Pomvom Anmeldelser 

339
•
TrustScore 3 av 5

3,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Absolutely diabolical customer service! I paid £25 for an unlimited photo pass for Thorpe Park, to find out on the day they are changing software and the ride photos weren’t operational. Now in the p... Vis mer

Vurdert til 1 av 5 stjerner

Edit - after offering us a partial refund oir case was closed with 0 refund or other solution given! Opening a brand new complaint as these people are determined to just scam people! Absolutely use... Vis mer

Vurdert til 5 av 5 stjerner

My daughter did the flying experience at WB studios of Harry Potter in London. Unfortunately she lost the QR code and forgot about it. More than two months later she remembered… I contacted PomVom and... Vis mer

Vurdert til 5 av 5 stjerner

The tickets I purchased at the park for the media content were unavailable when I returned home from Florida to Maryland. However, after speaking Chyanne Stewart, She took care of my problem quic... Vis mer

Informasjon om virksomheten

  1. Eventteknologi
  2. også i
  3. Berg-og-dal-bane
  4. Fornøyelsesattraksjoner
  5. Fornøyelsespark
  6. Kamerabutikk

Skrevet av virksomheten

Pomvom provides an innovative end to end solution for automated photography through image recognition software. Our innovative technology captures photo and video moments that visitors cannot capture themselves, creating printed merchandise and engaging digital content for visitors to share.


Kontaktopplysninger

3,1

Middels

TrustScore 3 av 5

339 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,1

Alle anmeldelser

(339)

11 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

First class service

Got in touch with Alton towers as a photo was missing from our photo pass, pomvom followed up and got the photo made my grand daughter very happy .
Well done team

2. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

We had some issues accessing our online ride photos when we went to Chessington World of Adventures. The customer services team were excellent. Extremely sufficient and very helpful. They solved our issues with the photos and went above and beyond to find a missing photo that wasn’t showing online. Excellent service highly recommended!

7. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Saving the day

Having lost a qr code for some digital photos from Chessington I contacted Pomvom and with the help from Tirath from Customer Support I now have all my photos safe.
So a big thankyou to Tirath

8. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was missing a photo and they found it!

I was missing a photo from a trip to Blackpool Pleasure Beach - I might have forgotten to pick it up after the ride - nevertheless, Pomvom were able to locate it and upload it to my photoset a few days after I had returned - happy days!

5. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was missing photos from my order

I had missing photos and emailed to query I spoke to an advisor named Tirath who was extremely helpful and resolved my problem immediately and found the images I was missing. Really quick and helpful service.

3. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Pomvom

Hello Rm88,
Thank you for your feedback on your experience with Tirath! We appreciate you taking the time to leave us this message and I will pass it on to the Guest Services Team for you.
- The Pomvom Team.

Vurdert til 5 av 5 stjerner

Chessington photo

Triath managed to find a photo we had taken at Chessington with just the date and time and a poor quality photo from my phone. He then sent us the official photo for free as a goodwill gesture!

3. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Pomvom

Svar fra Pomvom

Hello,
Thank you for your feedback on your experience with Tirath! We appreciate you taking the time to leave us this message and I will pass it on to the Guest Services Team for you.
- The Pomvom Team.

Vurdert til 5 av 5 stjerner

Tirath from customer support was…

Tirath from customer support was extremely helpful in resolving my issues with retrieving my ride photos, very grateful

3. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Pomvom

Svar fra Pomvom

Hello Chloe,
Thank you for your feedback on your experience with Tirath! We appreciate you taking the time to leave us this message and I will pass it on to the Guest Services Team for you.
- The Pomvom Team.

Vurdert til 4 av 5 stjerner

What made my experience great is that…

What made my experience great is that me and my friends had such a great time at the theme park. We managed to get on 8 rides in total and normally it’s absolutely packed at Alton Towers so we did a great job. I also felt safe on the scarier rides (the safety bars were not rattling at all) and one of my friends felt extremely nervous prior to a ride but after the ride, she felt much better so that ticks the box for the rides being safe. Also, I forgot to get a digital photo from one of the rides on the day of our trip so I decided to email Alton towers about getting digital photos from the wickerman and I provided them with as much information as possible. This included details like (the time of the photo, which ride was it, what clothes the individuals were wearing etc) and after a few days, they found the photos I was looking for! I got the photos about 10 days after my trip so that made it even harder to find the photos. The only thing that takes this review down to 4 stars is the price of everything. A £36 ticket per individual is an ok price but on most days, Alton Towers Is very busy and we were very lucky that we got on 8 rides because it wasn’t too busy on the day of our trip. If it was on a very busy day we went then we would go on much less rides and the £36 ticket wouldn’t be as worth it. The prize games were also pretty expensive. £3 for 1 shot into a basketball hoop and you have to get the ball perfectly Into the hoop or else it will bounce off the rim and it gives the shooter an impression that they were close to getting their shot in so they have another few attempts at getting the shot in which leads to a lot of money being spent in the end and potentially not winning a prize. I was extremely lucky and won the prize on my very last shot after 45 attempts but towards the end, I had strong doubts that I would win nothing. I was really pleased to win a prize but for a person that doesn’t win anything, they may want the price per shot to go down to £1.50 or £2. Overall, this was a great experience but the prices for most things are a bit too much

15. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Pomvom

Hello Michal,
Thank you for your feedback on your visit, we here at Pomvom handle the Photography queries and I am glad to hear a member of the team was able to resolve your missing Wickerman photo for you.
Your other items about the rest of the visit are best directed to the Alton Towers team directly who may be able to use your feedback with their teams for any future changes they may make.
Thank you again for your feedback on the experience with the photography we here at Pomvom provide and I will pass that across to our Guest Services Team.
-The Pomvom Team.

Vurdert til 5 av 5 stjerner

TOP OF THE ROCK video art

at our visit in TOP OF THE ROCK , we made a video art. we got a link to download the video, but forgot to do so.
as we came back to our country, we weren't able to download it from here, so we contact Pomvom customer service. thay did every thing thay can to help us, and we talked with several of them. finelly thay found the video and send the link to us.
thay are great!!!

20. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Pomvom

Svar fra Pomvom

Hello Natan,
Thank you for your feedback on your service! We appreciate you taking the time to leave us this message and I will pass it on to the Guest Services Team for you.
- The Pomvom Team.

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service
Highly recommended

20. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Pomvom

Svar fra Pomvom

Hello Szonja,
Thank you for your feedback on your service! We appreciate you taking the time to leave us this message and I will pass it on to the Guest Services Team for you.
- The Pomvom Team.

Vurdert til 5 av 5 stjerner

The service from Tirath at Pomvom, perfect

The service from Tirath at Pomvom was absolutely perfect from start to finish. Excellent communication and patience. From this experience I would totally recommend the product and service.

13. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til Pomvom

Svar fra Pomvom

Hello Karl,
Thank you for your feedback on your service by Tirath! We appreciate you taking the time to leave us this message and I will pass it on to the Guest Services Team for you.
- The Pomvom Team.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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