Plus260 Tech Solutions Anmeldelser 

264
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I invest in this company and ordered a jersey and non of which have been given to me, I am very frustrated because this was a year ago, these guys are scams and may God bless them with all they have d... Vis mer

Vurdert til 5 av 5 stjerner

Plus 260 tech is a company that has really helped me buy gadget accessories. I love the company’s organization and honesty. Their communication is equally impressive and they make me feel comfortable... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

First and foremost, I came to know about plus 260 through a workmate who bought an iPhone. This built confidence in me to order my ultra 23. The experience has been good despite a slight delay on deli... Vis mer

Vurdert til 5 av 5 stjerner

Though I haven't received my order yet due to delays out of your control, I'm pleased to say that your customer services 're really excellent. Constant updates on the status of an order placed is th... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Elektronikkbutikk
  2. også i
  3. Datautstyrsbutikk
  4. Fotobutikk
  5. Mobiltelefonforhandler
  6. Netthandelstjeneste
  7. Telefonreparatør

Skrevet av virksomheten

Plus260 Tech Solutions, an award-winning business is a customer service company that also happens to specialize in electronics. With our headquarters being in Lusaka, Zambia, we stand as a distinguished e-commerce and electronics retailer. Our commitment lies in delivering premium technology products at prices within everyone's reach, coupled with a firm emphasis on outstanding customer service and rapid issue resolution. Our story began in 2017, when our Managing Director, Mr. Mbuyoti Muwela, answered the technology needs of his family and friends in Zambia while based in China. Officially registered as a business in May 2020, we swiftly expanded to cater to the escalating demand for affordable technology products throughout Zambia. Our growth trajectory and dedication to excellent customer service have earned us a prestigious reputation, leading to our recognition as the Best Start-Up E-commerce Business in Zambia in October 2022. We have proudly served over 7,000 individual customers and a broad spectrum of high-profile corporate clients, including SOS Children's Village, Impala Terminals Zambia, NHIMA, Itezhi Tezhi Power Corporation, NWASCO, BongoHive, and AIDS Healthcare Foundation Zambia. These partnerships have solidified our status as a trusted technology solutions provider. Our online presence is strong with more than 200,000 site visitors and over 20,000 products sold. Guided by Mr. Mbuyoti Muwela, the Chairman of the Board of Directors and Managing Director, our team of 19 proficient professionals excel in various areas such as customer service, procurement, marketing, technical support, web and graphic design, operations, delivery, and HR. At Plus260 Tech Solutions, our mission is not only to earn global recognition as an e-commerce service provider that enriches stakeholders' lives with inclusive, affordable services, but also to provide superior customer service and swift problem resolution. We envision a world where our economical e-commerce services and exceptional customer care enhance everyday life experiences, paving the way for a fulfilling lifestyle for everyone. Remaining unwavering in our commitment to core values of customer-centricity, quality assurance, integrity, teamwork, good citizenship, and personal accountability, our online store, www.plus260.store, offers a wide variety of products, from mobile phones, tablets, laptops, computers, cameras and their accessories, to an assortment of non-electronic items. Designed for optimal convenience, our online platform enables customers to purchase tech and non-tech items from their homes, offices, or on the go. We handle the delivery process, ensuring that products reach our customers' doorsteps at no extra cost. Our dedicated sales team, adept at swiftly resolving issues, is available online or in person at our store in Salama Park, Lusaka, Zambia, from Monday to Saturday. We strive to simplify the shopping process, guiding customers to high-quality and cost-effective products, thereby creating a rewarding shopping experience for all. - BELOW IS A LIST OF OUR PRODUCTS AND SERVICES - Cellphones and accessories - Tablets and accessories - Laptops and accessories - Computers and accessories - Cameras and accessories - Photography equipment - Headphones, Portable speakers and Sound bars - Printers and accessories - ICT devices and accessories - Various non electronic products. Get in touch with us if you will need our services.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

264 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(264)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amazing customer service and you always…

Amazing customer service and you always have the best quality of goods.

