I used Polly back when they were insurance brokers; today I discovered they are now insurance providers, so I switched over for all the additional benefits. Not going to lie, it was a looooong pho... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
joseph was very friendly and understanding and extremely thorough with all the details, something that can usually feel long winded and painful to have to do wasn’t either of those things at all, and... Vis mer
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John Byrne was absolutely brilliant, what a lovely guy and made it totally painless - sorted us out, felt honest and personable, didn’t feel like I was being upsold or sold what I didn’t need. And we... Vis mer
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Brilliant customer service from Lewis Routley. He updated my cover to be more relevant and sorted my partner's cover from scratch quickly and without fuss. He made the options clear and easy to unders... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Kontaktopplysninger
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Storbritannia
- hello@polly.co.uk
- polly.co.uk
4,8
Enestående
9k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Life insurance
Spoke with Adam grinter very thorough and friendly and explained everything with ease and was easy to talk to very helpful and great customer service
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Bianca,
Thank you for your 5 star review! It's great to hear that Adam was so helpful! Welcome to Polly!
Kind regards
The Polly team
Very helpful and informative
Very helpful and informative. James went over the policy and answered all questions. He was very knowledgeable about the life insurance cover.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi There,
Great to hear! We’re glad James was able to answer all your questions and provide the information you needed. Thank you for the recommendation!
Welcome to Polly!
Kind regards
The Polly team
Great offer
I have been searching for a policy for some time, and signing up through Polly was the right choice. Mark was very considerate, professional, patient, and genuinely helpful in finding the perfect policy for me. Highly recommend.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi There,
This is wonderful to hear! We’re so glad we could help you find the perfect policy after your long search. Thank you for choosing us and for the high recommendation. Welcome to Polly!
Kind regards
The Polly team
Excellent service and very helpful
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi there,
Thank you for the 5 star review, we really appreciate you sharing your experience!
Kind regards
The Polly team
I enquired about life insurance and…
I enquired about life insurance and received a call the next day from James Green. He made the whole process easy and stress free. He was friendly and explained everything clearly.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Charlotte,
Thank you for the lovely feedback! We know that thinking about life insurance can sometimes feel a bit heavy, so we are thrilled to hear that James made the experience easy and stress free for you. Clear communication and a friendly approach are what we’re all about, ensuring you feel confident in the protection you've put in place for your loved ones. Welcome to Polly
Kind regards
The Polly team
James @ Polly …
James @ Polly very helpful and friendly easy to understand and explain too ☺️
Tash
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Loretta,
Thank you for the 5 star review!, We really appreciate you taking the time to share your experience, Welcome to Polly!
Kind regards
The Polly team
Umesh Parmar
Great experience sorting out my life insurance with Umesh Parmar. Friendly and very understanding and made a very hard phone call light hearted which was needed. Explained everything well and clearly.
Would definitely recommend Polly to people.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Samantha,
What a fantastic review! We're so glad Umesh could turn a difficult conversation into a positive experience for you. Thank you for the recommendation. Welcome to Polly!
Kind regards
The Polly team
Had a lovely man by the name of James…
Had a lovely man by the name of James Green who helped me find the best policy that I needed. I felt uneasy on what people would say since I'm so young taking out life insurance and I wasn't sure on what I would get but I didn't feel any judgement and felt very comfortable talking with James who made everything clear.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Jade,
We’re so glad James helped you feel confident and comfortable securing your cover. There’s no such thing as being too young to protect your future, and we're happy we could help you get it sorted. Welcome to Polly!
Kind regards
The Polly team
After making a quick online application…
After making a quick online application online wanting cover to protect my son’s future should anything happen to me, I was called promptly by a gentleman called Martin Gavin. He was lovely to talk too, humorous and no judgement.
Would 100% recommend Polly, good amount of cover at a low monthly rate, without hidden rises in the years to come.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Natalie,
What a brilliant review! We’re thrilled Martin Gavin made securing your son's future such a positive and humorous experience. Great cover at a low, fixed rate is what we do best. Thanks for the 100% recommendation. Welcome to Polly!
Kind regards
The Polly team
Would avoid this business
After seeing an advert on Instagram, I filled out a form to receive a quote for life insurance. This was maybe three days ago - I have now received SIX calls all from different phone numbers, my phone has identified them all as spam calls (and none have left a voice message or responded to Google voice screening) which is leading me to believe that my contract information has been sold on to third party. I hardly ever receive or take calls from unknown numbers, and the fact that all these calls come after my inquiry with this business is not only a bad first impression but has lead me to leave this review.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Signe,
We're sorry our attempts to reach you felt like "spam" that is the last thing we want. To be completely clear, we never sell your data to third parties. Those calls were from our team, trying to help you with the quote you requested.
