Phillips George Estate Agents Anmeldelser 

127
•
TrustScore 4.5 av 5

4,4

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Se hva andre synes

Vurdert til 5 av 5 stjerner

We have used Phillips George several times with ourselves & family interests. There is a reason (well, several, actually) that we keep returning to them time after time. In my opinion there isn't an... Vis mer

Vurdert til 5 av 5 stjerner

When it came to selling my mums house Clare & the team at Phillips George were fantastic took all the hassle off me & did all the viewings which was a great help & kept me informed of everything, can... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We were the buyers (not the seller’s clients), but honestly Samantha was fantastic throughout the whole process. She kept us in the loop more than our mortgage adviser + solicitors, always making... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Unfortunately I missed a house viewing appointment due to unforeseen circumstances, I called up to re-book a viewing of the property and was refused a viewing because I missed the first. I have... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Eiendomsmeglere

Opplysningene stammer fra ulike eksterne kilder

Phillips George Estate Agents is one of the leading independent estate and letting agents in Leicestershire, having built our reputation based on experience, knowledge and excellent customer service. We have combined this approach with the use of the latest technology to ensure our clients receive the best advice along with the most modern forms of advertising. Our ethos delivers speed, best price and the right applicants, whether you are selling or renting your home. If you are buying or selling a property, or you are a landlord looking for new tenants, investment advice or reliable property management, Phillips George provides expert results and prompt service from our highly regarded property professionals. Visit our contact page or call 0116 216 8178 today to speak with a member of the Phillips George team.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

127 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(127)

12 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Having to cope with two cantankerous 70…

Having to cope with two cantankerous 70 year olds is a challenge for anyone but Samantha managed to approach the issue with patience, politeness and a positive attitude ready to face the challenges that she knew would be forthcoming.

While we had a number of concerns about the whole process of buying a new home and expecting a lengthy period of arranging viewings and extended negotiations with potential sellers before securing an acceptable offer, Samantha continued to display a positive attitude and a level of confidence and personal commitment which reassured us to the extent that eventually showed our concerns were groundless.

We could not fault Samantha’s level of professionalism and enthusiasm which she displayed on a number of occasions in communications with potential sellers to the extent that she was able to secure the perfect property within the first few weeks of our search in what is a very competitive market – well done Samantha that is some achievement.

In conclusion I would like to stress that Samantha always demonstrated a broad range of interpersonal and communication skills in keeping us abreast of any discussions or potential issues expressed by interested parties and providing constructive solutions when necessary.

Thank you Samantha for all your hard work.

25. mars 2022
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Hi Randle. Thank you very much for the kind review. It is a tough market out there and i'm really please that Samantha was able to make that process more smooth for you. We all hope you are very happy in your new home for many years to come!

Vurdert til 5 av 5 stjerner

Despite it taking a year to sell my…

Despite it taking a year to sell my late Mother’s home, through buyers backing out. The service I received from Clare and her colleagues was very good, keeping me informed along the way.

4. mars 2022
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Hi Linda. Thank you for the review. It certainly wasn't a straight forward time but we got there in the end. Thank you very much for your business and all the very best for the future.

Vurdert til 5 av 5 stjerner

Definitely the best estate agents we have used.

This is the 2nd time we have delt with Phillips George estate agents and yet again they were faultless.
Claire and her team kept us informed all the way. Definitely the best estate agents we have delt with.
You will definitely not be disappointed.

4. mars 2022
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Hi Gleeson. What a lovely review, thank you. It was a pleasure dealing with your move both times. Good luck with your new venture!

Vurdert til 5 av 5 stjerner

THANK YOU

I would like to thank everyone at Phillips George for their excellent customer service in selling my Dad’s house.
The whole process went smoothly. Photographs and description of house were great and I was kept updated all the time on the progress of the sale.
The whole team were always at the end of the phone if help or advise was needed.
I cannot express enough how friendly and professional the team is.
I would not hesitate in using Phillips George again.
Many thanks

8. februar 2022
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Hi Graine. What a lovely review, thank you. You were so lovely to deal with and i think we had a great result selling your Dad's property. Thank you again for your business and you know where we are if you need us in the future.

Vurdert til 5 av 5 stjerner

First time seller

Having never sold a house before I had no idea what needed doing. Thankfully Clare and her team guided me through the whole process and were very good at keeping me updated all the time. The sale took a lot longer than it should have but this was down to the buyers and I was still updated whenever there was anything to tell me. I would absolutely recommend and use Phillips George again

4. februar 2022
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Hi Alan. Thank you so much for the review. It was a pleasure helping you sell your home. Thank you so much for your business and all the very best for the future.

Vurdert til 5 av 5 stjerner

Sale of parents property

The process of selling my parents house was dealt with extremely competently by Clare and the team at Phillips George.
I,acting as power of attorney anticipated many problems but they made the whole process a painless experience keeping me fully updated and replying promptly to any queries.
I wouldn't hesitate to recommend the team who I found to be friendly and very knowledgeable.

