The hinge broke on our Purrtek robotic litter box. I contacted customer service. “CM” was my customer care rep. It was determined it couldn’t be repaired and a new unit would be sent. It was out of st... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The hinge broke on our Purrtek robotic litter box. I contacted customer service. “CM” was my customer care rep. It was determined it couldn’t be repaired and a new unit would be sent. It was out of st... Vis mer
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Top notch customer service, which seems to be hard to find these days. This litter box has been a game changer in our house. It’s quiet, runs smoothly and keeps the smell to a minimum if anything.... Vis mer
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I really love this company! They really honor the “lifetime warranty “ and their customer service is wonderful. Alondra helped me this time, and she was so helpful and kind! They resolved my issue rig... Vis mer
Must admit I copied and PasteD ~~~ mY PeRsonaL RevieW BeLoW ~~~~> But doesn't make it aNy LeSS ~~~~ HeAr'FeLt!!! I'm not some SuPeR InfluenceR by far But if I may say, I have... Vis mer
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Ingen tidligere historie av å be om anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This company really seems to go the extra mile. Any interactions I had with them were great and they always respond quickly. I also see them consistently answering questions on their Facebook page which is nice.
Excellent product quality and communication! I would definitely buy from them again!
10/19/2024: Futuristic design, convenient cleaning once you get past the learning curve (1-week of use). Cat took a few days to get acclimated as well. Gives you insight into your cat’s habits via the app. Larger cats may have more trouble than medium/small cats. Would recommend for 1 cat, not multiple. Make sure waste bag is tightly secured around cleaning opening, otherwise litter can escape and make a mess. App not always accurate and may take time to register when the cat uses the box. Over all I would recommend.
Update 5/21/2025: It’s still working well and our cat has adjusted well to it. Really likes getting app updates.
Overall 4.5 but rounding up to 5 stars for the great customer service. I bought an automatic cleaning litter box from PetCove and it’s been almost terrific. I just wish it had a liner to make it easier for deep cleaning/sanitizing. PetCove customer service is fantastic, I had an issue with the waste collector liners and they pointed me in the right direction. The friendly and fast response made me feel that if a more serious issue came up, they would be able to handle it. Looking forward to other great products from this brand.
What amazing customer service!!! I had a little issue with my Petcove automatic litterbox, but I didn’t feel that it impacted its function enough to contact customer service. THEY contacted ME just to follow up on my satisfaction. (I’ve had the unit for maybe a year, I think.) I told Sarah about the issue, but told her it was no big deal. She requested I send a video, and before I knew it she’s sending a replacement! All this was taken care of in just a few messages back and forth. Her caring, attention to detail and prompt responses made me feel like I was her only customer. Really special. And really rare these days. Great product and customer service to match! Thank you Sarah and Petcove!!!
We really like our petcove self cleaning litterbox. It cleans so well and there is no smell.
Our small torti loves it. After she goes, she waits outside to watch it clean. I get notifications and can tell there are times she goes in and gets out just to watch it spin. LOL. My larger cat does not fit in there. He want to go in and use it after his sister, but just doesn't fit.
I moved the box to my home office. Even after a smelly poop, it cleans and deodorizes so fast, my office doesn't smell. You wouldn't know there is a litterbox right next to my desk.
Downside though - and the only reason not a 5 star product... it is so hard to get litter in there! Why wouldn't they have an opening on top so you can pour litter right into the box. I have a cup that I use to scoop the litter in. It's a bit of a pain, but it works.
Also, note that the app is not that great. I contacted Petcove about this. Gives you some information, but seems a bit of a waste.
I LOVE my Petcove litter box! It has worked flawlessly. The company seems very friendly and helpful, will definitely purchase from again.
My cat is King of the litter box … and as a male, his elimination leaves a lot to be desired in the olfactory sense.
I got the stainless steel litter box from Petcove and I am loving it. From the odorizer to the ease of set up and cleaning, this has been my favorite litter box. It keeps odors at almost Nil. And … I love how it looks … not like a junky litter box. It has a sleek design that is nice in any room.
The stainless steel litter box is brilliant! NO MORE STICKING!!
The assembly was easy, and the carbon filter on the top effectively keeps it from smelling.
All in all, a quality product!
A + service.
It was very easy to set up. The size is perfect. It is so much better than the other litter bot we have. We love the design of this.
It is very quiet when it is cleaning. It doesn’t look like a cement mixer.
I believe this will last a lifetime because it is pretty solid.
As you can see Mavis couldn’t wait to jump in and use it. She didn’t even wait till we put a bag in the tray.
Speaking of the tray, I do think there should be a sticker or something telling people the directions and stuff is in that door. I knew to remove all the tape first but my husband couldn’t figure out where to find the directions.
As far as the app for it goes, I wish it had the times the cats visited the box. Not just the day and how many times. That is a little bit harder than the other brand we have. (Cement mixer looking one). If you can add the times the cat visits the box along with the date, then this would be perfect.
Thank you for making such an amazing product for our babies.
We absolutely LOVE this litter box! We have tried several boxes in the past never finding a good match, but this one exceeded all our expectations. Our kitty loves the privacy it offers and we love how easy it is to clean and how the box is designed to capture any odors. We have had people come to the house and not know we had a cat! The box is super durable and we like that the scooper and the drop mat were included with the purchase. We have been using it for a while now and highly recommend it to others.
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