PlusCup – Personalized Videos for Kids & Adults Anmeldelser 429

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Absolutely incredible job!! The content, song and messaging beyond perfect. If I could give more stars than 5, hands down I would. Extremely pleased with the outcome and would purchase again!! Great w... Vis mer

Vurdert til 5 av 5 stjerner

Absolutley amazing!! My daughter is going to be so happy on her birthday! I’m actually very impressed with the quality of the video. Will def purchase again sometime! If I could give one small note... Vis mer

Vurdert til 5 av 5 stjerner

My three year old loved the Gabby's dollhouse video. I thought it was cute that they used the opening scene from the movie to a birthday celebration song bc she was already familiar with the dance. Wh... Vis mer

Vurdert til 5 av 5 stjerner

I saw this page through instagram ad, at first I thought it was a scam but decided to give it a try, thinking I will get it in weeks but my oh my I was impressed I had my work within hours and witho... Vis mer

Informasjon om virksomheten

  1. Videoredigering

Skrevet av virksomheten

At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours. Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

429 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 86 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

My three year old loved the Gabby's…

My three year old loved the Gabby's dollhouse video. I thought it was cute that they used the opening scene from the movie to a birthday celebration song bc she was already familiar with the dance. While the voice was a little obviously robotic sounding, definitely not noticbke to a toddler. Overall, money well spent, as she's been asking to watch it repeatedly lol.

17. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’m so glad I stumbled on your page on…

I’m so glad I stumbled on your page on IG. The concept is absolutely creative and magical for kids. I loved everything about it. My daughter can’t get enough of KPOP Hunter- so you can imagine how special it is for her to receive a personalized birthday message from Rumi. Mummy definitely outdid herself !

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I saw this ad on Facebook and was a…

I saw this ad on Facebook and was a little leery. I read the reviews and went ahead with an order. In a few hours I had a full 5 minute video tailored for my granddaughter's 7th birthday! I can't wait to see her face when she sees the Demon Hunters singing to her and saying a personal message! Thank you so much for this memory maker!

17. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Adorable!

I recently received a personalized video from PlusCup and I’m honestly so impressed! The video was absolutely adorable—so thoughtful, creative, and clearly made with so much care. It felt really special and unique, not something you see every day. I can’t wait to show my son this Sunday—I already know it’s going to make his day. Highly recommend!

If you want, I can make it shorter, more emotional, or add a star rating ⭐️

16. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Paws-itively perfect!

Saw this ad on Facebook and was super skeptical on if it was legit or not. Almost seemed too good to be true! After a Google search I decided to take a chance, and let me tell you I am SO glad I did!! My son turns 4 on Saturday and I can't wait to show him!! He's going to love it!! My only suggestion is saying the child's name at least once more during the video. Even if it's just at the end. Otherwise, it's perfect!

15. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Unsure initially ended pleasantly surprised!

I was unsure if this was real or not initially, but saw great reviews and decided to take a chance. I was pleasantly surprised!! I am soooo excited to show our baby girl on her birthday!! They hit it OUT OF THE PARK!!! She is going to be in Awe and shocked in the best way possible!! They have truly made this birthday for her so special and a memory she can actually keep forever!! Thank you!!!

14. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Was absoultly amazing …

Was absoultly amazing they even re.did my babies video when her name.was mis pounced but the videos r super.cute I can't wait for my daughter birthday to come for her to see it

14. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank youuuuu

Thank youuuuu. It was magical. My friend cried when she saw it. Well done to you and thanks for the beautiful surprise 🤍🤍🤍

13. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Satisfaction Garanteed

I really love the video they created for my nephews birthday. I had a few corrections I wanted on the video and their response and understanding were on point. They got right on it to meet my demands. If you were considering placing an order with them go for it you won't be disappointed. I will be using there service again in the near future.

11. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Rude, inaccurate

honestly should have listened to the reviews before choosing to do business here. Unfortunately, the negative feedback I saw beforehand turned out to be completely accurate. My experience with this business was extremely disappointing, primarily because of the poor customer service and lack of professionalism.

The way my situation was handled showed a clear lack of communication and accountability. Instead of trying to resolve the issue or provide even basic customer support, the response I received was dismissive and unhelpful. As a paying customer, that’s simply unacceptable.

Because of this experience, I will be disputing the charge and warning others about what they can expect when dealing with this business. Customer service matters, and when a company consistently treats customers this poorly, it’s hard to understand how they expect to maintain a reputable or lasting business.

I would strongly recommend others read the reviews carefully before deciding to spend their money here.

13. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til PlusCup – Personalized Videos for Kids & Adults

Svar fra PlusCup – Personalized Videos for Kids & Adults

Hi Courtney,

I’m Lina, and I will be handling your case from now on. First of all, I want to sincerely apologize for the experience you had. We are truly sorry about the conversation earlier. We recently hired a new assistant, and unfortunately we did not realize she would handle customer communication this poorly. That is completely our responsibility, and we are very sorry that you had to experience that.

Your message and feedback are taken very seriously. We never want any customer to feel ignored or treated unprofessionally. Our goal is always to provide a positive experience and make sure every customer feels respected and supported.

Please allow me to personally assist you and resolve this situation properly. If there is anything we can still do to fix this for you, I would really appreciate the opportunity to help.

Again, I’m very sorry for the frustration this caused and for how the situation was handled before.

Thank you for your time,
Lina
PlusCup Team

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