This interaction with this company was regarding my late wife so could have been very uncomfortable. However I was looked after by Ilyana who is an absolute credit to this organisation. She was profes... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Vis mer
Kind and patient letting me speak. Very kind about the loss if my beautiful husband. Calm and to the point. Nothing was problematic - he put me at ease as he was above all - human which is the most... Vis mer
Matt , customer advisor He was compassionate towards myself while dealing with my late moms enquiry, he was polite, efficient and explained every to me and what he thought was best going forward wit... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Kontaktopplysninger
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Storbritannia
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Joseph was who I spoke with
Joseph was who I spoke with. He was very compassionate and very clear with the questions he asked.
Genuine company dealing with utility bills regarding deceased estates
Very understanding with outstanding utility bills on deceased estates
Death of the Acct Holder…
The person who dealth with my inquiries was very helpful and very compassionate regarding the Death of my husband. We need more advisers like her but sorry i forgot her name. And thank you for solving the matter.
Kufh was really helpful and put my mind…
Kufh was really helpful and put my mind at ease in this difficult process.Very profession.
Dealing with my father's estate and…
Dealing with my father's estate and death, Donna was extremely helpful and caring explaining absolutely everything this morning in terms I could understand and has completely reassured me and my mother in regards to outstanding balances my father owed. She has taken into account my own personal health issues at the moment and put everything on hold so I'm not having to deal with everything at once. Her caring and compassionate nature has made this experience a little easier to deal with. Thank you
Gentleman was very polite
Gentleman was very polite, helpful and respectful that we had only lost our father a few months ago.
He clearly explained that any remaining household bills go to them and once we have access to money from a estate we pay a final bill.
Excellent service
My recent conversation with Malcolm was the last in over a year of conversations with various people; and I cannot fault the service I received. From the first to the last all staff have been friendly, kind, knowledgeable and supportive. They have all demonstrated empathy and understanding and taken the time necessary to listen and explain. Other companies could benefit from such excellent customer service
Very helpful and considerate
Very helpful and considerate. Understood the situation well.
I was put at ease and was explained…
I was put at ease and was explained everything. Very happy with my experience
All very straight forward
All very straight forward, it helps when they understand the process, and explain the requirements.
Helpful and understanding
Helpful and understanding
Very helpful and patient
Very helpful and patient. The process was explained very clearly.
Matt was Friendly
Matt was Friendly, knowledgeable and efficient. We came to a mutually acceptable agreement and agreed a satisfactory path forward.
Everything was explained clearly
Everything was explained clearly and I did not feel pressured. I was shown empathy when I explained that this was being asked for almost a year to the date if the 1st anniversary of my husbands death. He died 17 April last year so it was a year to the day when he had died.
Lovely service
I called to discuss my late Mum’s account. Ellie made the process easy - she was friendly, helpful and asked only what she needed to know. Nothing invasive and then explained the next steps (in my case none). Thanks for making it easy.
Kind and helpful
I recently contacted P&C as I had to deal with my late mother's affairs. I spoke to a lovely lady named Donna who went through all the details with me. She helped me through the whole process and put me at ease. I wish everyone I'd dealt with had been as kind as her, I'm very grateful.
I felt at ease talking about my late…
I felt at ease talking about my late mum.
Very helpful and knowledgeable
Very helpful and knowledgeable. Explained everything very well.
Abbie was really helpful
Abbie was really helpful and assisted me instead of passing me onto someone else. I was handled with care.
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