Never received my order ! Scammers ! Made an order on 16/04/2016 now 14days later my order still haven’t arrived . I emailed multiple times getting ignored , calling them daily - nothing no rep... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Supportive, friendly and flexible service. Jeet and Joe at the Plastics Centre were brilliant. As a novice ordering shower panels and trims, they were patient and gave me good advice. Delivery was on... Vis mer
The order was acknowledged immediately. I contracterd the firm regarding non-delivery of the items which I had ordered on Friday 10th April 2026 by e-mail which was answered promptly. The order was... Vis mer
Selskapet har svart
Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply o... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Kontaktopplysninger
664-652 Warwick Road, B11 2HJ, Birmingham, Storbritannia
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4,3
Enestående
506 anmeldelser
Har svart på 61 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bought 3m rigid angle on Monday 5th
Bought 3m rigid angle on Monday 5th. Paid £25 plus £12 next day delivery. No order confirmation, no product (4 days later) and nobody answers the phone. Have they gone bust??
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
Hi Mark,
Thank you for your review. We’d like to reassure you that we are very much trading. Your order was dispatched the next working day; however, unfortunately the item was damaged during transit, and the courier did not notify us at the time.
Once you emailed us to make us aware of the issue, we were able to investigate promptly and issue a full refund. We’re sorry for the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Lily
Svar fra The Plastic Centre
Hi Kevin,
Thank you for the great review! We’re pleased to hear you were happy with the price, quality, and the pick-up service. We really appreciate your feedback and look forward to helping you again.
Kind regards,
Lily
Ordered some stuff last summer
Ordered some stuff last summer. Everything was great. They delivered the items within the timeframe they promised and the boards were all good.
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
Hi Yas,
Thanks for taking the time to leave a review. It’s great to hear your order was delivered as promised and that you were happy with the quality of the boards. We appreciate your feedback and look forward to working with you again.
Kind regards,
Lily
Paid but no goods
Ordered and paid some 10 days ago. The wrong item was delivered. In spite of multiple emails and multiple attempts to phone, no response and the phones are just not answered.
[update] Payment refunded, with apologies.
30. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
Hi JDN,
Thank you for updating your review. We’re pleased that the matter has now been resolved and that a full refund was issued along with our apologies. We appreciate your patience while this was addressed and thank you for bringing the issue to our attention.
Kind regards,
Lily
Svar fra The Plastic Centre
Hi John,
Thank you for your great review! We’re pleased to hear you found our website easy to use and the service prompt and efficient. We really appreciate your feedback and look forward to helping you again.
Kind regards,
Lily
Svar fra The Plastic Centre
Hi Stephen,
Thank you for your review! We’re glad to hear you received excellent service and that everything arrived on time. We appreciate your feedback and hope to help you again soon.
Kind regards,
Lily
My odred wasn't delivered
Thank you plastic centre for beaing here 4 me and sorting problems even when fedex let you down
26. november 2025
Svar fra The Plastic Centre
Hi ScottishMK,
Thanks for taking the time to leave a review. We’re really pleased we could help get things sorted for you, even when things didn’t go to plan with the courier. Your patience and understanding are much appreciated, and we’re glad we could support you through it.
Kind regards,
Lily
Ive recently started using plastic…
Ive recently started using plastic centre cramlington after a long time and I would highly recommend speaking with DJ the branch manager, he’s down to earth and very professional, top service
16. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
Hi Craig,
Thanks for taking the time to leave a review. Great to hear you’re back with the Cramlington branch and that DJ has been able to give you the level of service you expect. He’ll be chuffed to hear your feedback — thanks again for the recommendation!
Kind regards,
Lily
Excellent pricing & availability
Excellent pricing, instant availability and fast shipping. The item was well protected and is now successfully in service.
27. oktober 2025
Svar fra The Plastic Centre
Hi Joel,
Thank you for your excellent review! We’re really pleased to hear you were happy with the pricing, quick availability, and fast delivery — and great to know the item is already in use. We appreciate your feedback and hope to assist you again soon.
Kind regards,
Lily
Great service and great product
Great service and great product. Used for several projects in the house all look great. Ź
27. oktober 2025
Svar fra The Plastic Centre
Hi Railton,
Thank you for your great review! We’re delighted to hear you’re happy with both the service and the products, and it’s fantastic that they’ve worked well for several projects around your home. We really appreciate your continued support and kind feedback.
