Very pleased with product, even after a little hiccup with the original order. I ordered two prints, taking advantage of the buy one get one half price offer. On delivery I discovered only one prin... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy to order and personalise. Great price. Picture frame arrived today as a gift to my husband on our 20th wedding anniversary and the quality of the product is excellent! Absolutely love the design... Vis mer
Fantastic customer service. After ordering her step brother one, a couple of years ago, My daughter had ordered one of these lovely star pictures for her step sister’s engagement but had put the w... Vis mer
One word Brilliant !! I had made a mistake so contacted by email within hours of my order being sent, all corrected with no fuss. Communication, the quality of the picture which was all proffesional... Vis mer
Informasjon om virksomheten
Om Picture The Stars
Skrevet av virksomheten
Here at Picture the Stars we specialise in personalised gifts and prints, we know that the best gifts are ones which are thoughtful, meaningful and visually stunning. We pride ourselves in offering personalised products which our out of this world. Our flagship product the star map is our most popular product, and for good reason!
Personalised Gifts
Choose your special place, date and time, and see the alignment of the stars on your special moment.
Limited Edition
Our exclusive mystic night star map is our newest star map, boasting incredible vibrant hues. The new evolution of the original star map, boasting more detail and using real photo assets
Premium Framing Service
With a choice of premium wooden frames and the option to add gift ribbon. Perfectly frame your new creation.
The Moon Map
Introducing the new moon map, perfectly picture the moon on your special place and time. what did the moon look like on your special moment
Create Now
3rd Best in Picture Frame Shop in the UK
Kontaktopplysninger
L2.5 Picture The Stars, IVY BUSINESS CENTRE, Crown Street, M359BD, Storbritannia
- Support@picturethestars.com
- picturethestars.com
4,7
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really pleased with our map
19. mars 2026
Anmeldelse skrevet uten oppfordring
Product exactly as described
Product exactly as described, arrived promptly. A beautiful personalised gift.
6. mars 2026
Such a lovely idea for a gift
Such a lovely idea for a gift. The star map came out beautifully and meant a lot to the person I gave it to. It’s rare to find something that feels this personal and well made. Really happy with the whole experience.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Absolutely love this star picture
Absolutely love this star picture! The quality is even better than I expected and it looks amazing in person. The details and colours really stand out.
Customer service was also excellent - super responsive and helpful throughout. Highly recommend!
16. mars 2026
Anmeldelse skrevet uten oppfordring
Great experience thank you!
Great experience thank you!
17. mars 2026
Anmeldelse skrevet uten oppfordring
Great product
Great product. Great customer service. Surely will be buying again.
16. mars 2026
Anmeldelse skrevet uten oppfordring
Went to change the order emailed had a…
Went to change the order emailed had a reply to get it changed then received a email saying it had been dispatched and currently I have no idea the status of this order
10. mars 2026
Svar fra Picture The Stars
Hi Grant,
Sorry for the confusion here — I completely understand why this would be frustrating.
It looks like the dispatch email was triggered automatically while your order was still on hold in our system, which is why the status hasn’t been clear. That’s on us, and we’re sorry for the mixed messages.
We’ve reached out to you directly to get this sorted straight away — whether you’d like to make changes, continue with the order, or cancel, we’ll take care of it for you.
Thanks for your patience, and we’ll make sure this is resolved quickly.
Ricky - Picture the Stars
It was ok
It was ok, the starts are just white dots and look pretty poor quality compared to other sites.
5. mars 2026
Svar fra Picture The Stars
Hi Jack,
Im sorry to hear you are not fully happy with your order - I can see you ordered our original Black, which is the classic standard Star Map, If you would prefer a more visually appealing design we would recommend one of our other themes such as the Real Photo
We are happy to have this reshipped out for you asap, we have emailed you for confirmation
Thank you,
Emily - Team Picture the Stars
Bought as a mothers day gift
I initially left a bad review after the star map came with the wrong date. However, Ricky called me very soon after and sent out a replacement free of charge. I'm highly impressed with this level of customer service and have changed my review from 1 star to 5 star.
5. mars 2026
Svar fra Picture The Stars
Hi Anthony
Good to speak with you on the phone just now - apologies for this error it looks like you map date was set to the default time - we have gone ahead and reprinted this order and it will be shipped off in todays dispatch
Ricky - Team Picture the Stars
Interesting present. Very pretty !
The picture arrived quickly. It s an interesting idea for a quirky present and very pretty. Happy with the purchase.
7. mars 2026
I ordered an item more than 24 hours…
I ordered an item more than 24 hours ago. I haven't received an order confirmation (yes, I checked the spam folder). I tried to call the support number all day, no answer, emailed the support email - no answer. Live chat on the website doesn't work.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Picture The Stars
Hi Peter,
Just tried to call but looks like we missed you,
Your should have been able to reach us via Call im sorry to hear there was an issue here,
Just checking and it looks like your email was answered the following day, I understand your hesitation when a confirmed email was not received - as usually this is instant
I can see your order was shipped and delivered on Saturday the 14th March
https://www.royalmail.com/track-your-item#/tracking-results/IV127198826GB
If there are any issues please dont hesitate to contact us
Ricky - Team Picture the Stars
Great thank youv
1. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Picture The Stars
Thank you for your review! it means so much to us
Team Picture the Stars
Svar fra Picture The Stars
Thank you for your review James!
It is a beautiful service to make…
It is a beautiful service to make people's special days wonderful quality item well packaged delivered quickly Thank you .
27. februar 2026
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