Took almost 2 weeks to deliver pack of 4 stick on bin numbers and only replied to one email asking me to wait for 3 weeks, as delivery must be delayed in post! First email from them stated delivery ha... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Sign not received in nearby 3 weeks. Tracking no provided does not work. Phone no does not work. No response to emails. No refund. I have no option but to report the matter to the police. Disgusting a... Vis mer
Ordered my house sign on 12th May, on the website it states it will be shipped in 2-5 days to which is was. Arrival took a little longer than they estimated, they say 1-3 days after shipping it arri... Vis mer
Better than I expected, arrived quickly and was well packaged. The sign looks brilliant, very nice and makes my front door look more stylish just what I wanted with an improvement. My house look... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.
Kontaktopplysninger
Unit 11 Sidings Close, WV11 3DR, Wolverhampton, Storbritannia
- 01902 862048
- hello@perfecthousesigns.co.uk
- perfecthousesigns.co.uk
2,7
Under middels
160 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 4 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Item we bought just as it was shown on…could not be more plesad
Item we bought just as it was shown on the website very pleased with our purchase and would recommend to friends and family. The Item was also twenty pounds cheaper than on other sites we looked at delived on time
29. mai 2025
Avoid at all costs!
Avoid at all costs!
Sent my house sign with no fixings. When I complained they said they would send some out, I told them I had moved address and they ghosted my emails.
I have since bought a new sign from the UK sign shop with no issues and a far better product.
Use these cowboys at your own risk.
2. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Perfecthousesigns
Hi Sean,
Thank you for your feedback, and we're genuinely sorry to hear about your negative experience. We clearly fell short in both our communication and service, and for that, we sincerely apologise.
It’s absolutely not the standard we aim to uphold. We understand how frustrating it must have been not receiving the fixings with your sign and then not hearing back after your address update. We’re currently reviewing where the breakdown occurred so we can ensure this doesn’t happen again.
We’d still like the opportunity to make things right. If you're open to it, please contact us directly at hello@perfecthousesigns.co.uk so we can resolve this properly.
We appreciate you bringing this to our attention and wish you all the best with your new sign.
— PerfectHouseSigns
Fitting isn't as easy as advertised.
The sign is fine but the fitting and poor customer service was a problem. It says "easy to fit with snap on fittings". It does not say you have to drill the wall first to fix the snap on fittings. It says "no template required," but one would have made the job easier and saved redrilling holes. It tells you to drill the holes but does not tell you what size drill bit to use. Various attempts at customer service got no response. It said "any issues contact us direct" I did but got no response.
2. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Perfecthousesigns
Dear Carole
We are really sorry about what you been through. Your attempts at customer support has been noted and we will ensure that this never happens again.
For the fittings we only suggest not to use any templates and for the drill bit we shall take this into considerations for future changes.
If you would like to contact us directly to ask any questions our email is hello@perfecthousesigns.co.uk.
We are grateful for you drawing our attention to this and we hope nothing like this happens again.
-PerfectHouseSigns
Arrived without being able to track…
Arrived without being able to track delivery. The house information was incorrect. They stretched out the emails which then meant the gift for my Niece did not arrive on time. Still nothing delivered or a tracking number. I haven't a clue when to expect the correct order.
Wouldn't shop with the Perfecthouse signs again.
The company name is ironic!
16. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Perfecthousesigns
Hi Lisa
Thank you for your feedback, and we're truly sorry for the disappointment and frustration this has caused—especially since it was meant to be a special gift for your niece.
We clearly missed the mark on communication and order accuracy, and we understand how upsetting that can be. It's never our intention to cause delays or confusion, and we’re currently reviewing your case to understand what went wrong and how we can prevent it from happening again.
We’d really like to resolve this properly for you. If you could please reach out to us directly at hello@perfecthousesigns.co.uk with your order number, we’ll prioritise this and make sure the correct item is sent out with tracking details provided.
We’re genuinely sorry for the inconvenience and appreciate you taking the time to share your experience.
— PerfecthouseSigns
House sign
This is a great product and excellent value for money
Arrived on time very easy instructions.
Would recommend this product.
It looks fab
Margaret
3. mai 2025
Anmeldelse skrevet uten oppfordring
Light isn't as bright as my original…
Light isn't as bright as my original one, and had to put it together
24. april 2025
Svar fra Perfecthousesigns
Hi, Jacqueline
Thanks for your feedback. We're sorry to hear the light wasn’t as bright as expected and that assembly caused some inconvenience. We appreciate you bringing this to our attention—it helps us improve.
If you'd like to discuss it further, feel free to reach out to us at hello@perfecthousesigns.co.uk.
—PerfecthouseSigns
great service and product
24. april 2025
Order from Perfect housesigns
Arrived later than expected but everything was as ordered. Missing the special fixings that are needed to attach to outside wall.
24. april 2025
Order #PHS12119368
Ordered a house sign that came with a solar light. When I opened the package there was no solar light inside. Emailed the company last week to arrange for a light to be sent out and I still haven’t had a response. Poor service all round.
25. mars 2025
Svar fra Perfecthousesigns
Dear Jonathan
We’re really sorry to hear your solar light was missing and that you haven’t received a reply yet—that’s not the level of service we aim to provide.
Please reach out again directly to our email
hello@perfecthousesigns.co.uk with your order details, and we’ll make sure this is sorted for you as a priority.
Thanks for your patience, and our sincere apologies for the inconvenience.
—PerfectHouseSigns
Absolute rubbish
Absolutely shocked by what I received for £14.99. It is genuinely a piece of 3mm thick black plastic that looks like a 10 year has made in a school lesson. I've emailed & messaged them for a refund but heard nothing. Disgusting, avoid at all costs.
22. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Perfecthousesigns
Hi, Adrian
We’re really sorry to hear you were disappointed with the product and that you haven’t received a response—that’s absolutely not the experience we aim to provide.
We take feedback like this seriously and would appreciate the chance to resolve it. Please get in touch at hello@perfecthousesigns.co.uk with your order details.
Apologies again for the frustration caused.
—PerfecthouseSigns
Go else where
I'd avoid, considering there a sponsored add on google there customer service is absolutely terrible!!! No reply to emails, or there live chat, phone number doesn't work as inbox is full... shocking really!!! Waiting 12 days so far for my house number to arrive without even an email of confirmation as to when it will be arriving... go else where this company isn't fit for purpose
25. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Perfecthousesigns
Hi,
We’re really sorry to hear about your experience—especially the lack of communication and the delay with your order. That’s not the level of service we strive to provide, and we understand your frustration.
Please contact us at hello@perfecthousesigns.co.uk with your order details, and we’ll prioritise resolving this for you. We’re currently reviewing our response times and systems to ensure improvements are made.
Thank you for bringing this to our attention, and our sincere apologies again.
— PerfectHouseSign
Love the house sign thankyou
Love the house sign thankyou! Great customer service and deliver time
25. februar 2025
Happy customers
I ordered house sign which arrived before initial date, great quality very pleased, my neighbour was so impressed ordered one for them which again came on time, very pleased
29. januar 2025
Great product
27. januar 2025
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