This interaction with this company was regarding my late wife so could have been very uncomfortable. However I was looked after by Ilyana who is an absolute credit to this organisation. She was profes... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Joanne was very kind and helpful during my call with her to help me understand my deceased mother’s account. I was quite emotional and she provided a calm and reassuring service.
The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Vis mer
Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Kontaktopplysninger
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Storbritannia
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Abbie was really helpful
Abbie was really helpful and assisted me instead of passing me onto someone else. I was handled with care.
No comments
Sensitive service
Nadia was polite and very caring at this difficult time. She made it all very straightforward to close my late husband's account.
The lovely person I spoke to
The lovely person I spoke to
Extremely helpful and friendly.
Extremely helpful and friendly.
Bereavement
Very informative and understanding.
Explained everything clearly.
The representative was kind and helpful…
The representative was kind and helpful and we agreed a way forward suitable to us both.
Matthew was kind
Matthew was kind, honest and sincere in his heartfelt condolences, Matthew was also very helpful.
The only reason it was not a 5 is nothing to do with Matthew, I had to tell e-on next 3 or 4 times that my father had passed, and they still kept chasing and harassing my dad!
Deceased wife
The agent l spoke with was very professional and very sympathetic, he is a credit to your company.
Professional
Professional, patient and friendly. Very natural and relaxed, informed and helpful.
Customer service 100%
I spoke to a lady called Donna. She was fantastic. It was refreshing to deal with someone who was professional yet cared for the customer.
Scamming for information
Our tenants received a letter from this Company saying I was dead and owed money to a Utility Company. The property is owned by husband and I have never had a Utility Bill at that address nor have I ever lived at that address.
There is however a legal family dispute with a sibling who is desperate to locate me. For various reasons its likely they are acting for this family member.
Basically they were scamming for information.
I am very much alive and well and living abroad.

Svar fra Phillips & Cohen Associates (UK) Ltd.
I spoke to a very pleasant and…knowledgable man
I spoke to a very pleasant and knowledgable man who done his best to pug me at ease ,very helpful
The lady that I spoke to was so helpful…
The lady that I spoke to was so helpful and sympathetic,i rang as my f.i.l has passed away,it was a pleasure to speak to someone who was so understanding,many thanks
Very helpful and calm in what is always…
Very helpful and calm in what is always a difficult situation
I spike with Donna today so very kind…
I spike with Donna today so very kind understanding and knowledgeable and very helpful
Really helpful
Really helpful on the phone, lovely agent that showed care and compassion and an easy process to get things sorted.
The agent was very supportive and understanding
The agent was very supportive and understanding.
Excellent
The gentleman I dealt with was very compassionate and professional. They were very helpful and explained everything clearly. Would highly recommend them as a company
The chap arrived on time
The chap arrived on time. Was polite. Chatted about the event leading to the damage. Inspected and told us the process of things he would clarify and then get back to me
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