Banner for PDSA

PDSA Anmeldelser 

3 584
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is a wonderful service that allowed me to look after a very small kitten I found 14 years ago. He has become my best friend and without this service I would not have been able to give him a lovin... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Requested a call back 2x, it says youll hear back within the week and i never got a call either time. Eventually called in myself and had to wait an hour. After my kitten had his first vaccination the... Vis mer

Vurdert til 5 av 5 stjerner

The PDSA are a group wonderful people with one main focus - caring for your pet and doing their best to make them well, at a reasonsble cost. Vet fees are one of the most expensive services these days... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

PDSA at Manchester treated my pomeranian boy as he needed his front nails cutting and he wouldn't let anyone near them. His sedation tablets didn't really do the trick and he ended up biting my lads... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Veldedighet

Om PDSA

Skrevet av virksomheten

As the UK’s largest veterinary charity, PDSA is dedicated to supporting people and their pets. PDSA provides free and low-cost vet care in 49 Pet Hospitals across the UK to people that can’t afford the full cost of their pet’s care, ensuring that pets and their families can stay together longer.

PDSA is the vet charity for pets in need. Every day in our Pet Hospitals across the UK, PDSA vets and vet nurses protect the special bond between owners and their four-legged friends by providing veterinary care to sick and injured pets whose owners otherwise couldn’t afford to pay the full cost of treatment.

PDSA also offers pet welfare education and practical preventive support to combat the unnecessary illness, pain and suffering of pets in low-income households.

Whether it’s supporting pet owners with free advice on our Pet Health Hub, raising awareness of issues such as obesity, or recognising animals who have demonstrated acts of bravery through our Animal Awards programme – we know how important animals are.

Every year, PDSA vets and vet nurses treat over 430,000 pets throughout our 49 Pet Hospitals – that’s 10 pets every single minute. We receive no government funding and rely entirely on public support to continue our work.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 53 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(3 584)

1 222 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Pdsa bournemouth

Pdsa bournemouth. What a fantastic team. I had my primary dog operated on 3 months ago for pyometra and couldn't have wished for better service. Then 14th sep my 2nd dog developed the same problem. I was distressed and so worried .yes I had to pay but the vet was so considerate as it was alot of money for me . But I have money put aside for my pets as they are my world. I was worried as bulldogs at 9 years don't do anesthesia very well. They kept me informed and I burst into tears when my lovely girl walked out to me. The scar is neat and tidy and she is recovering at home. I even got a follow up call next day to see if she was OK.
I cant thank them enough. I would say they are better than every day vets as they know how our pets keep us going. . I and Maggie are forever grateful. Thankyou bournemouth pdsa ...

14. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Sherilyn,
It sounds like your two lovely dogs have been through quite the ordeal!
It's great to hear Maggie is recovering well.
Please give them both a fuss from me.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Not rushed and discussed a plan

I took an elderly lady along with her small dog who can no longer afford high street vet prices after moving into extra care accommodation. This was our first visit and although it was busy and we wanted a long time to see the vet they were lovely the receptionist was pleasant and the student vet we had listened and went to have a chat with the vet who came in and we discussed a plan for the elderly dog with arthritis.

13. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Karen,
Thank you for the lovely feedback, and I hope the lady's dog is feeling better.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Pdsa have always been there for my pets…

Pdsa have always been there for my pets and I trust them totally to do the best for my pet I would recommend people use them and support them by contributing to the Pdsa charity they do a fantastic job under difficult circumstances but always put the pets needs first

14. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi,
Thank you for the lovely review, and I hope your pet is on the mend.
Please give them a fuss from me.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Absolutely fantastic service

Absolutely fantastic service. I don’t know what I would do without this service.

14. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Liam,
Thank you for your great feedback.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

They were absolutely fantastic seeing…

They were absolutely fantastic seeing me at short notice and treating my patterdale (BUD)....FINGERS CROSSED HES ON THE MEND

14. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Mark (and Bud)
Thank you for the great feedback. and I hope Bud feels better soon.
Please give him a fuss from me when he's feeling better.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Vet hearts

These vets deserve a medal for all their help I personally could not afford to take my pet anywhere else, although I do have seven pets left I think the consultation fee could be slightly lower I would pay more if I could thank you lovely kind people our vets

10. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Anne,
Thank you for your feedback.
It costs PDSA around £38 for a consultation with one of our vets. Our low cost consultations cost our clients £25, which is a significant reduction on the overall cost to ourselves.
We wish we could offer free treatment to everyone who needs our help, but as a charity that receives no government funding for our work we need to raise the over £80 million it costs to run each year.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Friendly

Friendly, professional staff.

10. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Sharon,
Thank you for your great review.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Kind, caring and professional service

I had a very positive experience with PDSA. The staff were kind, caring and professional, and treated both me and my pet with genuine compassion. Everything was explained clearly and I felt listened to and reassured throughout. I’m very grateful for the care and support we received and would happily recommend PDSA to other pet owners.

10. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Mariana,
Thank you for the amazing review, we really appreciate your kind words.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

PDSA

PDSA has helped not just my pup, but my family members doggies aswell.. god bless each and everyone down there that does what they can for our pets

13. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Tif,
Thank you for your lovely review, we really appreciate it.
Please give your doggies a fuss from me.
Vince @ PDSA

Vurdert til 1 av 5 stjerner

AVOID

I would have always said I was happy wi th PDSA having been with th ‘em for years. Until I had to make a claim.

My lab needed a wart removed from his eye, and whilst under we got the vet to remove a lump on his chest. PDSA said the lump wouldn’t be covered which although upsetting was understandable. However rather than just removing the cost of the lump removal they also took off half the cost of the aneasthetic as well.

Thousands of pound in insurance premiums over the years for them to pay back less than quarter of a vet bill when I finally needed them meaning I am still the one struggling to pay off the vet bill I though I was insured to pay.

And just before this had happened to had put up my premium for this year by 25% as my dog is hitting double figures. I get the risk goes up, but when you don’t even pay out when I need you I would avoid to em at all costs

Honest opinion is they are crooks.

1. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Chris,
I'm sorry to hear you feel let down by PDSA Pet Insurance.
Please note, this is an entirely separate company from the PDSA Charity and is operated by Cardif Pinnacle.
Please contact them to discuss this further.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Great care at the PDSA

Great care at the PDSA. The appointment wait time was reasonable. The appointment was on time, the vet took time to listen, check photos & the cat. She discussed options & prescribed the meds. The price was completely fair & a fraction of the price elsewhere.

8. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Gemma,
Thank you for your lovely review, we really appreciate it.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Excellent care & compassion from all at the PDSA

I brought my cat whiskers in as he was very unwell & limping which concerned me.
Once I booked whiskers in we got seen straight away.
The vet, I didn’t get her name explained what was happening with my cat,
Another vet came in to speak to me & explained what was happening & what the best option was for my cat.
The three vets I spoke to was extremely compassionate & understanding & talked everything that there were doing & gave us time with our pet while we grieved.
Amazing staff at the PDSA & I want to say a massive thank you for all that you did & the care & compassion. Thank you from Claire, Paige & Whiskers

14. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Claire, Paige and Whiskers,
Thank you for the lovely feedback, and I'm so happy to hear we were there to help.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

From my emergency call.

From my emergency call.. too my appointment.. treatment.. and care package going forward for Mavis my beautiful Rabbit. Thank you so much for all of your help and support. Truly angels . X

11. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Philip,
Thank you for your amazing feedback.
Please give Mavis a fuss from me.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Iv been going to pdsa bow for 2 years…

Iv been going to pdsa bow for 2 years the staff are kind caring and compassionate the vets are amazing my dog has on going helth issues and pdsa have been a god send if tried private vets not only are they ridiculously expensive they couldn’t treat my dogs issue properly. I love being a Bow Pdsa and have recommended to all friends who have animals.

10. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Chloe,
Thank you for the lovely feedback - I have passed this on to the team at our Bow Pet Hospital for you.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

The staff are amazing they are amazing…

The staff are amazing they are amazing with my fur babies and are always happy to help i have been coming to them for years I would not go anywhere else the treatment is affordable thank you PDSA and staff you do an amazing job.

10. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Jane,
Thank you for the lovely review, we really appreciate it.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

PDSA is a fantastic service

PDSA is a fantastic service. Helping animals/pets for people that benifit front animal/pet ownership, but can't afford the very high price charged by private veterinary practices.

11. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Steve,
Thank you for your kind comments.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

Excellent

Friendly, caring, knowledgeable and not hurried.

11. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi,
Thank you for your five star rating, we really appreciate it.
Vince @ PDSA

Vurdert til 5 av 5 stjerner

It was an emergency.

It was an emergency and the receptionist, nurse and the veterinarian were absolutely great.

11. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til PDSA

Svar fra PDSA

Hi Chris,
Thank you for your great review, I'm glad we could be there to help.
Vince @ PDSA

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv