we ordered a 21inch spring for our garage door ,but unfortunately we received a 19 inch spring instead. we got on to customer service who promptly sent us out another spring, however again this was n... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Excellent customer service from the Henderson team. I contacted them regarding an issue with a pocket door system and both John and Nigel were extremely helpful throughout. Communication was... Vis mer
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Great service. I ordered two items separately - it was my mistake - and I therefore paid for delivery twice. Without prompting the company noticed this and combined the orders and refunded the duplica... Vis mer
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Very helpful response to an initial email. Subsequently very helpful on the phone explaining products and relevant alternatives. Product delivered promptly and politely although not yet installed... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Our expertly designed sliding and folding door hardware systems are perfect for saving space, increasing natural light, creating flexible spaces and providing hard wearing solutions for virtually any type of application. Applications include wardrobe & cupboard doors, pocket doors, exterior doors, room dividers, office partitions, large heavy duty applications as well as bespoke systems. Wherever a sliding or folding door can work, we offer a solution.
Designing and Manufacturing Since 1921
Skrevet av virksomheten
- As a designer and manufacturer of sliding door hardware since 1921, it's safe to say that our expertise in this area is of the highest standard.
- Our offices, people, technology, materials and tooling may have all changed over the course of almost a century but the Henderson ethos of how we design and manufacture our products has remained the same and is testament to our success today. P C Henderson manufactures to strict quality standards of BS EN ISO 9001.
- Impressive Product Range
- From small 9kg siding hatch doors to 8000kg large industrial doors - our range of hardware caters for projects of all sizes. With over 60 different hardware products, interior and exterior options, top hung and bottom rolling support options, along with a huge range of accessories - our vast product range is difficult to surpass. Wherever a sliding or folding door can work, we offer a solution.
Buy online today!
Next day delivery available.
Over 60 products to choose from for virtually any application.
Kontaktopplysninger
Durham Road, DH6 5NG , Co. Durham, Storbritannia
- +44 (0) 191 377 7345
- sales@pchenderson.com
- pchenderson.com
4,7
Enestående
808 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A GREAT FIRM TO DEAL WITH
The person who led me through everything , John Suddes could not have been more helpful and everything went very well from start to finish
7. august 2025
Svar fra P C Henderson
Hello Terence,
Thanks for taking the time to leave us a 5-star review, we really appreciate it. We will pass on your comments to John and it is great to hear we were able to help with the process when selecting the correct system for your sliding doors.
P C Henderson Team
Replacement garage door cable and cones
Ordered new parts for a 30 year old garage door in the hope that they would fit. Arrived quickly and fitted perfectly.
Thank you!
31. juli 2025
Svar fra P C Henderson
Hello Paul,
Thanks for the 5-star review, we appreciate it, and it is great to hear that you were happy with the items and delivery when ordering spare parts for your Henderson garage door.
P C Henderson Team
I was really surprised to get an…
I was really surprised to get an upgraded like for like sliding door rail etc for what was a very old model,fitted perfectly and now supporting a much heavier door with ease.
The staff I spoke with were very friendly and knew all about the products and I would definitely recommend this company
23. juli 2025
Svar fra P C Henderson
Hello John
Thanks for the 5-star review, we really appreciate it and it is great to her that you would recommend us as a company.
P C Henderson Team
Replacement cable for garage door cone
i ordered this cable by mistake and realised i needed additional parts which i then ordered.I contacted the sales team and they kindly cancelled my first order and processed the revised one without any delay.
20. juli 2025
Svar fra P C Henderson
Hello,
Thanks for the 5-star review, we really appreciate it and it is great to hear that you were pleased with the service when making changes to your order for garage door spares.
P C Henderson Team
Svar fra P C Henderson
Hi Wayne,
Thanks for taking the time to leave us a 5-star review. It is great to hear you were happy with the spare part for your Henderson garage door.
P C Henderson Team
Svar fra P C Henderson
Hello John,
Thank you for the 5-star review, we really appreciate it and it is great hear you found the process "faultless" when ordering spare parts for your Henderson garage door.
P C Henderson Team
Svar fra P C Henderson
Hello John,
Thank you for the 4-star review. it is great to hear you were happy with the quality when ordering spare parts for your Henderson garage door.
P C Henderson Team
From ordering to delivery was slightly…
From ordering to delivery was slightly under 24 hours, excellent service, thank you.
22. juli 2025
Svar fra P C Henderson
Hello Lindsay,
Thanks for the 5-star review, it is great to hear that you were happy with the service and delivery when ordering spare parts for your Henderson garage door.
