Honestly ive used this app as a sitter and boarding owner for almost a year and am loving it. My favorite customer care person Jenny has helped me all the way since i was new to the app❤️❤️ thank you... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Over all good but there was an issue with the chat as I received the notification but could not see the same in chats same happed with the backer who tried to chat with me. Couple of messages lost in... Vis mer
I have been using PetBacker for 8 months now, since we moved to Vienna, and have really nothing but good things to say about it. Easy to use platform with reliable payment options and great quality pe... Vis mer
Great customer support. I love working with companies that not only have an easy platform to use but also have a great staff. They resolved my payment issue and were really really compassionate about... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel
Kontaktopplysninger
Singapore
- petbacker.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
One Of The Best Apps For a Pet Sitter or Pet Parent
I signed up on the app by the end of January,2024 and till date 15 May,2024 , I have already completed 4booking and going to complete 5th in a few days!
Absolutely legit app and 100% trustworthy.
Multiple jobs are broadcasted by pet parents almost everyday and there are a lot of opportunities.
The customer support is extremely helpful aswell and very prompt! They get back to you as quickly as possible and resolve your issue within a few minutes!
Definitely definitely would recommend using the app to become a pet sitter or even for a pet parent as you get pet insurance for the duration of when you book with Pet Backer.
I use this app in Singapore - legit
I use this app in Singapore
- looking for someone to look after my cat when im travelling or busy
- easy to use , legit and not scammy
Customer service are very helpful and…
Customer service are very helpful and kind. One thing that makes me give them 5 star is that they are very fast in solving queries.
As a pet sitter/boarding i feel their support in all ways. I really recommended Petbacker app for all the furparents who wants a reliable and safe place to book their furbabies while on a trip.
Great app for pet lover's
Great app for pet lover's
Kushali is really a great support and…
Kushali is really a great support and very helpful always reply promptly and do the maximum to support and help thanks a lot
This app is so good 💯😊
This app is so good and easy to use not like other apps and . There is a Khushali who assisted me she is very nice 🙂
The best app ever
Perezk17 was a real delight for sully…
Perezk17 was a real delight for sully and myself. I have been very busy with work and kayli has been picking up sully multiple times a week for me. He just adores her and she must really wear him out. She is heaven sent 4 sure.she so worth the money I think.I would recommend her to anyone.
Sincerely jdubb
Cannot get anyone to respond
Cannot get anyone to respond. Nothing. Go to another site & many responses. Do t waste time waiting skip these people. They are STILL claiming long response time on emails cuz of COVID! What a joke
Good application
Good application, I like it. technical support responded on time and helped in solving my issue. Information about petsitters are satisfactory. Take pets seriously.
It’s just a shame that minus stars are…
It’s just a shame that minus stars are not available. Horrible website, useless sitters who back out and let you down. I’m waiting for a refund. The lesson here is read trustpilot reviews FIRST.
They stole 400 pounds from us for work…
They stole 400 pounds from us for work done. They decided they didn’t feel like paying us despite us looking after someone’s dog for 12 days - and simply ‘retracted the payment’. They make up their own illegal rules - withholding money and only paying if you get 5* review . They favor the dog owner and don’t pay any vets bills despite saying they offer insurance . You’re on your own and probably won’t get paid - criminals - pursuing legal action for theft . Use at your peril.
I DONT RECOMMEND
I am sorry I can not give less than a star....I am was trying to find someone who can board my dog,made a few requests and no answer. From what I read,I am happy I lost just my time and not my money
Petbacker is not to be trusted
Petbacker is not to be trusted. I have accidentally payed twice for the same booking and never received a refund of 150 euros. I do not recommend and I will never again use this plataform. Unprofessional and deshonest.
Paid for service I did not received.
It’s been nearly 3 months, spoke to several people from customer service and finance department, sent several proof of payments sent, Was advised to request charged back, requested a charge back, only to be told by my bank that your swift is inactive.
Informed the finance department and yet my money has not been refunded. It is incredible unprofessional, that you do not take ownership of a technical issue caused by your app, meanwhile me as a customer have lost my money in this predicament. I repeat, I want my money back. At this point it’s not even about the money anymore but the principle. You simply cannot play with people’s money like that and not take ownership.
Petbacker Money Never Arrives...
I have been pet sitting , walking and boarding. I was using social media and apps. Such as Petbacker. I have started using in july which I receive first job and earn 45 euro 31st of July, second job 5 of august 18 euro , 3rd one 12 august 202,5 euro. Today is 19 of August even I provide them all the information plus I have provided them 2 different account. I am not able to withdraw my money. They always send me the premade message wait 2-5 business days. I have waited 15 business day but no money. I am doing the service and they get %25 of the money. Money in but no Money out. Please fix the problem asap. They don't even answer my messages anymore.
Gary petsitting my dog Max
I was happy with the service i received. I felt my dog was happy with Gary and he interacted with other dogs well. The only reason i knocked off 1 star was cos we didnt receive the daily videos petbacker said we would get. We only got 1 short video but other than that we were happy and we would not hesitate to use Gary again.
Thiefs, their system suck's, and they don't refund your money.
I've paid 105 pounds for pet sitting on the 29th of July. No service was provided and until today 11 of august my money hasn't been refunded. I've sent several screenshots of my bank statements showing that the money was taken out of my account and every day they tell me they will look into it, but still they don't refund my money. It is really disgusting this company, I want my money back.
Absolute rubbish
Not able to meet provider before paying??? Not getting paid unless user leave a review??? Anything that can be wrong with an app can be found in this app. Use Pawshake or Rover if you want a proper service
Le garde chat a prévenu 48h avant mon…
Le garde chat a prévenu 48h avant mon départ de son impossibilité. J’ai envoyé un mail toujours pas de réponse. J’ai annulé, aucune confirmation. Fiabilité médiocre et irresponsable
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








