Paul Rigby Volvo Anmeldelser 

170
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Fantastic service, my salesperson Sam was amazing, very knowledgeable, with impeccable manners and the patience of a saint! Lol!🫣 Having clearly explained and demonstrated features, he wasn't phas... Vis mer

Vurdert til 5 av 5 stjerner

Very rare nowadays that I can say what a brilliant experience I've just had dealing with a company. Paul Rigby Volvo Stafford couldn't have been better! I rang them yesterday with a number of serious... Vis mer

Vurdert til 1 av 5 stjerner

FOLLOWING ON FROM THE OWNER OF PAUL RIGBY STOURBRIDGE COMMENTS, I CAN CATEGORICALLY SAY NO ONE HAS CONTACTED ME OR ADDRESSED THIS MATTER DIRECTLY* I WOULD NEVER BUY ANOTHER VOLVO, NOT F... Vis mer

Vurdert til 1 av 5 stjerner

Bought an MG ZS EV earlier this year from Redditch branch and post sales repairs not carried out. Warranty request unable to be scheduled for two months so went to alternative dealer. Emailed complai... Vis mer

Informasjon om virksomheten

  1. Bilforhandler

Skrevet av virksomheten

At Paul Rigby Volvo we are Serious about Volvo, Passionate about Customers.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

170 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(170)

20 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Had a fantastic sales experience - Thanks Sam

Had a fantastic sales experience - thanks to Sam at the Stourbridge branch. Outstanding customer service - Sam took the time to explain all of the options and is extremely knowledgeable on the whole range. I would not hesitate to recommend Paul Rigby Volvo.

5. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very polite and speedy service

Very polite and speedy service, carried out my yearly service on my Volvo in just a few hours and assisted with a curtesy vehicle. would definitely recommend to friends and family.

14. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

XC40 purchase

Recently purchased an XC40 from here and we were very pleased with the service and experience from start to finish. Tim was very helpful and attentive and we were made to feel at ease at all times with nothing being too much trouble.
Follow up call received today to see how we were getting on with our new vehicle and did we have any questions or queries.
Great service all round.

22. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great communications!

I have just taken delivery of my new Volvo and love it. Sam Read, who handled the sale, was very patient and thorough at all times. His calm manner took much of the stress out of the situation his excellent communication skills ensured that I knew what was happening all the way through the process. All the other staff we came across were also couteous and helpful.

29. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service from Sam at Paul…

Excellent service from Sam at Paul Rigby Stourbridge, Communication and assistance were paramount throughout the whole buying process, the showroom is warm, friendly and welcoming, I would definitely recommend.

1. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service from Qashem Miah

Excellent service from Qashem Miah who sorted out the key on our XC 60. Qashem is very polite, friendly and eager to help. Without doubt we will buy our next Volvo from Quashem who will hopefully always be our point of contact as he is simply brilliant. Many thanks

21. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The manager lady was so rude and sold…

The manager lady was so rude and sold me a car made me drive with no insurance no after care cars has minor problems but they say can't book it in till next year so disappointing never had this problem with Birmingham Volvo stay a way not professional at all would give it 0 stars if I can I don't want this car any more send a letter head to Volvo Head office

16. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great job Sam

I have just traded in my XC40 for a new XC60 and the whole sales process was very professionally conducted by Sam. No fuss, just a straightforward deal that satisfied both parties….I hope, and the handover day was equally as proficient. Great job and thank you Sam.

10. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

No courtesy

Everything ok until they got my money and I left in my new car. Next day I found out the Volvo insurance they said was in place, actually wasn’t. I had driven my new car home without insurance. There was no apology and the courtesy phone call, to see how things are, has never come 3 months later.

26. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good all round experience.

Paul Rigby has always given us excellent service.
We have used this dealership for the last 3 years and have always received good service.
Friendly and very attentive staff, make for a good all round experience.

18. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dreadful place

Dreadful place, managers never called back when they said they would, then had the bare faced cheek and afrantry to shout and dictate to me down the telephone. When i'm spending 75k on a new vehicle is a phone call back to much to ask? clearly when they have your money they don't care, Moral Hamedian from sales is just down right rude and quite possibly the most vulgar human being I have had to deal with.
Cancelled my order & bought elsewhere!
Avoid at all costs!!!

29. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I found Sam Read to be very personable.

I found Sam Read, my appointed sales person, to be very personable and easy to do business with. He found me a car to suit my needs and explained the finer points of the finance package chosen in detail. On my pick up day Sam helped me with taxation and drive away insurance, for which I was grateful.

1. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, have used this dealership for two Volvos over the last ten years. Always received good service. Even when we were 250 miles away in Cornwall had a slight problem, dealership in Truro no help whatsoever. Called the Stourbridge garage and was given advice and advised to take the car in as soon as we returned home. Thanks to Katy and all the team.

30. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Just purchased another Volvo !

Just purchased another Volvo !
Sam and Adam were so helpful and understanding .Adam was really patient and knowledgable when showing me how every thing worked on the car. Sam was very efficient,making the whole purchasing process straightforward .The ladies on the desks were lovely and friendly too,I was offered refreshments every time I went into the showroom .
I have no hesitation in recommending everyone I met at Paul Rigby Volvo in Stourbridge !

22. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Superb car dealership

I recently bought a 1 year old Volvo XC40 from Paul Rigby. I live in Somerset so all initial contact was by telephone with Mohammed Miah. He was excellent and a pleasure to deal with. After my first contact he very promptly sent me a personal video of the car with his comments about its features and condition. There followed a number of other calls and emails and throughout the whole process he was friendly, helpful and professional.
We met when we collected the car and there have been one or two follow up calls when he answered a few queries I had.
I would highly recommend Paul Rigby and Mohammed Miah and I am delighted with the car.

15. juli 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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