When I called to get additional information the rep was incapable of answering very basic questions (her English was very limited too). She promised to e-mail me responses and never did. I called a co... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... Vis mer
Selskapet har svart
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Vis mer
Patio Living always has the Quality outdoor products we can rely on. All of our outdoor furniture, fire pit and now the umbrella stand has come from Patio Living. We won’t shop elsewhere
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Kontaktopplysninger
North Michigan Avenue 980, 60611, Chicago, USA
- patioliving.com
4,4
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Both Shayla and Kelly were very helpful…
Both Shayla and Kelly were very helpful and professional.
2. juni 2026
Poor business practice
I spent over $2000. with my transaction online, but somehow the 10% discount I'd gotten via email did not make the exchange. I called to have that rectified and was told that is not possible. I asked for a manager to speak with. In being transferred, she offered 5% instead, which I didn't understand, but OK, maybe I was at fault? She said she would credit me...but never did! Poor business practice!
29. mai 2026
Svar fra PatioLiving
Dear Susan,
Thank you so much for taking the time to share your experience with us—we truly appreciate your feedback, and I’m very sorry for any frustration this may have caused. While we always aim to offer promotions when we can, some brands are not eligible to participate in discounts due to manufacturer restrictions. This is noted on our website banner (“*Some brands excluded”) and within our Terms & Conditions under “Brand Promotion Code Exclusions.” Terms of Use | PatioLiving
That said, we truly value you as our customer. As a courtesy, I’ve applied a 10% discount to your order. If there’s anything else we can assist with, please don’t hesitate to reach out through our Contact Us page or give us a call at 888-761-4777, Monday through Friday, 9:00 AM – 5:00 PM CST. We’re always happy to help.
Website made it easy for me to find…
Website made it easy for me to find what I needed and place the order.
1. juni 2026
I wish I could have purchased my order…
I wish I could have purchased my order through Kelly who helped me but yesterday was the last day for the Memorial Day sale. We decided to go with two Woodard Briarwood spring barrel chairs with cushions. We'll purchase more chairs and a table next year.
1. juni 2026
Awesome High Quality Patio Furniture
They were very quick in getting my quote back to me! I have purchased from PatioLiving before and the product quality is the best i have seen!
30. mai 2026
Easy sale process and the discount was…
Easy sale process and the discount was much appreciated as well as free shipping
30. mai 2026
SUPERB CUSTOMER SERVICE
I have had a few conversations with Christine. She is an asset to your company because she went out of her way to help me with my orders. She has a wonderful and great personality.
It is a pleasure dealing with Christine. She could give lessons in teaching what it means to do excellent customer service
29. mai 2026
Anmeldelse skrevet uten oppfordring
Large selection
Only place I could find what I wanted also company rep. Kimberly was very helpful.
28. mai 2026
GREAT selection of furniture and equally great customer service
I had a question about assembly of wrought iron patio furniture and received an answer from a real person in a chat (no talking to bots!! thankfully). Chairs don't have to be assembled and only table top needs to be attached to base. Quite the customer service that is so lacking from other online retailers. Very pleased with today's experience. Looking forward to the delivery!
27. mai 2026
IThank you, Kelly!
I've had issues regarding placing this order. I have caused some by using multiple email addresses, but Kelly pulled it all together for me. Thanks so much! I'm looking forward to my new cushions!
27. mai 2026
Kelly was very good to work with
27. mai 2026
Good selection and sales!
25. mai 2026
Kelly the salesperson I talked with was…
Kelly the salesperson I talked with was very helpful. Negative was being on hold for 25 minutes.
26. mai 2026
Your website has misleading statements…
Your website has misleading statements and pricing. Several items I looked at were listed as a price for one but the item is sold as two only. Thus the real price is double.
Also, your filter does not return the search based on the filtered selection.
26. mai 2026
Svar fra PatioLiving
Dear PD,
Thank you for your feedback. We’re sorry for any confusion you experienced while shopping on our website. The items referenced are sold as case packs, and we do include a “CASE PACK” designation along with the per-item pricing on the product page. That said, we understand how the pricing display could still be interpreted differently, and we appreciate you bringing this to our attention.
We also appreciate your comments regarding the filter functionality and will be sharing this feedback with our team for review. If you have any other questions, we are more than happy to assist. You can reach us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-761-4777
amazing help on the phone
26. mai 2026
Patio Living took into consideration my…
Patio Living took into consideration my loyalty and offer me a competitive price
24. mai 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.