Pit Viper Anmeldelser 

scammers! i payd for express shipping and the order not arrived till after 14 days! and tracking says they still waiting for package!!

Sadly put a item in the cart on a Saturday, as you go to check out it suggests to buy a case. Had a question about the case they suggested as wanted to buy it if it was a hard case. Emailed them and tried to call them but being a Saturday understandably they don’t have a support available. Waited till Tuesday to get a response and didn’t get one so forwarded the email that was sent on Saturday as now the glasses had gone back to full price. They then got back about the case. I messaged back as now with the glasses being full price and the email showing Saturday thought they would at least do that price and NOPE.
Not impressed at all.
Clearly don’t need or want the business. It’s very clearly dated Saturday saying he has them in the cart and the site suggested buying a case, he enquired about case….no response…would of thought they would of seen sense. I would give zero out of 10 if I could. Very disappointed pit viper Australia

Bestel niet om Pitviper NL!! Na vier weken wachten kreeg ik geen bril in de brievenbus maar een rare portemonnee! Weet niet wat hier is gebeurd maar ben zwaar opgelicht.

Poor quality, the nose pads fall off, the legs are loose and generally they just feel cheap and nasty. If they were £30 they’d be alright but not what you’d expect when paying over £100.

Buy the knock offs on Amazon, they’re cheaper and better quality. (Although still not great)

I really like how the glasses look and how cool they are. I bought a pair a while ago and they were amazing thank you so much!

I am in Australia. I ordered the sunglasses last saturday 17th of December 2022, with the hope they will be shipped on monday 19th and arrive before Xmas- as stated on their website. I had not received a text nor email with a tracking number by tuesday 20th so I emailed the email on their webpage AND send a message through they "contact us message" on their web page. The next morning I got a text from them which I did not understand, got back on their website and chatted with someone via "the chat room" link who explained what was happening with my order. Once I got off the chat, I received an email and they sorted everything for me, send the sunglasses express so I could have them for Xmas AND added an extra for my bother !
Today is thursday 22nd of December and I received them after lunch. I am stoked 👍

I have to say I freaked out for a couple of days because I came across all the negative scammer review here, so really felt the need to leave a review and let others know that there are three avenues to contact them:
- Email / - Chat Room Online on their webpage / - sending a message through the message section of their website (scroll down bottom of the page, select "Crancky people stuff", then "Contact".

I hope this helps !

Edited: I was contacted and they did send another pair express free of charge. Unfortunately, neither arrived for Christmas. But I did appreciate that they ended up replying and for the free pair of glasses.

Website says will post express for Christmas. Did not send express and they do not reply to any emails.
There is no way to contact them via phone.
Now I am out of pocket over $100 and one of my kids gets no Christmas present.
I am lodging a complaint with the relevant authorities.
They ignore any communication attempts.

I have spent a S*%t ton of money on sunglasses.
I have caned these Pit Viper Execs and every stunt, and every jump, just buffs out of the lenses. I had a spill and damaged one ear piece, parts already on the way.
Life time warranty.... Noice!
Cant complain at all.

Fuçk pit viper spent 100 dollars on these shittÿ ass sunglasses and the next day the fall out of their container and are break.

Waited 2 months with express delivery. Received the wrong item. When I requested a refund or to receive the correct item I was offered $3. And a discount code which I never received disgusting business

Scammers, don’t buy from them. Ordered a pit viper from them in July. It’s now October and haven’t received anything. No track and trace, just nothing. Emailed them multiple times, zero response or undeliverable messages get returned. Absolutely disgusting and Unbelievable this is even possible in this day and age.

Horrible quality, frustrating warranty. They are a marketing business with a cheaply built asian product. Better bang for your buck going with the knock offs.

SCAM, SCAM DONT ORDER FROM PITVIPER.COM.

I paid for 2 day shipping and they pushed the delivery another 5 days and winter credit me the xtra shipping fees.

I made a purchase worth $235.98, more than 5(!) weeks ago but didn't receive anything so far. They stated that they are a couple of days behind but this is just ridiculous. I've mailed them a couple of times for an update regarding my order but they don't reply to any of my mails. 
Thought it was a cool brand with cool people... Boy was I wrong...

Ordered a set of sunglasses and priority shipping. Came to just under £100 and estimated 9 days due to delays for high order numbers. Fair enough. 3 weeks go by and nothing. Send an email, no reply 2 weeks later. Fraudulent, got my money back through my bank thankfully.

Do not buy from them! Worst experience ever! Ordered two months ago and haven't received anything. Tried contacting PIT Viper and they sent an automated email saying they were 5 or 6 days behind. Their shipping and customer service are horrible! At this point it feels like a scam. They should definitely be turned into the BBB.

If I can give them a 0 I would of. Terrible I was supposed to receive the glasses as a graduation gift for my son on July 1St. After calling multiple times they assured me I would get them they ended up just canceling the order. Terrible terrible terrible I highly do not recommend they actually suck

poor excuse of a company. They send the glasses whenever they feel like it and don’t return calls or answer calls. Do not do business with this flunky company.

I paid $250 for a pair or Cosmos 2000. It says my parcel was delivered. Looked out the front and with the neighbours with no sign of them.
Tracked them online and the parcel had been delivered to a whole other state which was 4 hours away. But yet all the info was correct for my address.

Asked Pit Viper to resolve the issue and they told me to chase up the issue with Route parcels. But when you go to resolve issue on the Route website it just gives you Pit Viper email and number.

So your going round and round in circles trying to sort it out while these scam artists take your cash.

Dont buy from these clowns. Save your cash and the headache.