We often don't leave messages due to strict privacy and compliance regulations to ensure your personal information stays secure. Furthermore, some mobile carriers incorrectly flag business numbers as "spam," which we are working to fix.
We have sent you an information request via Trustpilot so we can respect your preferences, if you would still like to speak to a member of the team and get a quote please feel free to give us a call on 0808 175 4747.
Kind regards
The Polly team
Friendly and thourough
Arranged life insurance with Jake Phillips who provided a great service. He was friendly, thorough, and made sure I understood that I could change my mind at any time. Policy was set up within 40 minutes. Can’t fault the service as yet.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Hayley,
Thank you for the fantastic feedback! Efficiency and clarity are what we strive for, so it’s brilliant to hear that Jake was able to get your policy set up in just 40 minutes without missing a single detail. Our team prides itself on being thorough while respecting our customers' time. We’re glad Jake provided the faultless service you deserve. Welcome to Polly!
Kind regards
The Polly team
Very good experience from start to…
Very good experience from start to finish.
Thank you Adam Grinter for being professional and very helpful.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi there,
Short, sweet, and covered! Thank you so much for the feedback. Adam is a valued member of our team, and he’ll be delighted to hear he made your experience so positive. Welcome to Polly!
Kind regards
The Polly team
Emily L was great
Emily L was great. She answered all my questions and talked me through the options and worked with me on the budget I had in mind. Great customer service and a pleasure to deal with! Thanks so much.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Zoe,
A huge thank you for the 5 star review! We’re so glad Emily made the process a pleasure and helped you find the right cover at a budget-friendly price. Great to have you with us! Welcome to Polly!
Kind regards
The Polly team
10/10 experiance
Great experience umesh parmar was very friendly great advisor for the company explained things well to me gave me all the information I needed 10/10
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Charmagne,
Thank you for your Umesh for being such a friendly and thorough advisor. We’re delighted you had such a great experience getting sorted. Welcome to Polly!
Kind regards
The Polly team
Andrew Thompson was great
Andrew Thompson was great
Quick and convenient to set up cover is brilliant would highly recommend
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi There,
Thank you for your 5 star the review! Umesh for being such a friendly and thorough advisor. We’re delighted you had such a great experience getting sorted. Welcome to Polly!
Kind regards
The Polly team
Hi I had Mike McCarthy for my claim for…
Hi I had Mike McCarthy for my claim for life insurance he was super star really lovely man very respectful and makes your feel very comfortable thank you so much Mike for everything he went beyond to help me and to get everything sorted
Thank you Molly
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Molly,
Thank you for the kind words, Molly! We’re so proud of Mike for going the extra mile to help you with your claim. It’s great to hear he made a difficult process much easier for you. Best wishes from all of us at Polly!
Kind regards
The Polly team
Jake Phillips from Polly insurance
Jake Phillips called me back about my life insurance quote. He was lovely, he answered my questions with care and understanding and handled the medical questionnaires very sensitively. The insurance I’ve gone with is very competitive and exactly what I need. Thank you Jake for providing invaluable peace of mind
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
HI Charlotte,
Thank you for the feedback! We’re so glad Jake could answer your questions and handle your application so sensitively. It’s great to know you’ve found the perfect cover at a competitive price!
Welcome to Polly!
Kind regards
The Polly team
Jake Phillips
Jake was lovely to talk through made it really easy. Found me the best deal for my budget and I have some peace of mind incase of the worst now. Thank you Jake
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Nicola,
Fantastic feedback! We’re so glad Jake made the process easy and found you a great deal. Enjoy that well deserved peace of mind!
Welcome to Polly!
Kind regards
The Polly team
Jon at Polly has been absolutely…
Jon at Polly has been absolutely fantastic and reassuring, getting me the level of cover I need to protect my family. He has been so patient dealing with me and my 3 kids! Thanks Polly and especially Jon!
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi Ellie,
We really appreciate your feedback! Providing a reassuring and patient service is what we strive for at Polly, especially when it comes to tailoring the right level of cover for a family's future. We’re glad Jon made the process easy for you.
Welcome to Polly!
Kind regards
The Polly team
Julian Saunders Is great advisor
Julian Saunders Is great advisor, very knowledgeable and professional. Great customer service all and all. The product it self is surprisingly affordable, great value for money.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Polly.co.uk
Hi there,
Great to hear you had such a positive experience! We’re so glad you found the cover you needed at a price that worked for you.
Welcome to Polly!
Kind regards
The Polly team
Dette er Trustpilot
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