Passaggio Cravatte HOMEmade italian ties Anmeldelser 

373
TrustScore 3.5 av 5

3,4

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Leider habe ich seit meiner Bestellung im März nur den Hinweis erhalten, dass es etwas Zeit in Anspruch nehmen wird, meine Krawatte zu fertigen. Seit dem erhielt ich keine Informationen mehr, wir habe... Vis mer

Vurdert til 5 av 5 stjerner

ich habe gestern erstmalig 2 Krawatten bekommen. Beide wunderschön. Leider sind alle Krawatten die bestellbar sind genauso schön. Man könnte alle bestellen. Sicher werde ich das bald wieder tun.... Vis mer

Vurdert til 1 av 5 stjerner

Ich habe nacheinander zwei Krawatten bestellt, eine im Dezember 2024, eine im Januar 2025. Nachdem sie aber nach Monaten noch immer geliefert wurden, stornierte ich die Bestellungen. Das wurde ignorie... Vis mer

Vurdert til 5 av 5 stjerner

Firstly, as I see there have been a few reviews that have been less than generous, let me address those who want a mass produced product dispatched immediately; as Passaggio Cravatte’s site makes... Vis mer

Informasjon om virksomheten

  1. Klesleverandør

Skrevet av virksomheten

We are a small Italian family tailor shop that makes bespoke ties, scarves and pocket-squares, where everything is handmade by me and my wife Marta in our tailor's house near Milan; just think that in each of our ancient 7 folds there are almost two meters of hem all handmade. And all the fabrics you see in our shop are vintage, so still hand-printed between 1970 and 1990. And we can only produce a few pieces a day. Also on our online shop you can choose the measurements you want of length and width, in cm or in inches, of your tie, and whether to have your initials embroidered, again on the back of the tie. Thanks, Gianni


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

373 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,4

Alle anmeldelser

(373)

34 anmeldelser i de siste 12 månedene

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Vurdert til 4 av 5 stjerner

Quality is excellent

Quality of their handmade is excellent and the fabrics they use are really good, beautiful and unique.

They give the width in 0.5cm intervals. I ordered 9cm width but the tie is 8,5cm. And the length is 1cm short of what I ordered. This have happened before also with them. Considering how important the width and the length are for ties, I'm amazed that they don't pay attention to the measurements the client has ordered.
This is the reason I give 4 of 5 starts.

13. september 2023
Vurdert til 1 av 5 stjerner

I still have not received my order

I still have not received my order! Getting very nervous

15. september 2023
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Svar fra Passaggio Cravatte HOMEmade italian ties

Hi Burnet,

thank you for your review. It surprises me for these reasons:

1) as of Nov. 5, I had sent you an email with photos of your almost-ready ties. I do this to keep customers informed. I if I were a customer would be happy.

2) to that email of mine you never answered me.

3) as of Nov. 9 you are still writing to me asking about your order

4) I reply to you on November 10

5) you don't respond to my Nov. 10 email

6) tonight you write me this review

Conclusion: it seems to me that I have always responded to you, even showing you the status. I hope you appreciated it.

Finally your order will be shipped, along with many others, tomorrow or the day after tomorrow, because it is ready. And after shipping, our custom is to send your shipping number; and so we will!

And I hope when you receive the ties you will be happy in changing this review; thank you for everything,

Gianni

Vurdert til 5 av 5 stjerner

Beautiful Ties!

Beautiful Ties!! I love the material and workmanship. Belissime. I will definitely shop with Gianni again.

4. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Vintage Paisley tie

I ordered a vintage Paisley tie and it is just wonderful. The construction is so light and the colours are so beautiful. Very happy with my purchase.

11. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ordered a necktie from Gianni at…

I ordered a necktie from Gianni at Passaggio Cravatte and it arrived this morning. I can honestly it is the most beautiful tie I have ever seen. A sumptuous material and exquisite hand stitching!

It took a few weeks to arrive. Everything is hand made to order, but all emails were answered clearly and promptly. If you want something unique and beautiful to compliment a suit, I could recommend them enough.

31. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding and unique ties

Today I received my two amazing Passaggio Cravate ties; they are simply fabulous, perfectly tailored to my instructions. They looked even much naicer than in the website.
Big thanks to Gianni and Camila for their professionalism and foe the excellent service and quality of products they offer!
Will repeat for sure!

30. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Never received the tie after 2 months.

