Under middels
69 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra poppyfieldthelabel.com
thank you very much
Extremly expensive return fees
Extremly expensive to return. Makes no sense. Not ordering again!
4. mai 2022
Svar fra poppyfieldthelabel.com
Good evening, we are surprised by your message, the return conditions are clearly stipulated on our website. you have the possibility to return it by your own means or through our platform. By the way, as you use paypal, ii suggest you to follow theinstructions below :
- If you choose to pay with Paypal, returns are free on your side. If an item does not suit you, Paypal will refund the return shipping costs. For more information, click on the link below :
https://www.paypal.com/fr/webapps/mpp/refunded-returns/
We will be happy to help you
Love the dress but large at the top and…
Love the dress but large at the top and small on the bottom.
20. april 2022
Svar fra poppyfieldthelabel.com
thank you so much
Svar fra poppyfieldthelabel.com
thank you so much
I ordered and paid.
I ordered and paid.
And then was told that my order was out of stock.
So, why do you ask me my feedback on your product?
4. oktober 2021
Svar fra poppyfieldthelabel.com
Dear Marie,
We are sorry to read this and we understand your disappointment but unfortunately the stock problems are happening. We encounter these problems due to our logistics and software system.
It is the application which automatically relaunches the opinions.
I apologize for the inconvenience caused.
Jade
Such beautiful clothing
Such beautiful clothing! I love poppyfield! Thank you so much.
1. oktober 2021
Return is difficult
25. september 2021
Svar fra poppyfieldthelabel.com
Dear,
I do not understand your dissatisfaction which seems unwarranted.
You sent us an email on Saturday to ask us for a return, our customer service replied to you on Monday with all the details and return adress. Please note that the offices are closed on weekends.
We are waiting for your return in order to proceed with the refund
Kind regards
Jade
Prachtige spullen
Prachtige spullen, prima levering. Omdat het helemaal uit Frankrijk moet komen (en daar dus ook weer naar terug moet in geval van retour), heb ik goed naar de maattabel gekeken. Volgens die tabel zou zelfs een XL nog te klein zijn (normaal draag ik L). Op hoop van zegen toch een XL besteld, maar die blijkt dus veel te groot ipv te klein. Kortom: Een iets accuratere maattabel zou fijn zijn, verder helemaal tevreden...
22. september 2021
Gorgeous and good quality fabrics
Gorgeous and good quality fabrics. I ordered several dresses and to my surprise I kept all of them. Timeless fashion!
16. august 2021
Vraiment top
Les robes sont vraiment magnifiques et conformes à la description du site. Elles taillent, toutefois, un peu plus grand.
16. august 2021
Love it but too big
Quick shipment. Nice pants but unfortunately much too long. Return was no no problem. Good communication. Will step in again
11. august 2021
My parcel never arrived
My parcel says it has been delivered but it never arrived. Awaiting an email response back from customer service.
11. august 2021
Svar fra poppyfieldthelabel.com
Hello Sophie,
I do not understand because when i check on the tracking it is indicated delivered:
on 6th Augusth. As indicated on the link : https://www.poppyfieldthelabel.com/pages/suivi-colissimo?parcel_number=CB590330032FR
You modify your answer your answer now by indicating what I just mentioned to you. In addition, you confirm that the tracking indicates that it has been delivered, you give us a negative opinion after an email sent today at 14:08.
You will take the time to look at the tracking of your package and it indicates that one of your neighbors has picked up the package.
Thank you for your comment without even sending us emails.
The service was fine
The service was fine. Product arrived on the fifth day and was trackable.
9. august 2021
Svar fra poppyfieldthelabel.com
Thanks a lot
Perfect!
Assolutamente soddisfatta. Il vestito bellissimo e arrivato nel giro di pochi giorni. Consiglio!!!
8. august 2021
Svar fra poppyfieldthelabel.com
Grazie
Gorgeous jumpsuit, v long
Gorgeous jumpsuit and great that delivery was free from France to the UK. The jumpsuit is suuuuuuper long though so anyone with non-model height would need to shorten the legs.
12. juli 2021
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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