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Pillow Talk Anmeldelser 156

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TrustScore 4.5 av 5

4,4

Sengetøysbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Absolutely love this throw. The colour is gorgeous. Exactly what I was looking for. Pillow talk's customer service needs a special mention....they have been outstanding. My order was lost in transi... Vis mer

Vurdert til 5 av 5 stjerner

Exceptional customer service. Whether it's during the Xmas rush, near closing time or during regular business, the staff members at the Albury store deserve a gold medal for service. Today, as well a... Vis mer

Vurdert til 5 av 5 stjerner

Every shopping day spent at Pillow Talk is a great experience with friendly, efficient & happy staff members always ready to help. Kim is one of those team members that every retail store would love... Vis mer

Vurdert til 1 av 5 stjerner

Literally ordered 3 bathroom accessories. 2nd June placed order - 11th June shipped order and now stating 26th June it will be here. Have seen so many horrible reviews how things haven’t turned up or... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sengetøysbutikk

Skrevet av virksomheten

At Pillow Talk we pride ourselves on turning houses into homes, and rooms into sanctuaries, filled with homewares, bed linen and bedding carefully designed and selected by our team of in-house comfort experts. For over 40 years we have travelled locally and abroad to find quality materials, exceptional fibres and the latest styles, so that our customers are guaranteed of the feeling of comfort every time they sleep in bed or fall among their couch cushions. We believe that no matter where you live in Australia, we will have your comfort covered, for this is what we strive for as the comfortable living experts.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

156 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 84 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Outstanding customer service.

Absolutely love this throw. The colour is gorgeous. Exactly what I was looking for.
Pillow talk's customer service needs a special mention....they have been outstanding.
My order was lost in transit during December. I contacted them in early Jan and they chased it up, communication was fast and helpful. They sent out a replacement at my request (they also offered a refund if I preferred) and it arrived yesterday. Very happy customer and highly recommend pillow talk for both service and products.

13. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I give it a 5 fast pr5 and delivery …

I give it a 5 fast pr5 and delivery the pillow best one i have yet to find i used the derila pillow for a bit not saw neck then I saw this bigger and better more comfortable and then memory foam that doesn't really last the long

7. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unhelpful Staff

I visited Pillowtalk Homeworld Helensvale recently, hunting for a superking throw for our bed. Time was of the essence as I was styling our home for sale and I had a million and one other things to look for. I wandered around for 5 minutes before I eventually had to ask someone for help. A young lady was arranging some Christmas items on a table and I asked where I could find what I was looking for. Without taking her eyes off the table she was arranging, she indicated I could make my way to the back of the store and look on the shelves on the left. I’m sorry, I know she had a job to do arranging Christmas dootie, but I would’ve appreciated a bit more interest and assistance in finding and deciding what might’ve been suitable. Even a smile would’ve been nice. I did end up finding what I wanted, spending over $100. I also needed a few other things but just didn’t have time to try and find them myself, and I certainly wasn’t going to ‘bother’ this young lady again. Just a constructive message to maybe ask staff to not just point with their head in the general direction of what a customer might be looking for. And a little smile helps too. If I’m being friendly and polite, then I expect the same in return.

10. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Pillow Talk

Thank you so much for sharing your feedback with us. We would like to extend our sincerest apologies for the unfortunate experience you had at our stores. Please know that providing excellent service to our customers is our priority, and we deeply value your concerns.

We want to assure you that we have escalated your feedback to our area managers, who are now fully aware of the situation. We are actively investigating the matter to ensure that similar incidents are avoided in the future.

Once again, we truly appreciate you bringing this matter to our attention. We can't wait to have the opportunity to welcome you back to our stores in the near future. KInd Regards Pillow Talk

Vurdert til 1 av 5 stjerner

Paid for false advertising product online

Paid for product online, 10 December. Advised delivery 2 days max. Expected delivery 17 December! 7 days to come from Brisbane, 107km, 1 1/2hrd away! False advertising once again! Aramax delivery! Not shop again! 0 stars

10. desember 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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