on October 10th I was told that I was getting the $50. consultant fee returned within 3 to 5 days. that never happened. I knew nothing about this consultant fee to begin with, had I known this I would... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very easy to order and efficient service. The only issue is someone needs to be at home to sign for the package. This can sometimes be an issue. Perhaps there should be an option for pick up at the lo... Vis mer
Very good product. Delivered quickly and discreetly. Website easy to navigate and questions easily answered yet with health concerns in mind.
Excellent patient care. All questions answered in a timely way. Shipments delivered on time and have been very responsive to address changes and contact numbers changes that can cause confusion and s... Vis mer
Informasjon om virksomheten
Om Phoenix
Skrevet av virksomheten
Phoenix helps Canadians access convenient treatments for weight loss, hair loss, erectile dysfunction, and more—prescribed and delivered 100% online. Start your free visit at Phoenix.ca.
24/7 treatment for better health
Online prescriptions
Skip the doctor’s office for responsive healthcare from the comfort of your home.
Discreet, free delivery
Get your personalized treatment plan shipped for free, no pharmacy visit needed.
Unlimited follow-ups
Connect with a licensed provider if questions or concerns arise during treatment.
24/7 treatment for better health
Online prescriptions
Skip the doctor’s office for responsive healthcare from the comfort of your home.
Discreet, free delivery
Get your personalized treatment plan shipped for free, no pharmacy visit needed.
Unlimited follow-ups
Connect with a licensed provider if questions or concerns arise during treatment.
Kontaktopplysninger
1400 - 200 Wellington St W, M5V 3C7, Toronto, Canada
- hello@phoenix.ca
- phoenix.ca
Personalized Healthcare - Fully Online
4,3
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The process is seamless
The process is seamless. As a senior who's not very tech savvy, I have had no issues with ordering and delivery.
My questions have been answered in a couple of days. I've had zero problems with any of this.
17. august 2026
Great Communication and Good pricing
Great Communication and Good pricing! No waiting days for replies for my questions
22. august 2026
Simple straightforward
Simple straightforward. Reliable shipping. Ease of consulting a physician
18. august 2026
Phoenix makes it easy
Easy to start with Phoenix. Great App, weight and medication logs are simple to use, and a good way of keeping track. Excellent check in's, and no issues with refills or shipping. I appreciate the lower price.
7. august 2026
It’s great that my results are being…
It’s great that my results are being monitored by the prescribing doctor and the feedback is very beneficial. Auto reordering makes resupplying it easier.
19. august 2026
Charged more fees than legislation allows
You charge per month regardless of quantity ordered. Ontario College of Pharmacists (OCP) Legislation allows for up to 100 day supply and restricts to one fee. You advised software does not allow for larger quantities. I used to work at a pharmacy. That is not true. Giving me a credit because I challenged you is fine for me because I know better, but how does that protect other patients from being over charged?
18. august 2026
Svar fra Phoenix
Hi there,
Thank you for sharing your feedback. We take all patient concerns seriously and will be looking into this further. If you need anything in the meantime, feel free to reach out anytime at support@phoenix.ca.
Best,
The Phoenix Team
Great Customer Service
I have no complaints with Phoenix and the service they continue to provide for me. Their customer service has been excellent.
18. august 2026
Like the experience so far
Seems to be working so far
I’d like to try Viagra pills but I don’t want a prescription just like to try couple pills to see if that might be better for me
Thanks
13. august 2026
Seamless experience and responsive CSR…
Seamless experience and responsive CSR team
14. september 2025
So easy!
It isn't easy to find a doctor, so this was so convenient and my prescription is sent directly to me before I run out.
18. august 2026
Product works comes on time.
18. august 2026
Delivery and service
18. august 2026
My experience has been very positive
My experience has been very positive. I receive prompt responses, and there is an open channel of communication.
15. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.