I’ve really enjoyed working with PHMG. The team is supportive, easy to communicate with, and always goes the extra mile to ensure everything runs smoothly. Their service and dedication make them a gre... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
PHMG was a pleasure to work with. They are professional and efficient. A few brief meetings to discuss our needs and they delivered exactly what we were looking for. Luigi was a great project manag... Vis mer
This was an AMAZING experience. Maddison help answer every question I had and made sure I understood the product. Cameron also was very accomodating. He understood when I wanted voices changed and ver... Vis mer
Before we had our Account Manager, Bailey Halligan, it felt like we weren't getting any good use out of PHMG. It was a nightmare to switch recordings, took entirely too long to process requests, and t... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
PHMG helps businesses around the world revolutionise customer connections by uniting audio, strategy, and technology to deliver unmatched customer experiences.
Kontaktopplysninger
Oakland House, Talbot Road, M16 0PQ, Manchester, Storbritannia
- client-care@phmg.com
- phmg.com
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Very happy with PHMG!
We brought on PHMG a year ago and are so happy with their customer support and recordings. They always get back to us in a timely manner and do quality work. I love their voice talent options too!
Service Received is always great
We have been using PHMG for a couple of years now, the service received is always great. Any changes we require to our recordings are managed well and returned quickly for us to use. Very happy!
I have worked with PHMG for years and…
I have worked with PHMG for years and have always been very happy with their service. Recordings are always of high quality and are delivered promptly. Our account manager, Tanya, is always very helpful and looks after us extremely well
Professional, Reliable, and Supportive
Working with PHMG has been a very positive experience. Their team took the time to understand our brand and made the entire process seamless from start to finish. The final result was polished and authentic, and their ongoing support has been consistently responsive and reliable. We truly value our partnership with PHMG and would confidently recommend them.
I would love to never deal with PHMG again.
We were initially delighted to deal with PHMG, then they reassigned our account from one person to another, they forgot about us, and stopped providing any services despite our paying for them. We were unhappy since we couldn't get any recordings, and tried to get out of our contract. At this point, we discovered the illegible font on the contract states the 36-month terms auto-renew without warning, and to get out of the contract, you have to pay out the remainder of your term. They do not have to provide you with a service, but you have to pay. Horrible customer service, horrible experience with this company.
We've had a great experience with PHMG!
We've had a great experience with PHMG!
They have been super professional from start to finish and are always checking in to make sure we are satisfied with our voice messaging system. This way of voice messaging has completely elevated the calls coming in to sound more professional but also provide the opportunity to advertise while they are on hold or let them know of any closing dates we may have. We have really appreciated the team that has helped us!
jacob has always done a great job…
jacob has always done a great job always understanding with our needs keep up the great job mate stay safe
Fast and efficient
Amy, Andrew, and everyone else we've dealt with have been so wonderful. They are always quick to respond and get things uploaded correctly.
They do a great job for us
They do a great job for us! Easy to make changes when needed.
We've been using PHMG for over 5 years…
We've been using PHMG for over 5 years and have been thrilled with the service that we get. From the music created specifically for us that became our company music, to the phone messaging and hold messages, PHMG has always been quick to help and Eleanor & Taran have been great to work with.
Had to change our companies on Hold…
Had to change our companies on Hold recordings and the prcoess was smooth and simple. Great customer service made it a breeze!
Efficient, friendly and knowledgeable
We've worked with PHMG for a while and they have always been great. They're efficient and always responsive.
Our Account Manager, Alastair, is extremely knowledgeable and friendly. He has always taken the time to understand our brands and exactly what we need to maximise our partnership with them.
Highly efficient and supportive team
We have been working with PHMG for a handful of years now, their team are always efficient, responsive communicators who keep everything moving smoothly and they regularly schedule check-ins to make sure our messaging stays aligned with our needs. We'd happily recommend them to any business looking to improve their caller experience.
From the salesperson to the staff…
From the salesperson to the staff putting together the product, this is top shelf! I am very happy with the messages and they are very communicative when you need something. great company to work with!
Owning a Company there are always Challenges
Owning a company there are always challenges every day. PHMG made multiple of those challenges disappear completely and since partnering with PHMG for all of our audio needs and meeting Go-To through it all has not only improved our company. But has also improved our image with our customers. Credibility, quality, and reputation are very important in any industry and with PHMG we achieved that a little more. It was and has been great to work with PHMG and their team!
I had a great experience working with…
I had a great experience working with PHMG. They were professional, communicative. The final result was excellent, and the process was smooth from start to finish. Highly recommend their services!
Very professional and quick service
The best for audio branding & marketing
I have always received excellent service from the PHMG team, particularly from Alastair our fantastic account manager. Approachable, friendly and the turnaround time with recording and production is always quick. Highly recommend working with PHMG.
Great communication and support
Great communication and support. Anna, my account manager, has given me some great ideas.
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