PGH Pest Control & Prevention - Thornemere GroupAnmeldelser 

80
TrustScore 4.5 av 5

4,4

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have contacted this company as I have found meat in my garden shed. Laura was very knowledgeable about identifying white bottom bumblebee . She has suggested few options how to deal with... Vis mer

Vurdert til 5 av 5 stjerner

We have suffered from serious damp and mould issues in our house and our property manager has hired several companies to inspect the damage. PGH deals with these matters as damp can lead to pest issue... Vis mer

Vurdert til 5 av 5 stjerner

I highly recommend PGH pest control. We had an issue with squirrels accessing our roof and when the first service provider we contacted failed to help (and charged us) we found PGH who completed a fre... Vis mer

Vurdert til 5 av 5 stjerner

I have been an employee at PGH Pest control since this summer. The team are dedicated to helping others,and go above and beyond into solving peoples pest issues. The Technicians are very knowledgeable... Vis mer

Informasjon om virksomheten

  1. Skadedyrbekjempelse
  2. Miljø og helse

Skrevet av virksomheten

PGH Pest Prevention has 5 stars! Hello and Welcome to PGH Pest Control & Prevention. Our mission is to identify, control & exclude pests. Here at PGH we care about our customers and guarantee to deliver to your expectations and exceed them. We provide solutions that keep your property pest free. If you have any questions or require any advice please do get in touch. Kindest Regards – Peter Higgs. Managing Director


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

80 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,4

Alle anmeldelser

(80)

5 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Outstanding service

Outstanding
Very helpful and informative person and more importantly, wasps have not returned.

26. januar 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I would not recommend PGH Pest Control

I would not recommend PGH Pest Control. Their customer service is very poor & once they have your money (which they require upfront...) they do very little to provide a good service. I contacted PGH about a wasp nest at our house, explicitly saying we had looked for it ourselves and could not find it anywhere but that we would find one or two wasps in our house daily & so I really needed a company that would be determined to find it (especially as I have a young children and I myself am allergic). I was assured that PGH would do a very thorough check of the house and all they could to find the nest. What happened was the opposite, on arrival, the guy took out his iphone, peered into the eves using a torch, looked up and down the house and said that he couldn't help as couldn't see anything & subsequently left. I phoned the office to discuss this as clearly I didn't need to pay £100 for someone to do exactly what I had done before calling PGH. I was assured that the 'MD' would get in touch with me to discuss my experience and that I should have at the least received a report from the guy that came to the house. I received nothing and have never had a call back from the company despite emailing and calling again to ask what was happening.
With upfront payment they have very little incentive to do a good job for the customer, especially in situations that aren't straight forward.

26. januar 2018
Anmeldelse skrevet uten oppfordring
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Svar fra PGH Pest Control & Prevention - Thornemere Group

We are sorry that you didn't have a good experience with PGH Pest Control. We are a small company but due to the business, we need the security of the booking as we do have to turn away business. That is not to say that our technicians can take a slack approach to dealing with our customers issues.

I remember speaking with you over the phone and I do recall you advising us that you have looked high and low for the nest. I explained that it wasn't guaranteed that the technician would find the nest but that he would do all he could to find it and treat it. Unfortunately, they were unsuccessful. This I understand is frustrating, especially with your young children and your allergy.

When the technician was asked, they assured us here in the office that a thorough check was done. If this was not the case, we sincerely apologise for leaving you in a potentially dangerous environment. Although the nest was not found, it is our policy that payments are non-refundable. However, if there is anything that we might be able to do to rectify this matter, or if you would like to make any further comments, please feel free to contact me directly. dayna@pghpestcontrol.co.uk

I can only apologise that you were not contacted as agreed. The relevant information was passed over so there is no excuse. As previously said, if there is anything that PGH Pest Control can do for you, please do let us know.

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service.

Having used their services for many years now, the level of service is still as high as it ever was. Always polite, thorough and quick to respond.

Would highly recommend their services to anyone.

17. januar 2018
Anmeldelse skrevet uten oppfordring
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Svar fra PGH Pest Control & Prevention - Thornemere Group

Dear Manns,

Thank you very much for the feedback. It's been a pleasure working with you guys and look forward to helping in the future.

Much appreciated.

Customer services

Vurdert til 5 av 5 stjerner

Great company

Great company. Kept to appointment times. Good communication. Would highly recommend. Used for wood worm and mice.

24. november 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Had a call within minutes of making an …

Had a call within minutes of making an online enquiry. Good & accurate advice along with estimated costs, which I was unable to afford. Further advice was then to do nothing rather than pesticide. I later emailed a photo & got a response identifying the bee as what I suspected by now it to be.

21. april 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really helpful advice

I called this company due to bees flying in through our chimney into our living room. I spoke with Peter Higgs who was extremely helpful in identifying the type of bees and providing advice on the best way to deal with our problem. I would highly recommend.

13. mars 2017
Anmeldelse skrevet uten oppfordring

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