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Picture The Stars Anmeldelser 

3 710
•
TrustScore 4.5 av 5

4,7

Bildefremkalling
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Very pleased with product, even after a little hiccup with the original order. I ordered two prints, taking advantage of the buy one get one half price offer. On delivery I discovered only one prin... Vis mer

Vurdert til 5 av 5 stjerner

Easy to order and personalise. Great price. Picture frame arrived today as a gift to my husband on our 20th wedding anniversary and the quality of the product is excellent! Absolutely love the design... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic customer service. After ordering her step brother one, a couple of years ago, My daughter had ordered one of these lovely star pictures for her step sister’s engagement but had put the w... Vis mer

Vurdert til 5 av 5 stjerner

One word Brilliant !! I had made a mistake so contacted by email within hours of my order being sent, all corrected with no fuss. Communication, the quality of the picture which was all proffesional... Vis mer

Informasjon om virksomheten

  1. Bildefremkalling
  2. Interiørbutikk
  3. Gavebutikk
  4. Kartlegging
  5. Rammeverksted
  6. Skriver- og skannerbutikk

Om Picture The Stars

Skrevet av virksomheten


Here at Picture the Stars we specialise in personalised gifts and prints, we know that the best gifts are ones which are thoughtful, meaningful and visually stunning. We pride ourselves in offering personalised products which our out of this world. Our flagship product the star map is our most popular product, and for good reason!

Personalised Gifts
Choose your special place, date and time, and see the alignment of the stars on your special moment.

Limited Edition
Our exclusive mystic night star map is our newest star map, boasting incredible vibrant hues. The new evolution of the original star map, boasting more detail and using real photo assets

Premium Framing Service
With a choice of premium wooden frames and the option to add gift ribbon. Perfectly frame your new creation.

The Moon Map
Introducing the new moon map, perfectly picture the moon on your special place and time. what did the moon look like on your special moment





Create Now
1st Best in Poster Store in the UK
3rd Best in Picture Frame Shop in the UK

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 78 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(3 710)

724 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

Good product

Good product, easy process, quality image only issue was Royal Mail, bought on Thursday, delivered Wednesday 6 days later, missed recipients wedding anniversary date. Was listed as royal mail tracking 48hrs.

30. april 2026
Vurdert til 2 av 5 stjerner

Arrived a little damaged on the corner.

Arrived a little damaged on the corner.

29. april 2026
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Svar fra Picture The Stars

Hi Ajay,

Im so sorry to hear this, we emailed you yesterday to arrange a Free Reprint for you,

Its so dissapointing to hear about damages during transit,

Please let us know via Email if this is of intrest,

Emily - Picture the Stars

Vurdert til 1 av 5 stjerner

Poor Customer Service

Ordered a picture for my girlfriends birthday, accidentally went too far on the slider and unknowingly pit the wrong date, when I discovered this after I put the order in, I emailed and phoned customer support 3 separate days and no one answered.

27. april 2026
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Svar fra Picture The Stars

Hi Liam,

Im sorry to hear about your most recent experience,

We have emailed you to get this all resolved for you

Regards
Ricky

Vurdert til 1 av 5 stjerner

I paid £30 and its just a rolled up…

I paid £30 and its just a rolled up poster. Cheap and tacky

26. april 2026
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Svar fra Picture The Stars

Hi Curtis,

We’re really sorry to read your review.

I can see you ordered an unframed 30x40cm print with gift ribbon wrap. Unframed prints are rolled and sent in a protective postal tube, which is the safest way to post them without damage.

We’re disappointed to hear you felt the product was not what you expected. We provide a live preview before purchase so customers can review the exact personalised design before ordering, Its importnt to us that every customer is happy with the final product.

We have emailed you directly so we can review this and help resolve it.

Kind regards,
Picture The Stars

Vurdert til 5 av 5 stjerner

My experience has been great from start…

My experience has been great from start to finish. The quality is good and value for money. A really nice gift for someone's birthday. I had a little issue with the print and they responded to my emails very quickly, every time with a solution. Amazing customer service.

28. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Despite being told this would be…

Despite being told this would be delivered Wednesday pm, it is now Friday pm and it has still not arrived. So I can't comment on how it looks, and not can the recipient.

10. april 2026
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Svar fra Picture The Stars

Hi Mark - Im really sorry to hear your item has not been received,

Good news, I have just checked your trakcing and it is due for dleivery today! (tracking below)

I can see we dispatched this on the 13th Apr, im sorru to hear that Royal Mail have left us both down here,

Please let me know if there there is anything we can do to help improve your experience with us,

https://www.royalmail.com/track-your-item#/tracking-results/IV127204075GB

Emily - Picture the Stars

Vurdert til 4 av 5 stjerner

Order #40563 - no wall strips or response

Since this review (below) I have since been contacted, received the wall strips and also a refund and believe the shortfall to be a genuine error now rectified, so have adjusted the stars score accordingly.
Order #40563 - Ordered with wall strips on 26 Feb 2026. On arrival no wall strips were provided.
Emailed to ask for these on 28/02, again on 10/03, again on 17/03 and again 14/04 - all with no response.
They don't seem to react to emails as I've sent 4 now without response. Suggest you buy elsewhere as they just fail to deliver in full and you're met with silence.

26. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Picture The Stars

Hi Anton,

Im really sorry to hear the issue with your emails not being seen, this is very unusual, sometimes this can happen when our spam filter incorrectly blocks genuine emails,

We will go ahead and have these adhesive strips shipped out tomorrow and we will also refund the price of the adhesive strips,

Kind regards
Emily S - Picture the Strars

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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