Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up g... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Pro... Vis mer
Selskapet har svart
PartsVu always has the correct match! They follow through on prompt delivery However! When I requested two day delivery (FedEx) the service from FedEx was slower than (2) days! Received the par... Vis mer
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Great experience purchasing from Parts Vu. OEM spec products and extremely fast shipping. Packaging was professionally made to assure damage free delivery and precisely as ordered. They are my go to o... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
PartsVu is super convenient on line parts megawarehouse built on the principles of knowledge selection and value.
Kontaktopplysninger
Airport Pulling Road North 829, 34104, Naples, USA
- partsvu.com
4,3
Enestående
144 anmeldelser
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My box was not packed carefully
My box was not packed carefully. The gear oil leaked through the box and it left my snow melt mats on my front porch soaked with oil. I contacted the company and even sent pictures, but they have not taken any steps to make it right.
I received an email from PartsVu after I left this review. They offered a refund or replacement but asked me to confirm exactly what leaked. I did this and will update this review if they replace the gear oil.
The company quickly made this right. Although they blamed the USPS for the leaking gear oil, they did refund the purchase price and sent a new quart of lower unit oil to me at no charge. I appreciate how quickly this was resolved once it was escalated. I would do business with them again.
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for taking the time to update your review.
We’re sorry to hear about the initial issue with the damaged packaging and the inconvenience it caused. We also appreciate you working with our team to provide the additional details so we could properly address it.
We’re glad we were able to resolve this for you quickly with a replacement and refund, and that everything has now been made right. While carrier handling can sometimes result in damage during transit, we always want to ensure our customers are taken care of when issues like this occur.
We appreciate your patience and the opportunity to correct the situation, and we’re grateful for your continued support.
I love purchasing boat parts from Parts…
I love purchasing boat parts from Parts Vu. What an awesome experience. Easy ordering, parts delivered very quickly. I have been purchasing from Parts Vu for many years. Highly recommended.
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re thrilled to hear you’ve had such a great experience with PartsVu and that ordering has been easy with fast delivery. It means a lot to know you’ve been shopping with us for many years and continue to recommend us.
We truly appreciate your loyalty and look forward to continuing to serve you!
Best service out there
Easy, fast, and very quick shipping!
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear you found the service easy, fast, and that shipping was very quick—that’s exactly what we aim to deliver.
We truly appreciate your support and look forward to serving you again at PartsVu!
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear you were happy with our pricing and fast shipping—that’s exactly the experience we strive to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Always have what I need and they have…
Always have what I need and they have all the oem parts I need
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear we consistently have what you need and that our OEM parts selection meets your expectations. That’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again at PartsVu!
Return policy sucks
After giving serial# from the engine they rushed me my parts happy about that, opened the box and it was the rite prop wrong hub kit, my engine is a mercury figured serial# would said that but the hub kit box clearly says yamaha sho so I called mercury and got the part# and ordered the rite part, so trying to return something at partsvu is like pulling teeth and no one wants to help in that department, they where supposed to send an email with instructions and I was supposed to take pictures of what they sent wrong so they can make sure its still good for them to resale but still waiting on that email not sure how long thats takes, so an awesome place to buy stuff but you need to have the part# of what you want or it will probably be wrong and im not sure you can return what they sent wrong
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Hello,
Thank you for taking the time to share your experience, and we’re sorry for the frustration you’ve encountered with the return process.
We understand how disappointing it is to receive an incorrect item, especially when using serial number lookup to ensure compatibility. While our team works hard to match parts as accurately as possible, in some cases manufacturers have overlapping applications that can lead to mismatches between engine type and accessory kits, which is not the experience we want for our customers.
Regarding your return, our process does require photos of the item received so we can verify the issue and ensure it is properly documented for quality control and resale evaluation. A return authorization email with instructions is typically sent once the case is created, and we apologize if there has been a delay in that communication.
We also want to clarify that we absolutely do accept returns in accordance with our policy, and our team is here to assist in resolving issues like this. If you have not yet received the return instructions email, we encourage you to reach back out so we can resend it immediately and move the process forward for you.
We appreciate your feedback and the opportunity to improve, and we’re sorry again for the inconvenience this has caused.
One stop shop for all your needs
One stop shop for all your needs. Great business to deal with. The support provided on the web site is great and easy to use and also a good reference source. Always quick delivery.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear you consider PartsVu a one-stop shop and that you’ve had a great experience with our website support, resources, and quick delivery. That’s exactly what we aim to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Part wasn’t what I needed-Updated
Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up getting disconnected. I will be disputing this charge with my bank. Unless rectified I will not be ordering from them again and I do not recommend consumers order from this company.
Update: Even though the hold times were longer than necessary. Their customer service team did rectify and refund the invoice accordingly
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Hello,
Thank you for your feedback, and I’m sorry for the frustration you’ve experienced. I understand how concerning it is to be waiting on a refund and having difficulty reaching someone by phone—especially when you’re trying to get this resolved quickly.
I also want to clarify that we do offer several ways to reach us in addition to holding in the phone queue. You are always welcome to email us directly at partsvu@partsvu.com, which is often the fastest way to get an update on refunds and returns. Additionally, when calling in, you can press 0 to request a callback from an agent rather than waiting on hold, and you’re always able to leave a voicemail as well. During peak boating season, these options help us manage higher-than-normal call volume while still ensuring customers are assisted.
