Polly.co.uk Anmeldelser 8 554

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

John Byrne was absolutely brilliant, what a lovely guy and made it totally painless - sorted us out, felt honest and personable, didn’t feel like I was being upsold or sold what I didn’t need. And we... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

James Green really helped myself and my partner today with insurance quotes and getting us set up with some cover. Very helpful and answered every question we had with no issues. I didn’t feel pressur... Vis mer

Vurdert til 5 av 5 stjerner

Andrew Thompson was excellent! He was very patient and kept in touch over 2 days just to ensure I completed the process. I would have given up personally considering how busy I was and how many times... Vis mer

Vurdert til 5 av 5 stjerner

I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsmegler

Skrevet av virksomheten

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

9k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Emma Hayes - brilliant

Emma Hayes was really helpful and friendly. Made the process of updating my policy very easy and understandable. Thank you! :)

13. mai 2026
Anmeldelse skrevet uten oppfordring
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Hi Danielle,

Thank you for your lovely review! We're so pleased to hear Emma provided such a friendly and supportive experience. Making things simple and easy to understand is exactly what we aim for, so it’s great to know you felt well looked after throughout the process.

Welcome to Polly!

Vurdert til 5 av 5 stjerner

Spoke to Emma Hayes who helped me with…

Spoke to Emma Hayes who helped me with my policy. I needed to change cover to ensure my daughter would be covered if anything were to happen and she made the whole thing really simple! She was such a pleasure to talk to and really personable which was so refreshing. I couldn’t recommend them enough for their straight forward process and to Emma for being so lovely.

13. mai 2026
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Hi Zoe,

Thank you for taking the time to leave such a wonderful review. We're delighted to hear you had such a positive experience with Emma. Making important decisions around protection should feel clear, supportive, and easy to navigate, so it’s fantastic to know the process felt seamless from start to finish.

Welcome to Polly!

Vurdert til 5 av 5 stjerner

Emma Hayes was amazing with helping me…

Emma Hayes was amazing with helping me through my life insurance policy

13. mai 2026
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Hi Matthew,

Thank you for your lovely feedback! We're so pleased to hear Emma provided such a positive experience and was able to support you through your life insurance journey. Welcome to Polly!

Vurdert til 5 av 5 stjerner

Amazing Customer Service

I have been nervous and worried about getting life insurance due to a pre-existing condition, the person I spoke with today was really understanding with this and advised me that everything was okay. We went through all the relevant paperwork and questions and came up with a plan at the end, I did not feel any pressure to pick a plan and was able to pick what best suited my situation at the time.
It had been real pleasure to have someone so understanding but also willing to listen to your concerns, the customer service was top tier! Well done Polly!
The person I spoke with today was kind, compassionate and understanding. This made the overall experience more pleasant, it is never nice at 32 to be thinking about death and ensuring your family are looked after all if/when the times comes, but it was made so pleasant and easy.
Thank you so much.

13. mai 2026
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Hi Tasha,

Thank you for taking the time to share such thoughtful feedback. We know conversations around protecting your family’s future can feel overwhelming, so we're delighted to hear the experience felt supportive, reassuring, and comfortable from start to finish.

Helping people feel informed, listened to, and confident in their choices is exactly what we aim for, and it’s wonderful to know our team helped make an important decision feel much easier.

We truly appreciate your kind words and your trust in Polly.

Welcome to Polly!

Vurdert til 5 av 5 stjerner

Amazing service, amazing cover!

I had an amazing experience with Polly..
Joseph Purnell was absolutely amazing discussing and going over everything with me ! (even with my 100 questions). He provided reassurance and made it an easy, simple process and I felt so supported the whole way through!

13. mai 2026
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Hi Kaylin,
We're happy to hear that you had an amazing experience! It's great to know that Joseph was so helpful in guiding you through the process and answering all your questions. Welcome to Polly!

Vurdert til 5 av 5 stjerner

What a lovely gentleman I have spoken…

What a lovely gentleman I have spoken to today. He took his time and went through everything in detail. As a mum of 2 this policy was so close to my heart, making sure my children are ok if an emergency situation ever happened. This gentleman truly understood and took me under his wing and reassured me. He was truly an inspiration. If you direct the reviews to the individual, his name was Tommy Miles! He’s an asset to your company. I wish him all the best and again thank you!!!!! :)

Lauren Titterton x

12. mai 2026
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Hi Lauren,

Thank you so much for this lovely feedback! It is incredibly moving to hear how Tommy provided you with excellent service. As a mum of two, we know that nothing is more important than the security of your children, and it’s wonderful to know Tommy provided the empathy and reassurance you deserved during such a heart-centered process.

Welcome to Polly!

Vurdert til 5 av 5 stjerner

Aged 39

Aged 39, getting life insurance for the first time. No husband or kids but if the worst were to happen to me I would like to know that my parents would be ok after some financial difficulties over the years. I spoke to Simon Strange. He was super efficient, straight to the point but in a kind and compassionate way. I emailed him back and forth a bit to check how much other lump sum payments would change the monthly amount paid. Very quick replies. We talked through what I thought would suit me/my loved ones best and came to an agreement/monthly payment that I am happy with. Also happy with the payout amounts, again if the worst were to happen. Happy to recommend Polly and Simon.

6. mai 2026
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Hi Suzanne,

Thank you for sharing such a personal and thoughtful review. It is so important to have that peace of mind for your family, and I’m glad Simon could help you navigate your first life insurance policy with such care.

