we ordered a 21inch spring for our garage door ,but unfortunately we received a 19 inch spring instead. we got on to customer service who promptly sent us out another spring, however again this was n... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Excellent customer service from the Henderson team. I contacted them regarding an issue with a pocket door system and both John and Nigel were extremely helpful throughout. Communication was... Vis mer
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Great service. I ordered two items separately - it was my mistake - and I therefore paid for delivery twice. Without prompting the company noticed this and combined the orders and refunded the duplica... Vis mer
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Very helpful response to an initial email. Subsequently very helpful on the phone explaining products and relevant alternatives. Product delivered promptly and politely although not yet installed... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Our expertly designed sliding and folding door hardware systems are perfect for saving space, increasing natural light, creating flexible spaces and providing hard wearing solutions for virtually any type of application. Applications include wardrobe & cupboard doors, pocket doors, exterior doors, room dividers, office partitions, large heavy duty applications as well as bespoke systems. Wherever a sliding or folding door can work, we offer a solution.
Designing and Manufacturing Since 1921
Skrevet av virksomheten
- As a designer and manufacturer of sliding door hardware since 1921, it's safe to say that our expertise in this area is of the highest standard.
- Our offices, people, technology, materials and tooling may have all changed over the course of almost a century but the Henderson ethos of how we design and manufacture our products has remained the same and is testament to our success today. P C Henderson manufactures to strict quality standards of BS EN ISO 9001.
- Impressive Product Range
- From small 9kg siding hatch doors to 8000kg large industrial doors - our range of hardware caters for projects of all sizes. With over 60 different hardware products, interior and exterior options, top hung and bottom rolling support options, along with a huge range of accessories - our vast product range is difficult to surpass. Wherever a sliding or folding door can work, we offer a solution.
Buy online today!
Next day delivery available.
Over 60 products to choose from for virtually any application.
Kontaktopplysninger
Durham Road, DH6 5NG , Co. Durham, Storbritannia
- +44 (0) 191 377 7345
- sales@pchenderson.com
- pchenderson.com
4,7
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Svar fra P C Henderson
Hello Deborah,
Thanks for taking the time to leave us a 5-star review, we appreciate you taking the time to do so. It is great to hear you were pleased with the service when ordering spare parts for your Henderson garage door.
P C Henderson Team
Just what I needed and delivered on…
Just what I needed and delivered on time great service
20. februar 2026
Svar fra P C Henderson
Hello Paul,
Thank you for the 5-star review, we appreciate you taking the time to leave one. It is great to hear you were pleased with the service and delivery when ordering spare parts for your Henderson garage door.
P C Henderson Team
Prompt delivery,everything correct…
Prompt delivery,everything correct works perfectly no problems,reasonably priced
17. februar 2026
Svar fra P C Henderson
Hello John,
Thanks for taking the the time to leave us a 5-star review, we really appreciate it. We are pleased to read that you were happy with the delivery, price and item when ordering parts for your Henderson garage door.
P C Henderson Team
Sliding door track
We bought a track for a sliding door from PC Henderson - our joiner fitted it - the instructions were clear and it works very well.
17. januar 2026
Svar fra P C Henderson
Hello Karen,
Thank you for the 5-star review, we appreciate you taking the time to leave it and it is great to hear you were pleased with your purchase.
P C Henderson Team
Svar fra P C Henderson
Hello Geoffrey
Thank you for taking the time leave us a 5-star review, we really appreciate it and it is great to hear you found the ordering process easy and were pleased with the fast delivery when ordering spare parts for your garage door.
P C Henderson Team
Excellent product 😊super fast delivery…
Excellent product 😊super fast delivery and easy to fit
9. februar 2026
Svar fra P C Henderson
Hello Richard,
Thanks for the 5-star review, we appreciate you taking the time. It is great to hear you were pleased with both the product and the delivery time.
P C Henderson Ltd
Good product and delivered promptly
27. januar 2026
Svar fra P C Henderson
Hello Robert,
Thanks for taking the time to leave us a 5-star review, we really appreciate you taking the time. It is also great to hear you were pleased with both the product and delivery time when ordering parts for your Henderson garage door.
P C Henderson Team
Svar fra P C Henderson
Hello Lisa,
Thanks for taking the time to leave us a 5-star review, we really appreciate it. we are pleased to hear that you were happy with the customer service and the goods were as detailed.
P C Henderson Team
Svar fra P C Henderson
Hello Barry,
Thank you for taking the time to leave us a 5-star review, we really appreciate it. We are pleased to hear that you were happy with the delivery time on your order.