21. januar 2022
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Hi Alison. Thank you very much for your review. It was a pleasure to help you with the sale of your parents property. If you ever need an estate agent again then we'd love to be on hand to help.

Vurdert til 5 av 5 stjerner

Excellent professional service!

Excellent service! Our house was sold quickly and professionally, I shall recommend Phillips George estate agents in future. Thanks Claire.

12. januar 2022
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Hi Matt. Thanks so much for the review. I'm pleased you were happy with the service we provided. You were great clients to deal with and thank you very much for your business! All the very best for the future!

Vurdert til 5 av 5 stjerner

Thank you for the exceptional service…

Thank you for the exceptional service we received from Clare and her team at Phillips George Estate Agents.
A friendly,knowledgeable and professional business working hard and providing us with regular updates at all stages of our house sale,which sold quickly,exceeding our expectations.
Very highly recommended.

8. januar 2022
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Hi Lisa, thank you for your kind review. It was a pleasure working with you and we wish you all the best for the future.

Vurdert til 5 av 5 stjerner

Absolutely faultless service

Absolutely faultless service, i would recommend Phillips george to anyone, from start to finish the team we’re brilliant, always keeping us informed of progress and answering all our questions. 5 star service, thanks very much

24. november 2021
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Hi Darrin. Thank you so much for your review. It was a pleasure helping you move and i hope you are very happy in your new home. Thank you again for your business and all the very best for the future.

Vurdert til 5 av 5 stjerner

Absolutely brilliant job on my house…

Absolutely brilliant job on my house sale. They found buyers within the first week and ensured I got the asking price for my property. Nothing was too much trouble for these guys. They recommended my solicitor and gave me gentle nudges when I had forgotten to send paperwork. Daniel and Arj in particular were a pleasure to do business with. I honestly can’t praise these guys enough.

1. november 2021
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Hi Sharlene. Thank you very much for your kind review. It was a pleasure helping you move. We hope you are very happy in your new home for many years to come!

Vurdert til 5 av 5 stjerner

Excellent Service

Philips George `Wigston Branch`
`A real game changer.`
We cannot praise Clare & team enough.
Professional, curtious, and determined from start to finish in dealing with the sale of our property.
What I especially liked is that the team
`Do not suffer fools gladly` so you can rest assured they are on your side 100% whatever happens.
Emails were always replied promptly as were our phone calls.
We have recommended Phillips George to friends and family and we will continue to do so.
In my opinion, Phillips George were worth every penny they earnt in the selling of our house.
Who`d ever thought I`d say that about an
estate agent !
As I Say `A Real Game Changer` in the world of estate agents !
Excellent service from Philips George.
Thank-You

20. oktober 2021
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Hi Vincent & Tina, thank you for your kind words. Its been a pleasure working with you and everyone at Phillips George wishes you both all the best for the future.

Vurdert til 5 av 5 stjerner

From start of contact to the Final…

From start of contact to the Final Goodbye. SOLD. The service and Professionalism was far above anything I have received before from an Estate Agent. Especially in Wigston.
Many Thanks to All the Team,especially Sam.
A pleasure to Recommend a Company that Do It Right

8. oktober 2021
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Hi Paul. Thank you for your kind review. It was a pleasure helping you get the property sold. We're really pleased you were happy with the service you received. If you ever need us again you know where we are!

Vurdert til 5 av 5 stjerner

Simply the Best

Having dealt with most of the team at Phillips George(special thanks to Clair and Sam) I found them to be very professional,knowledgeable and helpful at all times.Their expert help made moving house after 42 years so much easier.lwould highly recommend them, so if you want the best contact Clair and the team.Thank you for all your help Jan Densley

7. oktober 2021
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Hi Jan. Thank you so much for your kind review. It was a massive upheaval for you so i'm glad we were there to help things along for you. You were a brilliant client to deal with. All the very best in your new home.

Vurdert til 5 av 5 stjerner

We couldn’t have asked for a better…

We couldn’t have asked for a better team of people to help sell our house! A big Thankyou to Daniel and Claire for selling our house so quickly. We wouldn’t hesitate to use Phillips George again.

16. september 2021
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Hi Michelle. Thank you for your kind review. It was a pleasure helping you sell your home and it all worked out pretty perfectly having the right buyer sat waiting in the wings for your home to come to the market. The property was great and it's no wonder it sold so quickly. Thank you again for your business and all the very best for the future!

Vurdert til 5 av 5 stjerner

Without doubt the best estate agency in Leicester

We completed on our sale last month and used Phillips George to sell our property. I couldn’t recommend them enough; Clare in particular is absolutely amazing and a pleasure to deal with. Our house was sold on the first day of viewings and we were then supported all the way through the process to completion.
Unlike other agents, Phillips George answer every call, reply to every email, have a genuine interest in making things go smoothly and keep in constant touch with all parties to keep things moving! I wouldn’t hesitate to recommend them to anyone selling a house and wouldn’t consider using another agent now.