Welcome to Polly!

Vurdert til 5 av 5 stjerner

James Green @ Polly was absolutely…

James Green @ Polly was absolutely brilliant, he talk me through everything I needed to know and he was really helpfu. He had a friendly approach yet very professional. He explained every step clearly ensuring I understood everything. Service was 10/10

11. mai 2026
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It is wonderful to hear that James provided such a great experience for you! We strive for that perfect balance of a friendly, approachable vibe combined with total professionalism, so it’s great to know he hit the mark.

I'm glad he was able to guide you through every step and ensure everything was crystal clear.

Welcome to Polly!

Vurdert til 5 av 5 stjerner

Me and my partner have been searching…

Me and my partner have been searching for life insurance and we spoke to Lewis Routley and he was great!
Lovely person to trust and speak to and gave us a very thorough speak through reguardibg different covers and what was available for us both! Massive thank you.

12. mai 2026
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Hi Michelle,

Thank you so much for sharing your experience! Searching for life insurance can feel like a big task, so we are thrilled to hear that Lewis made it such a positive and trusting process for you and your partner.

It’s great that he was able to provide a thorough breakdown of all your options to ensure you both have the right cover in place.

Welcome to Polly!

Vurdert til 5 av 5 stjerner

Scott was a delight and was very…

Scott was a delight and was very helpful in ensuring my quote was the best for me and my family very grateful for his help

12. mai 2026
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Hi Molly,

We are so glad to hear that Scott was such a delight to work with! It’s wonderful that he could provide that extra peace of mind by ensuring you and your family got the best possible quote. We’ll be sure to pass your thanks along to him.

Welcome to Polly!

Vurdert til 5 av 5 stjerner

I spoke with Johnathan who was…

I spoke with Johnathan who was extremely helpful and friendly. Fired through all the relevant questions and helped me with a great quote. Was happy to answer my questions and the process was very straight forward.

12. mai 2026
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Hi Simrat,

Thank you so much for the kind words! It’s great to hear that Johnathan made the process so smooth and straightforward for you. We take pride in being both thorough and friendly, so I’m glad he was able to get those questions answered and land you a great quote.

We’re thrilled to have you with us—welcome to Polly!

Vurdert til 5 av 5 stjerner

Excellent customer service

The guy on the phone, James Green, made talking about my worries and desires to secure my little girls future a little less scary. He was professional and talked me through the process every step of the way. The cover is inexpensive for what it will help should the unthinkable happen! Great customer values.

12. mai 2026
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Hi Jade,
Thanks very much for your positive feedback! We're glad that our protection advisor, James, was able to guide you through the process and secure that financial protection for peace of mind. Welcome to Polly!

Vurdert til 5 av 5 stjerner

Had an amazing call today with Joseph…

Had an amazing call today with Joseph Trupia to set up my life insurance and he was incredible, was really worried about being a young mom and how life insurance would actually benefit my family’s life but he gave all the right answers and was very supportive made me feel at ease even with our accent barrier trying to spell😂

12. mai 2026
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Hi Katie,
We're so glad to hear that your call was great with our protection advisor, Joseph! We're happy that we could provide the right answers and support for your family's needs. Thank you for the review and welcome to Polly!

Vurdert til 5 av 5 stjerner

Great service from Joseph Purnell

Great service from Joseph Purnell - would recommend him personally for any dealings with Polly life insurance

12. mai 2026
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Hi Hannah,
We're happy to hear that you had such a positive experience with Joseph. We appreciate your recommendation and thank you for sharing your feedback with us. Welcome to Polly!

Vurdert til 5 av 5 stjerner

Brilliant cover offered

Brilliant cover offered! Special thanks to James Green who made the questioning stage a breeze! 100% recommend

12. mai 2026
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Hi Maria,

We really appreciate your kind words and are so glad to hear that James made the whole process super smooth and easy for you!

Thanks so much for the recommendation — and welcome to Polly!

Vurdert til 5 av 5 stjerner

Life insurance review

Had a call from Tommy Miles at Polly today for my life insurance review and Tommy was so friendly and helpful and made the whole process super easy!
Thank you so much 😊

12. mai 2026
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Hi Kayla,
We're so happy to hear that Tommy was friendly and helpful and made the review process super easy for you! Thank you for sharing your positive experience. Welcome to Polly!

Vurdert til 5 av 5 stjerner

I was contacted today by James Green…

I was contacted today by James Green after asking for a quote online. James was a breath of fresh air to speak to, he didn't try to make me take the most expensive option and instead gave me a few options and was all about getting a price that wouldn't put any financial pressure on me. He explained everything in detail and made the process easy instead of overwhelming. I would definitely recommend, I came away with a price and cover that suited me perfectly and a nice overall experience.

11. mai 2026
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Svar fra Polly.co.uk

Hi Katie,
We're happy to hear that you had such a positive experience with our Protection Advisor, James. It's great to know that you felt well-supported and informed throughout the process. We appreciate you recommending us! Welcome to Polly!

Vurdert til 5 av 5 stjerner

Nothing else to say except from…

Nothing else to say except from incredible!!
Lovely man who i spoke to Lewis Routley, very thorough within what cover i was able to get and pricing also very nice to speak to someone on a personal level. Great guy, my family and friends will now be applying and looking into life insurance.

11. mai 2026
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Hi Lucy,
We appreciate your kind words! We're so happy to hear that you had a great experience and that Lewis was so helpful. Thanks for recommending us to your family and friends! Welcome to Polly!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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