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Hey Andrew,

Thank you so much for this lovely review and for your kind words about our team. I’m so happy to hear you’ve been enjoying your experience with us so far.

I wanted to say a huge thank you for hosting our newest experience, Evenings In. You’ve described exactly what we’re trying to create; a lighthearted but intentional way for people to genuinely connect. No busy bar or overcrowded venue, just a small group of people like you, in a member’s living room, with the space and structure to let conversation happen naturally.

It’s the first experience of its kind for PLY and we really believe there’s something special about creating more opportunities for people to connect in this way.

Looking forward to more experiences with you soon!

Sending love,
Olivia from PLY

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12. aug. 2026

Hey Stephen,

Thank you so much for this lovely review! I'm so glad you found our booking process and platform easy to use, and that you met some lovely people at your first Experience with PLY.

I'm so happy to hear that you've already booked your next Experience. Our members often tell us that their second and third Experiences feel even more important than the first, because that's when it all really starts to click.

Looking forward to dining with you next month!

Sending love,
Olivia from PLY

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11. aug. 2026

Hey Susan,

Thank you so, so much for this lovely review! It genuinely made me smile reading it.

I especially loved hearing that you found PLY at a time when life had changed a little. When the kids have flown the nest and life starts to look different, your social circle can change too. It can be such a lovely opportunity to meet new people and find your people all over again, but we know that taking that first step can feel daunting.

I’m so happy you gave PLY a shot and even happier to hear that you feel more confident as a result!

Can't wait to see you at another PLY event soon!

Sending love,
Olivia from PLY

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10. aug. 2026

Hey Gordon!

Thank you so much for such a lovely review.

I’m so happy to hear that you felt properly matched with the others in your group. Our team puts so much thought into getting those matches right, so it really means a lot to hear that it made a difference to your experience.

You’re so right about keeping in touch and making the effort to see each other again. After hosting thousands of experiences, we know that the best friendships grow through checking in, showing up and continuing to share experiences together. In fact, our members often tell us that after their third experience is when those connections really start to feel like genuine friendships.

If you’d like to see your group again, you can invite anyone you met to another PLY experience through the ‘Invite’ section on your dashboard.

Thank you again for taking the time to leave such a thoughtful review. And if you need any help choosing your next experience, just let me know, I’d be more than happy to help!

Sending love,
Olivia from PLY

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3. aug. 2026

Hey Lana,

Thank you so much for taking the time to leave us such a heartfelt review. It was so lovely to read and genuinely means so much to us.

What you said about community is so important. So many people feel like adulthood has lost those natural opportunities to meet like-minded people. Between working from home, busy schedules and everyone being at different stages of life, it isn't always easy to meet new people or stay connected. I'm so happy PLY has helped make that a little easier for you and that you've found people you genuinely click with.

Thank you again for such a fantastic review - I can't wait to see you at another experience soon!

Sending love,
Olivia from PLY

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31. juli 2026

Hey Katie,

Thank you so much for taking the time to leave such a lovely review.

I'm so happy to hear you enjoyed your first PLY experience. Those pre-event nerves are completely normal - I think it secretly means you know something exciting is about to happen!

It sounds like you had an amazing time getting to know new people and I'm so excited to hear you'll be joining us for more experiences soon. Members tell us that the next few experiences are when it really starts to click and when you truly find your people.

Thanks again for your kind words!

Sending love,
Olivia from PLY

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31. juli 2026

Hey Faizan,

Thank you so much for taking the time to share some words about your experience with PLY.

Firstly, congratulations on becoming a PLY Regular!

I'm sorry your first few experiences didn't quite hit the mark, but I'm so glad you gave PLY another chance. It was lovely to read that your Bowling experience felt different, and even better that you left having made a new friend.

One thing we've learned from our community is that friendships rarely happen overnight. For many members, it's around their third experience that things really start to click. Showing up again, seeing familiar faces and giving yourself more than one chance to connect can make all the difference.

Thank you as well for your thoughtful feedback. Our team is always working to improve our matching and add more exciting experiences, so suggestions like yours genuinely help us make PLY even better.

Thanks again for sticking with us, becoming a PLY Regular and recommending us to others. We can't wait to see you again, and hopefully welcome you to PLY Pro before too long!

Sending love,
Olivia from PLY

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30. juli 2026

Hi Vik,

Thank you so much for taking the time to leave such a lovely review. It really means a lot to hear that you enjoyed your experience with us and met some great people along the way.

I'm so pleased our lovely team could answer your questions and help make your first PLY experience a great one.

If you enjoyed Bowling, I think you'd have a brilliant time at one of our Electric Darts nights or Dinner Clubs too. And, if you're ever unsure which experience to try next, just drop me a message, I'm always happy to help you find the right fit.

Sending love,
Olivia from PLY

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30. juli 2026

Thank you for your feedback, though I'd like to add some important context.

This review was posted more than 24 hours before the event was due to take place, so it had not yet happened. Bookings don't close until 5pm on the day of the event, and we very often fill remaining spaces with additional guests right up until that point. The group you saw was therefore still forming, not final.

Safety is genuinely important to us. We stay available on WhatsApp throughout the entire event, and we only host in partner venues that have been vetted. On balance, while we aim for an even gender split and it usually works out that way, numbers can vary week to week and we can't guarantee an exact 50/50 mix for any single event. At the time you cancelled there were already two women in the group, not one.

We'd have happily explained all of this and moved you to a different event had you messaged us, but we didn't hear from you before the booking and membership were cancelled. If you'd be open to it, please reach out and we'll gladly help you find an event that's a better fit.

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Oppdatert: 31. juli 2026

Hey H,

Thank you so much for taking the time to share a few words about your experience with PLY.