To properly look into your refund and provide an accurate update, I will need a bit more information such as your order number or the name and email used on the order. Once I have that, I can locate your return and give you a clear status update right away.
We appreciate your patience and the opportunity to get this resolved.
I needed a dealer only part and that's…
I needed a dealer only part and that's exactly what I got. Quick and easy ordering process and fast delivery.
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear you were able to get the dealer-only part you needed and that the ordering process and delivery were quick and easy. That’s exactly the experience we strive to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Great prices
Great prices, quick shipping and great expansive inventory. Can't beat them.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear you were able to get the dealer-only part you needed and that the ordering process and delivery were quick and easy. That’s exactly the experience we strive to provide.
We truly appreciate your support and look forward to serving you again at PartsVu!
Gret place to get a deal on what you need
Quick, easy to order, and fair priced.
Great that they run sales often on quantity deals servicing multiple engine set ups.
The points system is a bit odd. Aim a member, but keep getting e mails to join up to get my points after Inplace an order. Odd.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear you find ordering quick and easy, with fair pricing and good value—especially on multi-engine service deals. We also appreciate your note regarding the points system. If there’s any confusion or if you’re not seeing points applied as expected, we’d be happy to go over it with you and make sure everything is set up correctly on your account.
Please feel free to email us at partsvu@partsvu.com
, and include your order number and a phone number if you’d prefer a call back. Our team can walk you through how the points system works and verify your account details so you’re getting full credit moving forward.
We appreciate your support and look forward to helping you again at PartsVu!
Everytime I order i get the right stuff…
Everytime I order i get the right stuff in a fair time and its hard to beat yalls price anywhere else.
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear you consistently receive the right parts in a fair timeframe and that our pricing is hard to beat—that’s exactly what we strive for.
We truly appreciate your continued support and look forward to serving you again at PartsVu!
The right part at the right price.
The right part at the right price.
Fast delivery and they are there to help when you have a question.
5 stars, job well done.
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear you consistently get the right part at the right price, with fast delivery and helpful support when needed—that’s exactly the experience we aim to provide.
We truly appreciate your 5-star review and your support, and we look forward to serving you again at PartsVu!
The all around experience from website…
The all around experience from website to customer service help to being delivered.. I will truly be a long term customer.. nice job .. thanx..
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear you had a great all-around experience—from the website to customer service and delivery. It means a lot to know we’ve earned your long-term trust.
We truly appreciate your support and look forward to serving you again at PartsVu!
Excellent customer service i reach to…
Excellent customer service i reach to them couple times within hours i was answered even help me with issues and part numbers it felt’s like my personal mechanics i totally recommend parts vu…
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re thrilled to hear you had excellent customer service and that our team was able to respond quickly and help you with your questions and part numbers. It’s great to know you felt supported throughout the process—that’s exactly what we aim for.
We truly appreciate your recommendation and look forward to serving you again at PartsVu!
I bought a Mercury stow and go cover…
I bought a Mercury stow and go cover that I used 3 times and the zipper failed. I’ve sent numerous emails and I’m told I have to wait up to 90 days for Mercury to approve a warranty replacement. I also had to send in a serial # for my engine even though it has nothing to do with the cover is like replaced. I would think PartsVu would just send me a new cover since it was within 45 days, but here I wait. Tim
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Hi Tim,
Thank you for reaching out, and we’re sorry to hear about the issue with your Stow and Go cover after such limited use. We completely understand how frustrating a zipper failure can be.
That said, we do want to clarify the process, as this is a manufacturer warranty item. PartsVu is a retailer and does not manufacture Mercury products. Warranty claims are handled directly through Mercury/Brunswick, which is why they require specific product and engine information for verification, even when the accessory itself is not engine-specific.
In this case, once the claim was submitted, it was processed and approved by the manufacturer within just a few days, and the replacement was reshipped shortly thereafter. The replacement has already been delivered to you.
While we understand the expectation of an immediate replacement, warranty timelines are controlled by the manufacturer and not PartsVu. Once approval is granted, we ensure everything moves out as quickly as possible.
We’re sorry again for the inconvenience this caused and appreciate your patience while the warranty process was completed.
Svar fra PartsVu
Thank you for the great review!
We’re glad to hear you received quick service and quality parts. We truly appreciate your support and look forward to serving you again!
I've been making orders from here for…
I've been making orders from here for years! Everything I've ordered came in as the part that I was looking for, the description of the item is always right! The parts come to me very fast!
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for the great review!
We’re glad to hear you received quick service and quality parts. We truly appreciate your support and look forward to serving you again!
Have been using partsvu for years
Have been using partsvu for years. Always can rely on their promptness and competitive pricing. Customer service is the cherry on top.
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for the great review!
We truly appreciate your continued support over the years. It’s great to hear you can rely on our prompt service, competitive pricing, and customer support. We look forward to continuing to serve you!
Partsvu customer service is always…
Partsvu customer service is always helping me look up the parts so I don't have to myself. I trust that whoever i get is going to be knowledgeable and polite regardless of what I'm looking to order. 6 years now, I don't go anywhere else.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for the great review!
We’re glad to hear our customer service team has been helpful in getting you the right parts and making the process easier for you. It means a lot to know you’ve trusted us for the past 6 years, and we truly appreciate your continued support.
We look forward to serving you for many more years to come!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.