P C Henderson Team
Svar fra P C Henderson
Hello Alan,
Thanks for the 5-star review. it is great to hear you were pleased with the service and delivery time when ordering spare parts for your Henderson garage door.
P C Henderson Team
P C Henderson Customer Service 5 Stars
The Customer Service we have received from P C Henderson has been brilliant. The speedy specific assistance we received in ensuring that we were able to return an incorrect order I made on behalf of our Buider without any quibble and then order the correct item was very much appreciated.Big thanks and would highly recommend this company.
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra P C Henderson
Hello Robin,
Thank you for taking the time to leave us a 5-star review, we really appreciate you taking the time to do so. We are glad to hear that we were able to help resolve the issue that you had and that you would recommend our company.
P C Henderson Team
Svar fra P C Henderson
Hello James,
Thank you for the 5-tar review, it is great to hear the parts arrived promptly when ordering spares for your Henderson garage door.
P C Henderson Team
I ordered the pocket door kit and lock…
I ordered the pocket door kit and lock and was delivered the following day.
Now fitted and looking great.
3. juli 2025
Svar fra P C Henderson
Hello Alan,
Thank you for taking the time to leave us a 5-star review. It is great to hear your products arrived promptly and that you have them installed and looking great!
P C Henderson Team
Good price and Fast delivery
Exactly what was needed to repair garage door. Good price and fast delivery.
6. juli 2025
Svar fra P C Henderson
Hello Rosemarie,
Thanks for taking the time to leave us a 5-star review, we really appreciate it. We are pleased to hear you were happy with both the price and delivery, when ordering spare parts for your Henderson garage door.
P C Henderson Team
Good quality product
Order was made easily and item arrived promptly. Was a bit pricey but the quality was worth it.
4. juli 2025
Svar fra P C Henderson
Hello Laura,
Thank you for the 5-star review, we really appreciate you taking the time. It is great to hear you were pleased with the delivery time. With regards to the price, we do try to keep our pricing to a minimum and garage door spares have had less than a 10% increase in the last 17 years. However it is good that you found the quality was worth the price.
P C Henderson Team
Obtained what I needed without any…
Obtained what I needed without any fuss.
That's all I require.
2. juli 2025
Svar fra P C Henderson
Hello Brian,
Thanks for the 5-star review, it is good to hear you were able to get what you wanted without any fuss when ordering spare parts for your Henderson garage door.
P C Henderson Team
Faulty spare sent which was…
Faulty spare sent which was disappointing, but customer care quick and efficient.
22. juni 2025
Svar fra P C Henderson
Hello Marc,
Thank you for the review and apologies for any inconvenience caused by receiving a sub-standard item. These things can happen from time to time, we do have QC checks in place but on such high moving items it is impossible to do 100% checks. We did offer to replace free of charge, however you chose to take the refund and keep the part.
P C Henderson Team
Svar fra P C Henderson
Hi Liam,
Thanks for the 5-star review. It is great to hear you found the order process easy and the delivery quick when ordering parts for your Henderson garage door.
P C Henderson Team
prompt delivery.spot on.
15. juni 2025
Svar fra P C Henderson
Hello Peter,
Thank you for the 5-star review, it is great to hear you were pleased with the delivery time when ordering spare parts for your Henderson garage door.
P C Henderson Team
Good quality robust products
The products - hinges and tracking rollers for new wooden doors for my garage - look strong and robust and the tracking roller worked perfectly in the old track so I am very pleased with them. They were well packed and came according to the time schedule. I definitely recommend Henderson for such products
16. juni 2025
Svar fra P C Henderson
Hello Penny,
Thanks for taking the time to leave us a 5-star review. It is really great to hear that you were happy with the product and delivery time and that you would recommend as a company.
P C Henderson Team
Part delivery time was wrong
Part delivery time was given, did not arrive when suggested the delivery was by royal mail and when asked about delay to customer services manager further information was given and delivery took place albeit still with a delay.
15. juni 2025
Svar fra P C Henderson
Hello,
Thanks for taking the time to leave us a review, we really appreciate the feedback. Unfortunately, once the goods leave us the delivery time is outside of our control and in the hands of the delivery service, you placed the order at 14:22 on the 15th and the goods left us the next day via Royal Mail First Class, which should be the next working day delivery to you. We can only apologise that on this occasion thy failed on their delivery time.
P C Henderson Team
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