Never received the tie after 2 months.
Several contacts with Gianni and his staff but very poor assistance, with late or no reply at all to my requests to have an update about the shipping.
Apparently the shipping failed the delivery, it was returned and after two weeks it has not been resent yet.
I live in Milano, 50 km from Pavia, where the company operates: it is maybe easier if I popped in at Gianni's atelier and collect the tie myself.
I cannot express any opinion on the quality of the product, which is still a mystery to me at the moment.

UPDATE:
After my first review the communication with Gianni improved significantly
I finally recived the tie. It matches the quality and the manifacture claimed in the website.
Overall, the purchase experience is fair enough.

30. oktober 2023
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Svar fra Passaggio Cravatte HOMEmade italian ties

Dear Antonio,

I am sorry to read your review. Your shipment had been sent as of October 10 by Italian mail. Your code on www.poste.it, is 200651841091 ; then the package came back to me in tailoring, but less than two weeks ago, as you claim. I don't know what happened; but sometimes problems happen; but it is not up to me. And as I had emailed you your package I got it back to you; you will get your tracking number tomorrow.

To say that I don't respond to everything is not correct, though. Sure, maybe I don't answer instantly; that happens for a simple reason: either I answer right away or I work to create the products; but that's not meanness; it's just that we're not a normal company; we're a small family tailor shop; so I read the e-mails in my spare time, because I take care of everything: from creating the products, to making the packages, to answering customers.

So don't worry that you'll get everything; I'm looking forward to it; and I hope there are no more problems with the delivery of this second package.

thank you and see you soon,

Gianni

Vurdert til 3 av 5 stjerner

The tie was smaller than what I ordered (9 cm)

The tie turned out to be smaller (8 cm) than what i ordered (9 cm). Aso, it takes quite a long time for the order to arrive but that’s not a big oroblem. The tie itself is beautuful though. I placed another order for 9 cm ties. I hope this time they will be the right size. Thank you

26. august 2023
Vurdert til 2 av 5 stjerner

I order a single tie on July 25 and…

I order a single tie on July 25 and payment processed on August 12th. I was told that it takes 30 days to hand make the item. The order was ready for pickup on September 22. (40 days) It somehow took until October 6 to be “ready for shipping “ (54 days total) Ready for pickup but it takes 14 days to be “Ready for Shipping”. 7 days later it finally shipped. (61 days total) I have gotten two requests to review this product which I STILL haven’t received. This is a frustrating process. If it takes 2 months to manufacture, and ship please tell me. It’s shouldn’t be so slow once the item is ready for shipping. How does it take almost a month to be shipped?
November 1 and it apparently hasn’t left Italy yet.

11. august 2023
Vurdert til 1 av 5 stjerner

I purchased numerous ties and more…

I purchased numerous ties and more specifically a pasley tie. I don't know the anatomy of a tie yet the small end has a stitch. The stitch was incorrectly completed and the tie gathers a said point. I am not one to complain but I was in Jamaica a couple of days ago and wore the tie and was disappointed. I can have my assistant return so the area can be restitched, if the forwarding info is sent to me. E. Allen Smith

12. august 2023
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Svar fra Passaggio Cravatte HOMEmade italian ties

Hi Allen, thank you for your review. Since I didn't receive any direct email from you, I'm asking here, even though it's not the correct place for me: can you send me pictures of what you call a problem/defect? Send it to info@passaggiocravatte.com

Because I personally check every tie before it starts; and if it has a defect, even a minor one, it won't start.

So I'm waiting for the email to see what you mean when you say it has a flaw. And if I made a defect I will redo the tie right away without any problem.

Thanks again and I hope to hear from you soon by email and not here.

Thank you,

Gianni

Vurdert til 5 av 5 stjerner

Good service on bespoke items

It's important to recognise that you are purchasing a handmade bespoke item, and this may mean that the delivery time is longer than expected. The items were shipped FedEx and arrived very quickly; packaging was sufficient. Emails were answered about the status of the order, usually with around a 48-hour turnaround.

5. august 2023
Vurdert til 5 av 5 stjerner

Unlined Tie is my new favorite keyword.

I don't remember exactly how I got to know Passagio Cravatte, but the choice of fabric as well as the level of details compelled me to make a sudden (and exploratory) purchase to which I found out how much I enjoy an unlined tie now. Absolutely stunning from looks, cut, feel. I can see many more purchases to come in the future.

Note: While I'm not one to fuss over the delivery time, I do think it's fair to point out that since Passaggio Cravatte is a small business with a goal to beautify your neck and not the virtual wallet, there's isn't a rush to achieve minimum delivery time, which can be an off-putting point for some. However, I'd encourage others to be patience, since that's the origin of things in general.

21. september 2023
Anmeldelse skrevet uten oppfordring

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