Paul Robinson Solicitors Anmeldelser 

I recommend Natalie Shine as a Conveyancer without hesitation. She always responds quickly, communicates clearly and highlighted questions and concerns when necessary. During the stressful time of selling and buying a house and dealing with estate agents, lenders and mortgage advisers, Natalie was the one person I could rely on to get things done quickly and accurately.

My Mum and I saw Victoria Messent and Bethany Dorney to make a will for my mum . They dealt with what my mum wanted and explained in detail what was required. They were both very pleasant and professional.

I’d like to thank the fantastic Donna and Raquel from Paul Robinson for the excellent job they did with the conveyancing of my flat purchase. When I was first choosing a solicitor, Raquel impressed me by following up with a phone call and asking detailed questions about my quote—even before I had selected them. That level of diligence continued throughout the entire process.

They kept in regular contact by both email and phone, ensuring that I was informed at every step. I received documents promptly as soon as they arrived, and Donna and Raquel were always patient with my questions, no matter how minor. For more complex situations, they happily arranged phone calls to talk through my options, and they consistently responded quickly to emails.

Thanks to their perseverance, professionalism, and efficient communication, the entire process went incredibly smoothly—I am extremely grateful. Thank you, Paul Robinson!

Used Paul Robinson for my will and service was great. Would definitely use them again, first class

Paul Robinson has been great with our flat sale and house purchase - big shout out to Debbie who is always really helpful!

I attempted to purchase a property at auction on 10th June 2025 and instructed Paul Robinson Solicitors to act on my behalf. Unfortunately, their negligence and lack of professionalism directly caused the failure of the purchase — through no fault of my own.

Despite clear timelines and ongoing communication, Paul Robinson Solicitors failed to provide an accurate completion statement before the day of completion, and demonstrated no urgency or adequate action throughout the process. Their inaction meant that the purchase could not proceed as planned.

As a result, I have suffered financial losses between £100,000 and £200,000, including my deposit, preparation costs, and related expenses. This property was a rental investment, and the failed transaction has severely impacted my business income. The financial and operational consequences have been devastating.

Worse still, after the transaction failed, I was blamed without justification, passed between employees, and offered no meaningful support or resolution. My formal complaint was handled poorly – I was questioned rather than helped, and no accountability was taken for the clear service failures.

Based on this experience, I cannot recommend Paul Robinson Solicitors. Their unprofessional conduct, lack of responsibility, and poor client care have caused significant financial and emotional damage. I am now having to pursue legal action to recover my losses and seek justice for the harm done to my business

I was delighted with the exceptional service provided by Natalie Shine and her team at Paul Robinson Solicitors – Billericay. From start to finish, they made the entire conveyancing process smooth and stress-free.

Their professionalism and diligence gave me full confidence that everything was being managed with care and expertise, while communication was always clear and timely.

I can definitely recommend Natalie and her team. They turned what could’ve been a nerve-racking experience into a positive and reassuring one.

Natalie Shine and Samantha Howard have been great in my house purchase that wasn't the smoothest of transactions. They kept me informed promptly and acted very professionally. I would recommend anyone buying a house to utilise this solicitors to reduce the stress from a house purchase transaction

We recently used Paul Robinson Solicitors to help us purchase our first home, and we couldn’t be happier with the service – especially from Amy, who handled our case.

As first-time buyers, we had so many questions and worries, but Amy was incredibly helpful, patient, and reassuring throughout the entire process. She was always quick to respond to our emails and calls, explained every step clearly, and made sure we fully understood all the legal jargon. Her attention to detail and professionalism gave us real confidence during what could have been a stressful time.

Amy went above and beyond to keep everything moving smoothly, even when there were delays on the seller’s side. She was proactive, kept us in the loop, and made the whole process feel much less overwhelming.

We’re so grateful to have had her support, and we wouldn’t hesitate to recommend her and Paul Robinson Solicitors to anyone buying a home – especially if it’s your first time.

Thank you, Amy!

Paul Robinson solicitors is the best!!! John branch was fantastic answering email questions within minutes. We felt supported and John explained everything so clearly he made buying a house in Cornwall so easy I can’t thank John and his team enough

Easy, quick, and clear communication with both Megan Brown and Cara-Leigh Brindley made this process far less stressful than I’m told it usually is and much smoother than anticipated. I would highly recommended them both.

Received letter stating that they sent previous correspondence but hadn't received anything. They appointed administrator without talking to everyone involved.
Appointed council to clear house without asking if wanted any personal effects like photos or vinyl.

Paul Robinson Solicitors were excellent with the handling of my house sale and flat purchase in March 2025. They were professional and communication was very good. Special thanks to Andrew McCullough, Carey Martin, Sophie Griffiths, Ellie Goodwin and Jessica Lee. I would highly recommend them.

I cannot recommend Zeen at Paul Robinson enough. Her professionalism, expertise and knowledge are to be admired. At at time when you feel so overwhelmed, Zeen makes you feel supported and listened to. Zeen is prompt in her responses and proactive. She really is absolutely incredible at what she does and is a real credit to the company. I would recommend Paul Robinson Solicitors to anyone who is facing probate issues, although judging by the calibre of Solicitors, any department will exceed your expectations.

This is the third time I’ve used Paul Robinson for conveyancing and I can’t recommend them enough! Thank you to Natalie and Samantha for making the process so smooth and stress free.

Annette and Jenny deserve to be recognised on the amazing support they have shown me through a difficult time. They are firm and to the point on next steps and I will be forever grateful to them. They have made me stronger throughout this whole process!

I had a fantastic service from Paul Robinson Solicitors during my recent house sale and purchase. Tracey Hughes and the team were always available and responded promptly to any questions I had. The service was friendly, and helped to keep the conveyancing process going through at good pace. Would very much recommend Paul Robinson Solicitors for conveyancing, and will certainly use them in the future.

I instructed Zeen Al-Atroshi regarding a complicated Probate. She was always very professional and very responsive. Zeen and her colleagues were effective and understanding. I also dealt with Elizabeth Hall on related matters who was equally professional and effective. I can definitely recommend Paul Robinson Solicitors.

Avoid this lot at all costs, countless delays caused by them, pointless email after email, the people on reception are absolutely useless, didn't even check my i.d after I've signed important documents.

I was introduced to Paul Robinson through my mortgage adviser in 2022. Since then, Claire Bradly and her team have taken care of all my remortgages, as well as the buying and selling of my home. The level of service I have received has been nothing short of excellent from their clear and consistent communication to their availability and ease of access via phone. I have always felt safe and comfortable asking questions, never made to feel inadequate. Their professionalism and support have made what can often be a stressful process feel manageable and even reassuring.

Thank you so much Claire and will always be coning back to you.
Regards
Eleni