Pollfish Market Research Platform Anmeldelser 444

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Amazing experience! So much better than PickFu. The questionnaire build is so intuitive. Pricing package is easy to understand. No piling on of extra charges. Straightforward. The team approved right... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Very fast, efficient, and user-friendly which I appreciated. Prices were pretty rational too. Only complaint is that I definitely had some responses from people/robots that were copy and pasting words... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Survey’s never pay Customer service says they have the right to decline at anytime. Even after you’ve completed it and they’ve taken your time, data and answers.

Vurdert til 5 av 5 stjerner

I am a clinical researcher and use Pollfish frequently to get baseline data. I love Pollfish because the data return is fast, clean, and ready to use. Sometimes the data we want is not obtainable whic... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Markedsundersøker
  2. Bedriftstjenester
  3. Forskning og produktutvikling
  4. Programvareselskap

Skrevet av virksomheten

Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform. Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach. Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment. Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting. Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, apply filters and cross-tabulations, and share interactive dashboards. Pollfish also provides 24/7 human customer support, ensuring users can receive real-time assistance throughout survey setup, targeting, launch, and analysis. Pollfish prioritizes data quality through multi-layer fraud detection, device fingerprinting, duplicate prevention, behavioral quality checks, and attention filters. The platform adheres to GDPR-compliant data protection standards to ensure respondent integrity and reliable research outcomes.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

444 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 69 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Easy to use but graphics presentation is poor

Easy to use and help is very responsive. The graphic representations of the data are terrible and cannot be manipulated - rendering them useless for presentation.

6. oktober 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello David! Thank you for taking the time to provide your feedback on our platform. We will forward your comments for further investigation. In the meantime, our dedicated support team is always ready to assist you with any questions or inquiries you may encounter.

Vurdert til 5 av 5 stjerner

Great platform

Great platform, I've used it many times & will keep on using it! The results are fast, and the reporting interface is amazing, its alway easy to use & find the data you need.

21. september 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello Bret! Thank you so much for your kind words and for taking the time to provide your feedback! Hope to see you soon back with your new projects :)

Vurdert til 5 av 5 stjerner

The platform is easy to use

The platform is so easy to use - and the support available from the chat really helped improve my survey and get the best results

15. september 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello,

We are thrilled to receive your positive review! Your feedback means a lot to us, and we're delighted to hear that you had a great experience with Pollfish!

Vurdert til 5 av 5 stjerner

I am an enormous fan of Pollfish

I am an enormous fan of Pollfish. I would give 6 stars if available.

18. august 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello! Thank you so much for your kind words! Hope to assist you again in your future concepts.

Vurdert til 5 av 5 stjerner

Intuitive system and great customer service

Intuitive system and great customer service!

The system is fairly easy to use and the service provided by the team is great.

Results are consistent.

15. august 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello Alexander! Thank you so much for your kind words! We are glad that you enjoyed the platform. We will be happy to assist you again in your future projects!

Vurdert til 5 av 5 stjerner

The platform is beyond excellence

The platform is excellent to create surveys but their customer service is beyond excellence... they are online in the chat 24 hours per day, answering all (complex) questions, really fast in a very pleasant way. Strongly recommended for both quick as well as very complex surveys on a global scale!

6. august 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello Jorij,

Thank you so much for taking the time to share your Pollfish experience! We are grateful for your kind words and we look forward to seeing you around for your next project!

Vurdert til 5 av 5 stjerner

The software was fairly easy to use and…

The software was fairly easy to use and then if we did have questions the online support service was effective. I'd definitely use this service again the next time I need a poll completed. Our clients were thrilled with the idea, the price, and the results.

23. juli 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Thank you so much for you kind words!

Vurdert til 5 av 5 stjerner

Great platform for quick surveys

Super responsive customer services and great pricing! Really made it easy for us to get a quick pulse check on our target audience.

7. juli 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello Ian! Thank you so much for your positive feedback :) Hope to see you back for your future projects!

Vurdert til 1 av 5 stjerner

Esperienza pessima

Esperienza pessima, vergongosi

18. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello! We are deeply sorry about your experience with our platform. Feel free to reach out to our support team sharing additional details of your experience. We will be more than happy to assist you further on that!

Vurdert til 1 av 5 stjerner

Spurious Responses at Best

Ran a survey with screener question for a particular occupation and in the free form response received answers such as "I don't know because I am not really x occupation" and "I use data scraping". Calls into question the veracity of data and survey respondents.

4. juli 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Thank you for taking the time to provide your feedback! We apologize for your experience. Please feel free to reach out to our support team at any time, sharing additional details to get assistance on your issue! We will be more than happy to investigate on that further!

Vurdert til 4 av 5 stjerner

Quick, easy to use and launch your surveys

Awesome product to quickly create and launch your survey across of wide audience.

While the product is relatively economical, its price can still be optimised for countries like India, considering the extreme currency exchange.

14. juni 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello there! Thank you so much for taking the time to share your feedback. Hope to see you back for your future projects!

Vurdert til 5 av 5 stjerner

customer service is very helpful and…

customer service is very helpful and the process is very easy and smooth.

4. juni 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello! Thank you so much for sharing your feedback! We are glad that you had a positive experience with Pollfish. Hope to see you soon back with future projects!

Vurdert til 3 av 5 stjerner

Difficult to program questionnaire

Difficult to program questionnaire, especially with conditional jumps. Frankly if there was something else I'd use it

10. juni 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello,

Thank you for sharing your feedback! We greatly value your input and want to assure you that our dedicated support team is always ready to assist you with any difficulties you may encounter.

Vurdert til 4 av 5 stjerner

Something good something bad

That was nice.
However I was promised to finish poll in 1 day, in fact 4 weeks.
Customer service is good

4. juni 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Thank you for sharing your experience with us and for your valuable feedback!

Vurdert til 3 av 5 stjerner

Average to positive experience

Does not deliver on time to complete the survey expectations, but easy to use.

29. mai 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello there! Thank you for sharing your experience with us and for your valuable feedback!

Vurdert til 2 av 5 stjerner

Variance in response rates & quality based on region

Took a month to get 250 responses on my survey - the data kept getting cleaned whenever I thought it was close to finishing and would get reset. The responses we did get were also not useful, although this may have more to do with the limited local knowledge of the topic we were exploring (fantasy sports in Saudi Arabia). In general, was not satisfied with the service on this one occasion but have found them helpful in other markets (like the UAE).

15. mai 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

We deeply appreciate you taking the time to provide feedback on our platform. We apologize for this and we suggest that you reach out to our Customer Support team with further details so we can investigate your issue further. The team will be more than happy to assist you!

Vurdert til 4 av 5 stjerner

Having the feedback from people worldwide

Having the feedback from people all around the world was a great experience.

9. mai 2023
Logoen til Pollfish Market Research Platform

Svar fra Pollfish Market Research Platform

Hello, we are delighted you had a pleasant experience with Pollfish, thank you for taking the time to leave a review!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv