When I called to get additional information the rep was incapable of answering very basic questions (her English was very limited too). She promised to e-mail me responses and never did. I called a co... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was given a 10% discount code when I provided my email and when I tried to use the code the message stated it wasn't valid for my purchase. Update: after reading my review, I was given the 10% dis... Vis mer
Selskapet har svart
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through, QUITE THE OPPOSITE this time. Excellent product knowledge, Li... Vis mer
Patio Living always has the Quality outdoor products we can rely on. All of our outdoor furniture, fire pit and now the umbrella stand has come from Patio Living. We won’t shop elsewhere
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Shop a wide selection of only the best luxury outdoor furniture brands at PatioLiving. Enjoy quality outdoor furniture and friendly customer support today.
Kontaktopplysninger
North Michigan Avenue 980, 60611, Chicago, USA
- patioliving.com
4,4
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Website was easy to navigate
Website was easy to navigate, quickly found the color wanted, and ordering was a breeze!
7. juni 2026
A good argument against AI is sharp, well trained sales service. Here is why
usually the staff who get stuck working sundays are the new hires,low seniority. And sometimes, with a little attitude showing through,
QUITE THE OPPOSITE this time. Excellent product knowledge, Listened closely to the requirements, understood them clearly. Frank about the pros and cons of fabrics, and balanced that against delivery constraints. There is little for a merchant to gain by having a very broad array of choices unless the staff is high enough to navigate.
Otherwise,the internet trade default to amazon or COSTCO. (Which would have been a couple of hundred cheaper fit not as well .
7. juni 2026
Very Helpful Customer Service
I just found this website and I had a few questions. I was connected to a live person in the chat not a bot. Tony was very helpful and knowledgeable. I will be ordering from Patio Living in the near future.
7. juni 2026
Anmeldelse skrevet uten oppfordring
I signed up for 10% discount and to…
I signed up for 10% discount and to receive emails but the discount would not apply until after I purchased umbrella. Please apply
7. juni 2026
Svar fra PatioLiving
Dear Erika,
Thank you so much for taking the time to share your experience with us—we truly appreciate your feedback, and I’m very sorry for any frustration this may have caused. While we always aim to offer promotions when we can, some brands are not eligible to participate in discounts due to manufacturer restrictions. This is noted on our website banner (“*Some brands excluded”) and within our Terms & Conditions under “Brand Promotion Code Exclusions.” Terms of Use | PatioLiving
That said, we truly value you as our customer. As a courtesy, I’ve applied a 10% discount to your order. If there’s anything else we can assist with, please don’t hesitate to reach out through our Contact Us page or give us a call at 888-761-4777, Monday through Friday, 9:00 AM – 5:00 PM CST. We’re always happy to help.
You doubled my order
You doubled my order. Please correct and confirm immediately before I cancel entire order with cc company! I only want 3 umbrellas, not 6.
7. juni 2026
Svar fra PatioLiving
Dear Sally,
Thank you for bringing this to our attention, and we apologize for any concern this may have caused.
We have reviewed your order and can confirm that it has been corrected to reflect 3 umbrellas only. To provide additional confirmation, we’ve also sent an email regarding this update, so please keep an eye on your inbox.
We appreciate your patience and the opportunity to address this for you. If you have any questions or need further assistance, please don’t hesitate to reach out to us via Contact Us or call us toll free Monday-Friday 9am-5pm CST at 888-761-4777.
Great Selection-
7. juni 2026
Ordered covers
I misunderstood what products are eligible for discounts & did not read the banner on their website. Regardless of my mistake Patioliving got me squared away. Thanks to their CS crew for helping me out.
5. juni 2026
Svar fra PatioLiving
Dear Kyle,
Thank you so much for taking the time to share your experience with us—we truly appreciate your feedback, and I’m very sorry for any frustration this may have caused. While we always aim to offer promotions when we can, some brands are not eligible to participate in discounts due to manufacturer restrictions. This is noted on our website banner (“*Some brands excluded”) and within our Terms & Conditions under “Brand Promotion Code Exclusions.” Terms of Use | PatioLiving
That said, we truly value you as our customer. As a courtesy, I’ve applied a 10% discount to your order. If there’s anything else we can assist with, please don’t hesitate to reach out through our Contact Us page or give us a call at 888-761-4777, Monday through Friday, 9:00 AM – 5:00 PM CST. We’re always happy to help.
Excellent customer support
5. juni 2026
Great selection
Great selection, elegant traditional furniture and my table is even made in USA!
5. juni 2026
I ordered a painting on 4/24
I ordered a painting on 4/24. It said it would ship in 2-3 weeks. It’s 6/5 and it still hasn’t shipped let alone arrived. More recently there was an update that gave an estimated shipping date of 5/22. After that date came and went, another “update” suggested the painting would ship on 5/29. I reach out to try to get an update every other day and I get a response that they are “closely monitoring” the situation and will alert me asap when it ships. What does “closely monitoring” mean if I never receive the item I paid $600 for….
24. april 2026
Svar fra PatioLiving
Dear Simone,
I am sorry for the frustration you have experienced with your order. This is not the experience we want for any of our customers, and I appreciate the opportunity to provide additional information regarding the status of your purchase.
On April 24, 2026, you placed an order for the Daleno A Summer to Gather Wall Art. Per our terms and condtions, At the time of purchase, the estimated ship date provided by the manufacturer was approximately 2–3 weeks. As outlined in our Shipping Policy, estimated shipping timeframes are provided based on the information available from the manufacturer at the time the order is placed and are subject to change based on product availability and production schedules. Shipping Policy | PatioLiving
To proactively monitor your order, we reached out to the manufacturer on May 22, 2026, for an updated status. After receiving a response, we promptly emailed you with the latest information provided by the manufacturer, advising that the estimated ship date had been updated to the week of June 1, 2026. We also noted that this estimate remained subject to change and that the item could potentially ship sooner.
We understand how disappointing delays can be, especially when you are looking forward to receiving your order. Please know that we are actively working on your behalf and have once again reached out to our direct contact at the manufacturer for the most current update. As soon as we receive additional information, we will be sure to share it with you.
In the meantime, if you have any questions or would like assistance exploring alternative options, our team is happy to help. You may contact us through our Contact Us page or call us toll-free Monday through Friday, 9:00 AM–5:00 PM CDT, at 888-761-4777.
We sincerely appreciate your patience and the opportunity to assist you.
Great follow up!
4. juni 2026
Everything was easy to navigate online
Everything was easy to navigate online. Shipping offered seems great and great selection of different items
3. juni 2026
Great Customer Service
Was having trouble placing an order online. Called customer service, they bent over backwards to help me! Thank you!
3. juni 2026
Customer Service Review
Individual on the phone was knowledgeable, confident but down to earth. Easy to communicate with. Pleasant experience and the follow up with the quote was very timely. I thus ordered it right away!
2. juni 2026
The web-site functionality was poor
The web-site functionality was poor or there were issues that needed to be fixed, e.g., I never received a code to set-up an account (re-tried multiple times), didn't receive a receipt of my order (ended up copying the confirmation off of the web-page).
2. juni 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.