Friendly, cheerful, and so helpful! The whole interaction went better than expected. She clearly communicated with me, and followed up with me later in an email like she said she would. Excellent serv... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I used PatientFi for financing, and my experience was disappointing. They do not send any clear email notifications about when interest charges will begin. Instead, the interest is applied quietly w... Vis mer
Selskapet har svart
Today about 3pm I learned that my procedure scheduled for the next morning has additional costs and payment needs to be arranged before the procedure. I called PatientFi, spoke with Eder and after a f... Vis mer
Justin was SUCH a pleasure to speak with. He was extremely helpful, informative, professional, and very easy to understand. His goal was to get all my concerns addressed in the easiest possible manor... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want. With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
Kontaktopplysninger
PO Box 50903, 92618, Irvine, USA
- (866) 734-5979
- hello@patientfi.com
- patientfi.com
4,4
Enestående
275 anmeldelser
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Caring
Very sweet, caring. She was able to get the answers that I needed quick! She is a huge asset to your company! She followed up with me the next day just to make sure I didn’t have any questions or concerns! Great job!
20. mai 2025
Anmeldelse skrevet uten oppfordring
Satisfied customer
Clarissa was not only professional and accommodating, but gracious! She went over and above to ensure that I chose the plan that was best for me!
19. mai 2025
Anmeldelse skrevet uten oppfordring
I got the information I needed
I got the information I needed. It is clear and to the point.
20. mai 2025
Anmeldelse skrevet uten oppfordring
Really helpful
Really helpful, did not hesitate to get my questions answered. Am glad I chose patient Fi.
19. mai 2025
Anmeldelse skrevet uten oppfordring
PatientFi is an absolute joke
PatientFi is an absolute joke! They are very inconsiderate. DO NOT FALL FOR THIS PLACE.
16. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra PatientFi
Hello Afton,
We understand the situation and truly regret any frustration this may have caused. Please note that your principal payoff payment was received after the promotional period had concluded. While the promotional period dates were included in both your contract and monthly billing statements, we recognize that a reminder could have been helpful and are actively reviewing how we can better support borrowers with timely notifications in the future.
Thank you for sharing your feedback. We truly understand how frustrating this experience must have been and we’re sorry for any inconvenience it may have caused.
-PatientFi Team
Good customer service
Justin was thorough, quick and responsive.
14. mai 2025
Anmeldelse skrevet uten oppfordring
Excellent customer service!
13. mai 2025
Anmeldelse skrevet uten oppfordring
Clarissa was extremely helpful &…
Clarissa was extremely helpful & thorough in answering my questions, ensuring that every concern was covered before disconnecting the call.
12. mai 2025
Anmeldelse skrevet uten oppfordring
He was able to answer all my questions…
He was able to answer all my questions and didn’t take long!! Amazing chat information and problem solving!
12. mai 2025
Anmeldelse skrevet uten oppfordring
Justin was so helpful and kind!
Justin was so helpful and kind!
8. mai 2025
Anmeldelse skrevet uten oppfordring
It was good
It was good, clarrisa helped me with my issues
1. mai 2025
Anmeldelse skrevet uten oppfordring
Log in troubles
Was having an issue with a user account not working, Justin got us back up and running in no time.
30. april 2025
Anmeldelse skrevet uten oppfordring
great customer service from Justin
Justin was great, very polite and he answered all my questions
30. april 2025
Anmeldelse skrevet uten oppfordring
DO NOT USE!
Tell your doctor/dentist to find a different source for financing. This company will rip you off after the "promotional period"!
21. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra PatientFi
Hi Janine,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how frustrating and disappointing it can be to face unexpected charges after a promotional period ends.
We strive to be as transparent as possible with the terms of our financing, including clearly stating the promotional period details in the contract and billing statements. While we do our best to help customers stay informed, we understand that life gets busy and it's easy to miss a payment or deadline.
That said, your concerns are completely valid, and we genuinely appreciate you bringing this to our attention. Feedback like yours helps us identify areas where we and our partners can do better, whether through clearer reminders or improved communication about key dates.
Thank you again for reaching out. If there's anything further we can clarify or assist with, please don't hesitate to let us know.
- Best
PatientFi Team
Great customer service!
28. april 2025
Anmeldelse skrevet uten oppfordring
The service and assistance was great
The service and assistance was great. Justin was efficient and friendly.
28. april 2025
Anmeldelse skrevet uten oppfordring
She is so cute and helpfyl
24. april 2025
Anmeldelse skrevet uten oppfordring
Wonderful!
Clarissa was very polite and super helpful!
22. april 2025
Anmeldelse skrevet uten oppfordring
Great customer service!
Clarissa was very helpful and sounds very kind. I appreciate the swift help and great tips to access my account.
18. april 2025
Anmeldelse skrevet uten oppfordring
Very nice conversation helped me…
Very nice conversation helped me understand the whole process I appreciate his help
18. april 2025
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.