PHMG Anmeldelser 2 318

Detailed in his questions and ending call with a summary of our discussion.

I’ve really enjoyed working with PHMG. The team is supportive, easy to communicate with, and always goes the extra mile to ensure everything runs smoothly. Their service and dedication make them a great

Very responsive when I needed to get new ads scheduled.

We have used the Company for some years now and the service is always spot on

Really good experience working with Patrice.

Christopher did a great job in making some recommendations as to how we can better our customers experience upon calling into our business

Always professional and great service! I would recommend PHMG!

Michael Thornton was thorough and very efficient. He communicated all aspects of the service clearly and explained procedures eloquently. It is a pleasure to work with Michael.

Weird experience, weird "customer service"
In the time that we were under contract with them my point of contact changed 6 times. I never knew who I should reach out to and their website is not useful. When we let them know we did not want to renew our contract with them, the boy who said he was client care rep got very defensive and weird. He was trying to bully us into keeping services from them but to be honest their services are not even close to worth the money for us. My biggest complaint though is that they are completely ignoring my request for written confirmation that they do not need anything more from us to cancel and instructions on what to do with the equipment we have from them. Very unprofessional and just straight up weird. I've read a lot of reviews from people that sound like they've had very similar experiences with them. I would seriously caution anyone considering their services.

Megan, our account manager is wonderful. Quick to respond, proactive in approach, and gets work done. Enjoy my work with her.

PHMG was a pleasure to work with. They are professional and efficient. A few brief meetings to discuss our needs and they delivered exactly what we were looking for. Luigi was a great project manager and ensured that the implementation was seamless. There was absolutely no disruption to our phone system or business in any way.

Lorna is my rep, and she is fantastic! Super efficient, thorough and conscientious! I love my PHMG messages, and the professional, high-quality image it provides for my company. It has been a joy to work with this company!

I was unaware that we had a contract with this company when I took the Business Over, even though we had used them for 10 years. I missed the cancellation deadline; it was rolled over for another 36 months, and they refused to cancel! I agreed it was my mistake, but they said they would not cancel and would continue charging for an unwanted service, which they did for 3 years.
They have no loyalty or understanding. I am sure there are better companies out there.

Christopher Grant was engaged and pro-active with helpful tips and insights. (He also has a fantastic accent which is delightfully fun!)

Lorna, our Acct Manager, goes above and beyond to help us out with all of our needs and questions.

The team responded quickly and assisted professionally.

working with our account manager, Alastair is great, he's fun and friendly and is extremely helpful.

Grat people, great products, excellent support.

Michael was super pleasant and friendly. Not only friendly, but very knowledgeable and asked all the right questions to ensure our company had what we needed.