PawrasAnmeldelser 

I am very happy with the leash I bought for my cat. The service was excellent, and the whole experience was wonderful.

I wish you the very best and continued success with your business. Thank you again!

I recently ordered a harness and leash for my cat. I didn't think about how stressful the process would be for my 12 year old cat. When I reached out to customer support they were most gracious in offering a refund and even let me keep the product. I plan to donate it to our local shelter.

We first purchased an extra large size. It was too big and we tried to return. Only to learn returns are not done. We used the credit to purchase the large size which seems to fit. But Bam Bam is an elusive creature and he escaped your harness. Apparently with no problem. But in fairness, we did have him tied up and our eyes were off of him at the time. So we don't know how well of a Houdini he really is.

We also bought a water fountain. I didn't imagine when purchasing it how small it would be. Bam Bam is not as interested in this device as I had hoped. He will drink from it, but he still goes to the dogs bowl.

UPDATE: 6/22/26 BamBam regularly drinks from the water fountain. It works well. As far as the harness and leash goes. It's well-made. But Bam Bam is a loose cat and we had him in due to injury for a few months which he's recovered from. So he's back to being BamBam.

Your marketing efforts are excellent.

EXCELLENT customer service. If anything isn’t right, these folks fix it…and fast.

Love this company!

I used the new harness on one of the cats yesterday and she seemed to like it. The old harness was just a series of straps that was difficult to put on and she really did not like it. She would sometimes roll around on the ground trying to get out of it and would occasionally get one of the straps caught in her mouth. This one is easy to put on and stays in place, and the padding makes it comfortable to wear. Definitely a good purchase.

I ordered a harness for my cat, but it was too big. Customer service was wonderful. They had no issues offering me a replacement for free. I did it so easily and painlessly. I have to say that the service is great. The product is also wonderful.

The Harness is wonderful and our cat is loving being outside with it on. The Customer Service was fantastic in order to get the right size for a long haired cat, they were very accommodating to adjust and replace size as needed. Thanks so much.

Great product. Easy to put on and the kitties love them.

The harness I purchased did not suit my cat. Pawras offered a store credit with no need to return the harnesses- just a suggestion to donate them. Replacing these with a more suitable option was EZ. Customer service was quick and pleasant.

Easy purchase and delivery experience. The cat doesn't fight this harness and it is extremely easy to place the cat in it. During 10 years, I tried three other harnesses and all were unsuccessful with my cat. He hated them, were not escape proof and I always ended up bit in the process. The harness from Pawras is 100% successful to get him into it with easy and comfort.

At this stage I can comment on a great communication from the staff and smooth cat’s harness exchange process.
I am awaiting for a right size (my mistake for ordering a wrong size)and will share another review soon!

Found out I had ordered the wrong size. Emailed customer support and they immediately took care of it and only charged me shipping. The quality is obvious when compared to the counterfeit one I mistakenly ordered previously.

I saw an ad on Instagram and was a little worried the quality would be off. But the quality is amazing, and the fit is great. It seems to stay on well, too. I highly recommend.

I needed to exchange a harness and Emily at customer service responded to my email within 24 hours - and made exchanging easy. The harness is great quality, the price reasonable, contacting customer service was easy and speedy, and it was a pleasure doing business with these guys. Order from them - you won't be disappointed.

Great customer service. My cats love their new vests and are going outside for the first time! The vests are good quality and very easy to use on a wiggly kitty.

Really good customer service, helped quickly with my issue.

I had just purchased a second vest for our other cat, DC, who never wore a leash before because she was an outdoor type. But due to surgery (leg amputation) the only way to get her back outside safely was with the Pawras Harness. When ordering I hastily ordered wrong size but after one chat with, Emily at customer service everything was worked out and "DC" is getting around outside again because of her understanding and concern. Five stars for Pawras and "TEN Stars" for Emily.

Such a wonderful company! Very responsive and easy to work with. Our cat is an Abyssinian and his frame is more delicate than other cats. I ordered a harness that should have fit according to the sizing chart. The harness was too big. NO PROBLEM for Pawras! The exchange process was amazing and they responded in just a couple of hours of me reaching out. Just another reason why we prefer to engage with small businesses and not the big box stores.

What a wonderful company! Super Customer Service. Fast shipping on their products. I wanted a harness for my cat, that would be easy on easy off, not all local pet supply stores carried them. I never heard of PAWRAS. There were similar ads to other places that often wind up coming from overseas and can take for ever . So grateful that Pawras is in the United States. Thank you!