Kind regards,
Lily
Excellent product and price and pretty…
Excellent product and price and pretty good postal service
27. oktober 2025
Svar fra The Plastic Centre
Hi Ian,
Thanks for the great review! We’re glad to hear you’re happy with both the product and the price, and that your order arrived smoothly! We really appreciate your feedback and hope to serve you again soon.
Kind regards,
Lily
Svar fra The Plastic Centre
Hi Howard,
Thank you for your kind review! We’re delighted to hear you were pleased with the quality of our products and found our team helpful. We really appreciate your feedback and hope to serve you again soon.
Kind regards,
Lily
Sent the wrong panels but sorted it out
Sent the wrong panels to being with, but done their utmost to sort out the issue. So can't fault them in the end.
30. september 2025
Svar fra The Plastic Centre
Hi Dave,
Thanks so much for the 5-star review! We really appreciate your patience and are glad our team could quickly sort things out for you. Great to hear everything worked out in the end — we look forward to helping you again soon!
Kind regards,
Lily
Really good service and quick delivery
Really good service and quick delivery
Happy with the way the did everything from start to finish
29. september 2025
Svar fra The Plastic Centre
Hi Shaheen,
Thank you for the great review! We’re delighted to hear you were happy with the service and quick delivery from start to finish. We really appreciate your feedback and hope to serve you again soon.
Kind regards,
Lily
delivered on time friendly driver thanks
28. september 2025
Svar fra The Plastic Centre
Hi Lorna,
Thank you for taking the time to leave a review! We’re really pleased to hear your order arrived on time and that our driver was friendly and helpful. It’s great to know everything went smoothly — we appreciate your feedback and hope to serve you again soon.
Kind regards,
Lily
Great Service
Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply or even acknowledge the voicemail/email. Jamie from Plastic Centre priced the job, provided an installation date. Jamie arrived on the appointed day, all panes replaced with minimum disruption, tidied up, cleaned all the replacement glass. Very friendly, courteous, professional fella. Would highly recommend
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
Hi Gary,
Thank you for your fantastic review! We’re so pleased to hear that Jamie was able to provide you with a professional, friendly, and efficient service. We’ll make sure your kind words are passed on to him — feedback like this really means a lot to our team.
We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
Lily
Great Service at the Cramlington branch
Visited the Cramlington branch today 16th September 2025.
The manager D J gave us product advice and talked us through the kit we needed to fix our gutter problems. What a star!! 10/10 for customer service. Please give him a pat on the back he absolutely deserves it. What a great guy.
16. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
Hello Mr. Evans,
Thank you so much for your kind review. We’re delighted to hear that DJ at our Cramlington branch was able to give you the advice and support you needed — we’ll be sure to pass on your fantastic feedback to him. It’s great to know his service made such a positive difference to your visit.
We really appreciate you taking the time to share your experience and look forward to helping you again in the future.
Kind regards,
Lily
I had the most horrific experience in…
I had the most horrific experience in the Gloucester branch, I had the previous day spent almost £900 for plastic guttering and fittings.
I had been dealing with Simon over the phone, Simon was extremely helpful and because of his enthusiasm and skill I decided to give him my business, he was not the cheapest however he could deliver promptly.
This was a rush order and I miss a couple of things off but also needed to return a few bits.
I was confronted with a horrible rude manager who was only interested in cashing up, I was charged 20% restocking and 3 clips which I wanted replaced as they were faulty however the manager threw the clips in the bin, when I questioned the replacements or the refund… I was told they left here in perfect condition “you must have broken them” therefore no refund, I took the faulty clips away.
It was a horrible experience, I was refused access to a more senior manager or to the M D on the basis that as the branch manager she Jacky O’Shea knows best.
People skills are clearly not a requirement in this branch.
12. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Plastic Centre
Hello Tom,
Thank you for your feedback. We are very sorry to hear about your experience at our Gloucester branch, and we understand how frustrating this must have been, especially after the positive service you received from Simon.
We take all feedback seriously and would like the opportunity to look into this further for you. Please contact us at 0121 227 5093 with your order details so we can review the situation and work towards a solution.
Kind regards,
Lily
Helpful staff
Helpful staff, easy to order and a good quality product at a competitive price!!
29. august 2025
Svar fra The Plastic Centre
Thank you, Glyn , your feedback is much appreciated !
high quality product
delivered in two days as agreed, well worth the money, much cheaper than diy store!
27. august 2025
Svar fra The Plastic Centre
Thank you very much for your kind feedback , much appreciated !
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