The best part of this message has to be that you all got on so well from the moment you met. That's exactly why we do what we do.

I'm so pleased you enjoyed the evening and even more excited that you're already planning to come back. I can't wait to see you at another PLY experience soon.

Sending love,
Olivia from PLY

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28. juli 2026

Hi, and thank you for taking the time to share this.

We're sorry to hear you were disappointed. We did look into your booking, and our records show the reservation was cancelled before the event went ahead, so we weren't able to host you on the day. We wanted to gently mention that, as some of the detail here describes the event as though you'd attended. You appear to have had a positive conversation with the team who offered you a credit for a different event, so this review over 2 weeks later was unexpected.

A couple of things worth clarifying for anyone reading. Attendee profiles, including photos, are visible ahead of each event, so there is information there to help you get a feel for who you'll meet. And the matching is based on the profile details guests share with us, so the two points here sit a little at odds with one another.

On the venue, this one was moved because more people booked than we could comfortably host in someone's living room, which we felt was the right call to give everyone a good night. Guests also received a free drink to make up for the change of setting.

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27. juli 2026

Hey Ana!

Thank you so much for your lovely words - it genuinely makes my day to read reviews like this!

I'm so glad to hear you had a great time with us and that you met some new, like-minded people. That's what it's all about.

Please feel free to message me if you ever need any help choosing your next experience with us. I'd be more than happy to help. The more you attend, the more chance you have to really find your people 💛

Sending love,
Olivia from PLY

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Oppdatert: 20. juli 2026

Hey!

Thanks for taking the time to leave a review. We're sorry to hear about your experience and appreciate you sharing your feedback.

We'd just like to clarify that you can amend or cancel your subscription at any time directly through our website. Simply head to Settings > Billing & Subscription, where you'll find the available options to manage your plan.

Best wishes,
Olivia from PLY

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Oppdatert: 17. juli 2026

Hey Sarah,

Thank you so much for your wonderful review! I'm delighted to hear you enjoyed your first brunch and had such a positive experience connecting with the group. It's fantastic to know the conversations were both interesting and engaging and that you're looking forward to joining us again.

Our members tell us that after attending three or more events, that's when the magic really starts to happen. You'll continue meeting new people while also recognising familiar faces, making it easier to settle in, build meaningful connections and develop genuine friendships over time.

If you need any help picking your next experience, please don't hesitate to reach out to me over WhatsApp or email and I will personally assist you.

Sending love,
Olivia from PLY

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24. juni 2026

Hi James,

Thank you for taking the time to share your experience.

We are always open to discussing and reviewing cancellation requests on a member-by-member basis and I'm sorry to hear that you felt your communication wasn't understood.

To clarify, we've worked hard to make managing memberships as simple as possible. Members can cancel or pause their membership at any time by logging into their account and heading to Profile > Manage Billing & Subscription. Alternatively, our team is always happy to help.

Thank you again for your feedback. We genuinely value hearing from our community as it helps us continue to improve.

Best wishes,
Olivia from PLY

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24. juni 2026

Hey Roxanne,

Thank you so much for your lovely feedback. Reading this review has made my day.

If you'd like any help deciding which event to attend next, please don't hesitate to reach out. I'd be delighted to personally recommend a group and experience that feels like the perfect fit for you.

Sending lots of love,

Olivia from PLY

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24. juni 2026

Hey Wendy,

Thank you so much for leaving such a great review! I'm so glad you've enjoyed using PLY to meet new people.

If you'd like any help deciding which experience to attend next, please don't hesitate to reach out. I'd be more than happy to personally recommend a group and experience that feels like a great fit for you.

Sending love,
Olivia from PLY

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26. mai 2026

Hey Claire,

Thanks for taking the time to share your experience. We’re genuinely sorry PLY didn’t feel like the right fit for you.

We did want to provide a little more context around a few of the points you mentioned. PLY is indeed the next chapter of Storiboard Club, and we’re really proud of that evolution. Since rebranding, we’ve worked hard to improve the overall experience; from thoughtful matching and curated events to member support and partnerships with venues across the UK.

In terms of activity payments, these go directly toward the experiences themselves. We work closely with our venue partners to secure heavily discounted rates exclusively for PLY members, while the membership itself covers matching, curation, community features and ongoing support.

We’re sorry to hear the matching didn’t feel aligned for you. Age is only one factor we consider alongside preferences, availability, and group dynamics, but we know connection is personal and not every event will click straight away. That said, many friendships do grow from seeing familiar faces over time, which is also why we’re proud to have regular members returning week after week.

For members who prefer meeting entirely new people at each event, our customer success team is always happy to make a note on your profile. Just reach out via WhatsApp or email and we’ll do our best to tailor your experience.

I really appreciate you taking the time to leave feedback, as it genuinely helps our team continue to grow and improve.

Sending love,
Olivia from PLY

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22. mai 2026

Hey Bayhano,

Thank you so much for your wonderful review and for being such a valued part of PLY! I'm so pleased to hear that you’ve enjoyed such a wide range of events and met so many amazing people along the way.

It’s especially lovely to hear that our platform has played a role in helping you build confidence and come out of your shell. It means so much to us that you spent your 40th with people you met through PLY!

We truly appreciate your kind words and look forward to seeing you at many more experiences in the future 💛

Sending love,
Olivia from PLY

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Oppdatert: 19. mai 2026

Hey Aaron,

Thank you so much for your lovely review! Your kind words truly mean a lot to us.

I’m so happy to hear you had such a great experience with PLY. Please feel free to reach out to me anytime via WhatsApp or email, and I’d be more than happy to help you choose your next experience.

Sending love,
Olivia from PLY