16. august 2023
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Svar fra Plus260 Tech Solutions

Hey Suwilanji,
Thank you for the feedback,
We are happy that you are satisfied with our service and the quality of the products we have.
Thank you for the support, we look foward to welcoming you back soon😊

Vurdert til 5 av 5 stjerner

Amazing customer service

Amazing customer service, the whole transaction process was seamless. Very stress free and I absolutely loved it

14. juli 2023
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Svar fra Plus260 Tech Solutions

Hey Precious,
Thank you for the feedback,
We are happy that you are satisfied with our service.
Thank you for the support, we look foward to welcoming you back soon😊

Vurdert til 5 av 5 stjerner

Great customer care

Great customer care
Always get deliveries on estimated time frame

13. juli 2023
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Svar fra Plus260 Tech Solutions

Hey Hope😊,
Thank you for the feedback,
We are happy that you are satisfied with our service and delivery!
Thank you for the support, we look foward to welcoming you back soon😊

Vurdert til 4 av 5 stjerner

My experience on the purchase was great…

My experience on the purchase was great this time and have seen improvement on customer service.
Delivery of goods could be improved to 7days.

12. juli 2023
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Svar fra Plus260 Tech Solutions

Hey Rose😊,
Thank you for the feedback,
We are happy that you are satisfied with our service and our products!
And we will look at improving our delivery.
Thank you for the support😊

Vurdert til 5 av 5 stjerner

The best there is…

Undoubtedly the very best customer care for top quality products and timely delivery!

11. juli 2023
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Svar fra Plus260 Tech Solutions

Hey Jeremiah😊,
Thank you for the feedback,
We are happy that you are satisfied with our service and our products!
Thank you for the support😊

Vurdert til 5 av 5 stjerner

thank you for your service

thank you for your service, i will recommend your shop plus260 tech😊

21. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Plus260 Tech Solutions

Hey Emil😊,
Thank you for the feedback,
We are happy that you are satisfied with our service
And a big thank you for recommending us!
Thank you for the support and we are looking foward to welcoming you back.

Vurdert til 5 av 5 stjerner

Why you should choose Plus260 Tech

Delivered my order within the estimated time, I got regular updates on my order, the customer service personnel were friendly and easy to talk to and I was informed that the phone color I wanted had sold out and I was given the opportunity to pick another one.

12. juni 2023
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Svar fra Plus260 Tech Solutions

Hey Lunela😊,
Thank you so much for the feedback
We appreciate it and the support rendered!

Vurdert til 5 av 5 stjerner

Amazing customer service

The customer service from Plus260 is unparalleled! I love to online shop, and the customer service here can not compare to any. They keep you up to date with your order status via phone calls if there is any update with what you are purchasing. Really proud that this is a Zambian company!

23. mai 2023
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Svar fra Plus260 Tech Solutions

Hey Mwaka😊,
Thank you so much for the feedback
We appreciate it and the support rendered!

Vurdert til 5 av 5 stjerner

Loved the quick response

Loved the quick response! Ordered the speaker in the morning and it was delivered on the same day. The customer service is always great as is the tracking of your order at each stage. The speaker itself has really good sound.

11. mai 2023
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Svar fra Plus260 Tech Solutions

Hey Salifya😊,
Thank you so much for the feedback.
We are happy that you are satisfied with our service and your new speaker!😃
We thank you for your support

Vurdert til 5 av 5 stjerner

Awesome customer service..

Awesome customer service...The level of communication that's there from the time of order to the time of delivery is top notch and gives you a sense of security. Also the fact that I got what I ordered is remarkably comforting cause I feel I got my monies worth....

15. mai 2023
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Svar fra Plus260 Tech Solutions

Hey Chilobe😊,
Thank you so much for the feedback.
We are happy that you are satisfied with our service.
Providing value for money is something we seek to achieve as store
We thank you for your support

Vurdert til 5 av 5 stjerner

Samsung S21

As usual, you guys always deliver 🤧
My phone even came two weeks earlier and I love it. I'll always recommend you guys to everyone in my life. Keep it up y'all.

14. mai 2023
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Svar fra Plus260 Tech Solutions

Hey Chansa,
Thank you for the awesome feedback,
We are happy that you are satisfied with our service and your new phone😊

Vurdert til 4 av 5 stjerner

A few misunderstandings but team worked…

A few misunderstandings but team worked very hard to resolve the matter.

13. april 2023
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Svar fra Plus260 Tech Solutions

Hey,
We are sorry for the inconveniences caused for you at that particular time.
We always make sure to resolve matters as quickly as possible for our customers.
Thank you for the feedback😊

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