Pixie Wing Anmeldelser 

750
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I LOVE my Pixie Wing! Wearing my husband’s ring through his 9 hour surgery and extensive hospital and rehabilitation stays has given me great comfort and a sense of connection with him. I also have ha... Vis mer

Vurdert til 5 av 5 stjerner

Ein sehr durchdachtes Design, das genau das macht, wofür es gedacht ist und auch noch toll aussieht. Der Service ist toll, das Produkt kam innerhalb der angegebenen Lieferzeit. Preis /Leistungsverhäl... Vis mer

Vurdert til 5 av 5 stjerner

The Juxt necklace felt like a great deal I got two necklaces and they look good together and seperate, they help both me and my fiance because we both work in labs and prefer not too. It's too early t... Vis mer

Vurdert til 5 av 5 stjerner

Thank you for my delivery of my Vesta Necklace. I loved your packaging, I choose the Vesta necklace as it matched my hoop earrings & to wear my parents wedding rings all the time to have them wi... Vis mer

Informasjon om virksomheten

  1. Smykkeforretning
  2. også i
  3. Smykkedesigner

Skrevet av virksomheten

Pixie Wing® makes jewellery built for real life. Home to the Pixie Wing Ring Keeper® - a surgeon-designed necklace that secures your ring in under 3 seconds, without removing the chain. No unclasping. No fumbling. Just slide it on and get back to what you were doing. The idea came from a surgeon who spent years removing her ring before procedures and putting it somewhere safe. There was no good solution. So she built one. The Pixie Wing Ring Keeper® holds your ring close to your chest while your hands are busy - in the operating theatre, the gym, the kitchen, the workshop. Wherever real life takes you. Every piece is made from 18k gold plated 316L stainless steel, with solid gold and titanium options available. Strength-tested chains. Precision-engineered mechanisms. Materials chosen for durability, not just appearance. No flaking. No fading. Built to last. Founded in New Zealand. Now trusted by 70,000+ customers across 60+ countries. Pixie Wing® is distributed worldwide with dedicated storefronts for the US, UK, Australia, Canada, and Europe. All orders are backed by our 30-day returns policy and supported by a team that knows the product inside out.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

750 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(750)

195 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Pixie Ring is Awesome

The ordering process was extremely simple and straightforward. Unfortunately, through fault of my own, I managed to damage the clasps and needed a replacement. Luckily, the Pixie Wing Customer Support Team (Thank you so much Lesley) was extremely kind and understanding and managed to ship out a replacement chain within the day. Extremely satisfied with the quality of the chain and ring keeper, as well as the customer service. Highly recommend.

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Faulty Gift Voucher plus No Response

Updated to 4 stars because I was refunded fairly swiftly once they finally looked into it, but it shouldn't really have taken me so long to convince them that something had gone wrong given that I identified a major bug in their system. They didn't acknowledge this at all.

edit post-response:

This feels oddly like gaslighting. I'm trying to point out a major bug in your website where you're effectively (perhaps unknowingly) stealing from people, and goodness knows how many times it may have already happened. It's not just a display issue as your response implies, the £100 gift voucher only registers as £75.12 ($100) on your website. I will email you a screenshot. SPEAK TO YOUR WEB DEVELOPER immediately and I would suggest you temporarily disable gift cards while you deal with the bug.

original review:

I bought a £100 gift card for a friend and received a $100 gift card. I tested it to be sure and it definitely only registers as $100 even though I was charged the full £100, meaning that Pixie Wing has effectively stolen about £20 through the conversion error. I wrote to them through PayPal and they have not responded despite several reminders. Luckily, as I went through PayPal and my credit card, I am protected, but Pixie Wing's lack of response is really disappointing. Especially given that I have a lovely necklace from them myself and thought I'd share the experience.

7. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Pixie Wing

Svar fra Pixie Wing

Thank you for taking the time to leave a review, and we're so glad you love your necklace. It's a shame that hasn't been reflected in your rating here.

We believe we've identified your order from your Trustpilot account and we’ve looked into this. We can see a £100 gift card has been allocated to your account, so something does appear to have gone wrong on the display side. We're really sorry for the confusion that's caused.

On the contact point, we'd gently ask that customers reach out through the channels listed on our website or in our order communications. PayPal makes it very difficult for us to liaise with customers effectively, which is why we don't list it as a contact method anywhere. Messages sent through PayPal can easily go unnoticed, and that's clearly what happened here. We would never intentionally ignore a customer.

The Pixie Wing Team

Vurdert til 5 av 5 stjerner

I ordered 2

I ordered 2, one for my son and one for his fiancee. They are beautiful and just as described. They arrived quickly in a very nice bag and gift box.

8. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect!!!😍

I was a little skeptic because of all the instagram adds but it also was a perfect solutions to stop loosing my rings if it was real, an it is so much better than I thought! The necklace is so beautiful and it’s so easy to use! I can’t wear my rings at work or when I do pottery and when they are on the necklace I don’t even notice! It’s so perfect!!

6. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic customer service

I had been planning to buy a Pixie Wing necklace for quite some time but was hesitant due to the price. I finally took the leap and purchased one, and when it arrived it was beautifully packaged. The necklace itself was lovely – even better than I had hoped. The chain feels strong and high quality, and it looks great with my ring.

I did notice a couple of blemishes on the pendant, so I contacted customer service. They replied almost immediately and straight away arranged a replacement, which was incredibly reassuring. It was possibly the best customer service I have ever experienced.

Overall, it was definitely worth the price and is perfect for keeping my rings safe.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

It's so cool!

Excellent quality jewelry that feels like a magic trick. Customer service was great too.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent "no questions asked" warrany service.

I was impressed with Rog's swift email replies and excellent service. The "no questions asked" approach to warranty replacement is impressive to see, as many other companies will commonly look for any loophole to not warrant a product. I feel this helps to solidify my faith in the product and company when they are seen to back their product so well. Even after needing to submit a warranty claim, I still feel I will be back again in future to purchase other fantastic products they have to offer.
Thank you!

5. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A godsend for embroiderers AND BJJ athletes!

The ringkeeper is fabulous! I've been wearing and using it for a few months now, and I don't know how I managed without it. As a professional embroiderer, I have to slip my engagement ring off occasionally to prevent it snagging the work. I also take custody of my husband's wedding ring when he does BJJ: he comes home battered and bruised, but at least his ring is safe!

22. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing customer service.

Amazing customer service.
I was going through a hard week (the week of Valentine’s Day) and I was due to receive the pixie wing tear drop necklace for my wife on the 12th. Unfortunately, living in Oakland, a thief decided to help themselves to it. I was empty handed for v-day: I was devastated. I emailed customer service begging for assistance in the matter and they resent a new order!!!!! It came a few days later and my wife loves it (it matches her rose gold wedding ring) you guys made my day and thank you Lesley for consistent and immediate responses. God bless

19. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

I couldn’t be happier with my replacement necklace and the outstanding customer service I received! The team was incredibly kind, responsive, and quick to resolve my issue, making the entire process completely stress-free. My new necklace arrived sooner than expected, beautifully packaged, and it’s absolutely stunning — even better than the original. It feels high-quality, looks elegant, and I’ve already received so many compliments. It’s rare to find a company that truly stands behind their products and cares about their customers, but this one absolutely does. I will definitely be purchasing from them again and highly recommend them to anyone looking for beautiful jewelry and exceptional service!

1. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Valentine's gift

My fiance does CrossFit and had a necklace she had to remove to put her ring on before class and remove again to take her ring off after class. She was very excited with how easy it was to attach and remove. This Valentine's Day was definitely a success!

14. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

gold plating wore off in less than 1 year, being sent a replacement of different material

I purchased the 18K gold-plated Nordika pixie wing ring keeper necklace. This product was a necessity for work, and I loved the convenience. However, the plating has worn off in under 1 year. I broke out in a huge rash on the chest and neck. I have emailed the company regarding their 2-year warranty- to see about replating or replacing. They responded about my necklace being made from silver not steal, so I had an older version of the necklace. They are sending a replacement with the stainless steel and plated gold. I do hope this lasts with out the gold wearing off so quickly. As I enjoy the look and convenience for removing my ring each day for work but keeping it close. Unfortunately during the 2 weeks I could not wear the necklace, I removed my engagement ring and have now lost that. So perhaps one day I will use the necklace again if I can replace my ring.

12. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Pixie Wing

Svar fra Pixie Wing

Hi Rachel,

As you posted the same review on our website, we were able to identify your order. We can see your necklace was one of our now discontinued S925 sterling silver pieces. As these were made from solid sterling silver rather than PVD plated stainless steel, they did require regular polishing and maintenance, and without this could naturally tarnish over time.

We have not previously had reports of skin irritation with our jewellery, so this is both surprising and concerning to us. We have since transitioned fully to 18k gold PVD plated stainless steel for improved durability and wear resistance, specifically to address longevity and reduce maintenance compared to traditional sterling silver pieces.

From looking at the customer service timeline, I can see you first contacted us on Friday 11 February and received a reply from our team within two hours. We did not hear back from you - perhaps the reply went to your spam folder? Since that interaction I can see you reached out again via email and our team responded within 15 minutes. You both agreed that a replacement was the right solution under our 2-year warranty, and that replacement has already been dispatched to you.

We absolutely stand behind our 2-year warranty and take it seriously. We aim to respond to all customer enquiries within 24 hours, and in most cases much sooner, as happened here.

If there is anything further you would like to discuss, please feel free to reach out directly. We want you to feel confident wearing your Pixie Wing piece and are here to help.

Kind regards,
Pixie Wing Customer Service Team

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