12. september 2021
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Hi Lucy. Thank you so much for your review. It was a real pleasure helping you guys move. It wasn't always the most straight forward but we got there in end! I hope you are settling in to your new home and are happy there for many years to come! Thank you again for your business!

Vurdert til 1 av 5 stjerner

Very disappointed

Very disappointed. I have enquired today regarding a three-bedroom property in the Leicester area. I've mentioned that my mum, me and my daughter 17years d will move in. I have mentioned that my mum will be mostly like a visitor not living with us 100% of the time.

However, I've been told that the three-bed property is only for two people. I was mortified. Is this a private rental or council? Council will house 4-5 people in a two-bedroom property.

Anyway, I believe is another type of racism, maybe the lady didn't like my accent.

31. august 2021
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Hi Mihaela. Landlords rely on us to ensure we are placing the correct tenants in their properties. Quite often there will be a limit in place to the number of people allowed to rent a property to avoid excessive wear and tear. Most landlords would not thank us for placing 5 adults in a two bedroom property. The limit at this property is two adults and a child.
We record all calls at Phillips George for staff training and also for clarification in the event of a dispute. I have listened to the recording of your phone call. You stated that it would be you, your mother and your adult daughter moving in. When the staff member replied that the property wouldn't be suitable for you because of the restrictions in place, you then stated that your mother wouldn't be living there permanently. The staff member then said that your mother would still have to be referenced as normal and placed on the tenancy agreement, to which you became aggressive. I note that you state on your review that your daughter is 17, despite confirming (twice) on the phone call that she is over the age of 18.
Having listened to the call, I am satisfied that the member of staff concerned was justified in declining your viewing request on the basis that you didn't satisfy the required criteria and that my colleague remained professional throughout.
On the issue of racism: while I understand it is disappointing to miss out on a property, I don't accept that your allegation of racism is based on any evidence whatsoever. However, if this is a genuine concern, I would encourage you to make a formal complaint to the Property Ombudsman, of which we are members. I will be happy to make the call recording available to them.
All the best in your search.

Vurdert til 5 av 5 stjerner

NO OTHER ESTATE AGENT COMPARES!

Really - No other estate agent even comes close!
In my lifetime I have had dealings with many estate agents....and like a lot of folk I thought they were pretty much the same...until we had dealings with Phillips George. I cannot thank Clare and her whole team enough for the support that they have given in what was a very tricky sale situation.
The perseverance and professionalism is second to none. Communication was faultless and we quickly realised that we could have total confidence in any recommendations made by Clare.
We will recommend unreservedly.
Cannot thank you enough!
Margaret Wood

12. juli 2021
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Thank you so much Margaret. Its been a pleasure working with you and if you ever need us in the future, you know where we are!

Vurdert til 1 av 5 stjerner

Misleading/missing information

Unfortunately had to give a low review because firstly after waiting 2 days for contact had to chase agents who confirmed hadnt received my email? Although had confirmation email to advise my enquiry had been sent.
Secondly when asked to arrange a viewing was then told can't because we are 3 adults, but if was 2 adults and child would be ok??? Why then was this not put on the info anywhere, as then wouldn't have wasted time applying to view. Very easy resolution to stop this but not done?????? Not the only lettings agents doing this, very poor

8. juli 2021
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Hi Lasonia, I'm sorry you're unhappy with your experience with Phillips George. We receive hundreds of emails every day and do our very best to answer all of them. I've searched for your name through our inbox and cant find an email which corresponds to it so its difficult to check how your email has been missed.
When a landlord has specific instructions on how they wish to let their property we are obliged to follow these instructions very closely. We do tick the "no sharers" box when a landlord has specified this. However we advertise on a large number of property portals and have no control over how each portal chooses to highlight this, if at all.
I understand it's disappointing when you miss out on a property. The rental market is moving quickly, so if you are very interested in a particular property, its always best to pick up the phone and call direct.
If there is anything you think we haven't covered or would like to discuss in more detail, please do get in touch directly at info@phillipsgeorge.co.uk and we will be happy to help.

Vurdert til 5 av 5 stjerner

From a First Time Buyer

Having never gone through the process of buying a house before I was a little unsure what to expect. Phillips George made the whole process super simple and straight forward & credit in particular to Sam who was always on hand to work through any issues and answer my questions, often at lightning speed. 5 star service all round and highly recommended!

20. juni 2021
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Hi Ben. Thanks for the great review. It was a real pleasure helping you with your first move. Here's to many happy years in your first home!

Vurdert til 5 av 5 stjerner

Phillips George - brilliant service

Just sold my house and had great service from Phillips George, who were there to offer help and keep me updated at every step. Thank you to Paul and Sam for doing such a good job and making sure it all went so smoothly, would definitely recommend.

17. juni 2021
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Hi Gemma. Thank you for your kind review. We're glad you had a good experience with us. Thank you so much for your business and all the very best for the future.

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