Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up g... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Pro... Vis mer
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PartsVu always has the correct match! They follow through on prompt delivery However! When I requested two day delivery (FedEx) the service from FedEx was slower than (2) days! Received the par... Vis mer
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Great experience purchasing from Parts Vu. OEM spec products and extremely fast shipping. Packaging was professionally made to assure damage free delivery and precisely as ordered. They are my go to o... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
PartsVu is super convenient on line parts megawarehouse built on the principles of knowledge selection and value.
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Airport Pulling Road North 829, 34104, Naples, USA
- partsvu.com
4,3
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Har svart på 90 % av de negative anmeldelsene sine
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It took 13 days to get my parts
It took 13 days to get my parts. They were listed as ‘in stock” but then I got an email saying they had to be shipped from their warehouse. There was no tracking number on the order until it arrived. Some of the parts were not even what I ordered and trying to make a return is a nightmare. No one ever picks up the phone and they are closed on the weekends. What a joke. Buy somewhere else.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Hello,
Thank you for your feedback. I’m very sorry to hear about your experience—this is certainly not what we want for our customers.
I completely understand how frustrating it must have been to wait that long, receive incorrect items, and then have difficulty getting assistance. That’s not acceptable, and I truly apologize for the inconvenience this has caused.
I would really like the opportunity to look into this further and make things right. If you could please provide your order number (or the name/email on the order), I can review exactly what happened with the fulfillment, shipping, and item discrepancy so we can get this resolved for you as quickly as possible.
Regarding the tracking, once a package leaves our facility, the timing and visibility of tracking updates are controlled by the carrier. While tracking is generated on our end, delays in updates or scans are unfortunately outside of our control. That said, I understand how important that visibility is and we can certainly review what happened in your case.
We can also prioritize your return and ensure you receive either the correct items or a full refund—whichever you prefer.
We truly appreciate you bringing this to our attention and hope to have the chance to turn this experience around for you.
Kind regards,
Jessica Zapatero
Horrible customer service
Horrible customer service, have call 3x's about receiving a part that does not fit my engine, the girl argued that this is the part the manufacture specifies yet I had sent them pictures and serial number showing it does not fit my engine, they provided no assistance and had to purchase the correct part elsewheres. Will never purchase from them again!
8. august 2025
Anmeldelse skrevet uten oppfordring
Won’t accept returns
Ordered an ECU, part came in, size looked right, it was packed in a plastic bag that was largely white, also bubble wrapped. Opened it up and found the plug was the wrong one, they sent me an ecu for pre 2005. Called them and they informed me they won’t take it back due to it being opened. If that is your policy, package the items in clear packing materials. Scandalous company, stay far away!
3. juli 2025
Anmeldelse skrevet uten oppfordring
good website and very useful
14. august 2023
Anmeldelse skrevet uten oppfordring
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