I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through som... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Just finished installing the SC30 Chlorinator, replacing a Zodiac Tri Mid. The plumbing had to be changed but I was able to install with the cell in a vertical position. The unit looks well made, onl... Vis mer
I wasn't sure which pump would be right to replace a CTX280 pump and thought of getting a PRO200, but David replied to my on-line query suggesting a PRO150 as a better flow rate/power fit. Of course h... Vis mer
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Pool Supplies Online. We are an Australian online pool supplies company that has everything you need in one online pool store. Our mission is quite simply to make pools easier.
Kontaktopplysninger
27 Badgally Road , 2560, Campbelltown, Australia
- 1300 001 466
- support@poolset.com.au
- poolset.com.au
4,6
Enestående
425 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Used the onlinPOOR or no customer service contact form
Used the online contact form, over a week later and still no response. Their website confirmed submiting the enquiry.
POOR or no customer service.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Price good, after service helpful
Price and Delivery good, Mis-mathed couplings a problem, Assisted with free O-rings to mitagate a couplng leak,
30. mai 2025
Exemplary service from Pool Set.
I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through some photos to show the issue. The response was quick and hassle-free—David, who handled my purchase, organised to send a replacement straight away.
I really appreciated how easy the whole process was. There was no back-and-forth or stress, just great customer service and a prompt resolution.
Big thanks to David and the team for standing by their product and making things right so quickly. Highly recommend!
20. mars 2026
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service. Our pool has never looked better. Pool Set Pty Ltd provides top quality work and reliable maintenance
13. desember 2025
Anmeldelse skrevet uten oppfordring
Great service and fast delivery.
Great service and fast delivery.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Disgraceful service
Disgraceful service! Not even worthy of one star… Only been trying to contact Pool Set at least 40 times by phone over the last 4 days with no answer. Have even tried their support email and website contact page and still nothing after 4 days. Beware!
10. november 2025
Anmeldelse skrevet uten oppfordring
Spa pump blew up. No response regarding this
Bought a spa pump that I used 4 times and it blew up on the fourth use. Thankfully I moved out of the way in time as I heard a loud noise before hot water and steam came firing out of the pump. Contacted the company multiple times and heard absolutely nothing back.
11. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Pool Set Pty Ltd
Hi Caitlin - very sorry about this item as we haven't had such a thing happen previously - we will replace this item immediately
Can't ask for more than that
No problems with website, ordering, delivery and or the product.
Great value for money and simple online shopping.
Can't ask for more than that.
7. august 2025
Svar fra Pool Set Pty Ltd
Hi Mark - we can fix this with the addition of hose floats - I'll give you a quick call to explain how
Good service and good quality
29. juli 2025
New Pump
Pump arrived in good condition in a short amount of time. I had to alter the pipe fittings (Different threads), the new pump runs quietly and smoothly.
28. juli 2025
Excellent Service
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing wrong with it other than not suiting our purposes, so we'd happily return to shop again.
25. juni 2025
fast efficient
13. juli 2025
No problems with ordering delivery 👌…
No problems with ordering delivery 👌 I'll be back great products great price recommend to all my friends with pools or spas
10. juli 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.