P C Henderson Team
Good product so far looks solid enough
Good product so far looks solid enough. Door hasn't arrived yet so cant fully review
20. januar 2026
Svar fra P C Henderson
Hello Robert,
Thanks for the 5-star review, we appreciate you taking the time to leave it. we are pleased to see you are pleased with how the product looks so far the Marathon system is a long standing robust system so it should all be good once do hang the door. If you do have any issues please give us a call.
P C Henderson Team
Prompt
Prompt, helpful and friendly response to email followed by efficient on-line ordering and delivery.
David
15. januar 2026
Svar fra P C Henderson
Hello David,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear we were able to help in our response to your enquiry and that the ordering process and delivery went smoothly.
P C Henderson Team
Initial problem with order overcome and…
Initial problem with order overcome and rapid delivery solved the problem.
9. januar 2026
Svar fra P C Henderson
Hello David,
Thanks for taking the time to leave us a review and apologies for the issue with your order originally, we are pleased to hear you were happy with how it was dealt with and the speed of delivery when ordering spare parts for your Henderson garage door.
P C Henderson Team
Easy site to navigate
Easy site to navigate, ordering was straightforward and delivery was first class 👍
13. januar 2026
Svar fra P C Henderson
Hello Grahame,
Thanks for taking the time to leave us a 5-star review we appreciate you taking the time to do so. It is great to know you found the site easy to navigate, the ordering process was straightforward and that delivery was on time when ordering spares for your Henderson garage door.
P C Henderson Team
“Excellent Service and Smooth Delivery” perfect…
The shipment arrived in perfect condition and on time. Everything was well packaged and exactly as expected. The overall service was smooth and efficient. I am very satisfied with the experience and would definitely recommend this company.
6. januar 2026
Svar fra P C Henderson
Hello Alvaro,
Thanks for the 5-star review, we really appreciate you taking the time to leave us a review. It is great to hear you were pleased with the service and delivery when ordering spare parts for your Henderson garage door and that you would recommend our company.
P C Henderson Team
Svar fra P C Henderson
Hello Mike,
Thank you for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear you were pleased with the ordering process and delivery.
P C Henderson Team
Came on time and they sent what I was…
Came on time and they sent what I was ordering
10. januar 2026
Svar fra P C Henderson
Hello Daniel,
Thank you for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear you were happy with the service provided.
P C Henderson Team
your telephone contact was very helpful…
your telephone contact was very helpful in helping me sort out the product I needed. and delivery was very prompt.
5. januar 2026
Svar fra P C Henderson
Hello Colin,
Thanks for taking the time to leave us a 5-styar review, we really appreciate it. we are pleased to hear you were happy with the help provided and that the delivery time was prompt.
P C Henderson Team
Svar fra P C Henderson
Hello Dave,
Thanks for the 5-star review, we appreciate you taking the time. It is great to hear you were happy with the service and delivery when ordering spare parts for your Henderson garage door.
P C Henderson Team
Great customer service
Human error mistake in the order and Henderson resolved it immediately without hesitation. Thanks Team!
9. desember 2025
Svar fra P C Henderson
Hello Stuart,
Thanks for taking the time to leave a 5-star review we really appreciate it, apologies for the error on the order, we are glad we were able to resolve the issue quickly for you on the order for spare parts for your Henderson garage door.
P C Henderson Team
Bought double PDKSOFT6 POCKET DOOR…
Bought double PDKSOFT6 POCKET DOOR DUALSOFTCLOSE. On installing the instructions and videos are pretty poor, the wood provided was not square or straight, had to replace, the pre installed hangers were both misaligned to meet each other, however the carpenters soldiered through and got the job done. However, in no time the 40KG doors had pulled the preinstalled fittings down at one end. Had to take a part with all the double labour! The root cause is the fixing screws are too weak to hold up the weight. Considering they are supposed to be specified for 60KG door they are ridiculous. The quality of this product failed to meet the specification described in the sales.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra P C Henderson
Hello Harpritpal
Thanks for taking the time to leave a review, we appreciate the feedback, however quality concerns on the pocket door systems is not something we come across very often at all, especially to this extent. On your first point regarding the installation instructions, we will ask our marketing team to look at them to see if there are any improvements that can be made, I would note however we sell tens of thousands of the pocket door kits per year and have had no negative feedback on the installation instructions. If the timer or hangers were substandard then this should have been reported to our customer service team, we would have asked for images and if found to be at fault would have replaced free of charge. All of our systems are cycle tested beyond the maximum weight to 10,000 cycles so we are more than confident in the products quality and ability to carry up to 60kg without issue. WE are of course sorry to hear you are disappointed in the product however this could have been resolved via customer service had there been any issue with the product itself and not an installation issue.
P C Henderson Team
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