Part wasn’t what I needed. Shipped back for refund. Trying calling multiple times to see where my refund is. Their phone queue always says ten minutes and I’m on hold for over an hour and then up g... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Pro... Vis mer
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PartsVu always has the correct match! They follow through on prompt delivery However! When I requested two day delivery (FedEx) the service from FedEx was slower than (2) days! Received the par... Vis mer
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Great experience purchasing from Parts Vu. OEM spec products and extremely fast shipping. Packaging was professionally made to assure damage free delivery and precisely as ordered. They are my go to o... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
PartsVu is super convenient on line parts megawarehouse built on the principles of knowledge selection and value.
Kontaktopplysninger
Airport Pulling Road North 829, 34104, Naples, USA
- partsvu.com
4,3
Enestående
144 anmeldelser
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Your Peoples told me that the…
Your Peoples told me that the merchandise will be available in three days, then shipped to me inmediately. Still waiting. This is no good for business. I made compromise expecting this parts
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Hello,
Thank you for your feedback. We sincerely apologize for the frustration and inconvenience caused by the delay with your order.
We understand your concerns, especially after being advised the merchandise would be available within a few days and shipped immediately afterward. Unfortunately, there appears to have been some miscommunication regarding the estimated availability timeline, partly due to language barriers during the initial communication. We regret that the expectations set did not match the actual fulfillment process.
To help avoid any further confusion, we have since connected you directly with one of our Spanish-speaking team members to ensure clearer communication and better assistance moving forward.
We truly appreciate your patience and the opportunity to serve you, and we apologize again for the inconvenience this situation has caused.
Lowest prices and fast shipping on the…
Lowest prices and fast shipping on the parts I needed. Perfect!
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for the great review!
We’re happy to hear you found the lowest prices and received your parts quickly. Providing competitive pricing and fast shipping is always our goal, and we truly appreciate your support.
Thank you again for choosing PartsVu!
My shipping mistake
I was out of town and had order sent to ArBnb I was staying in. Did not realize the place had no mailbox, and USPS sent package back. I contacted PartVu and they resent package to my home address. Communication was easy and stress free.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for sharing your experience!
We’re glad we were able to help get the package rerouted to your home address and make the process as easy and stress free as possible. We understand shipping situations like this can happen, especially while traveling, and we’re happy our team could assist quickly.
Thank you again for choosing PartsVu, and we appreciate your support!
My Go-To source for all Yamaha and Merc Parts
PartsVu continues to provide easy access to the parts I need, their schematics are priceless. Click and order at a very competitive price and typically my orders are large enough for free shipping! Parts arrive quickly and safely. Great source!
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for the fantastic review!
We’re glad to hear PartsVu continues to be your go-to source for Yamaha and Mercury parts. It’s great to know the schematics have been helpful and that you’ve had a smooth experience with pricing, ordering, and fast, reliable delivery.
We truly appreciate your continued support and look forward to serving you again!
PartsVu is my trusted source for all of…
PartsVu is my trusted source for all of my boat parts. I find their service people very helpful and often call with my engine model number to make sure I am getting the right maintenance equipment for my engine. I never got a wrong part yet.
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for the fantastic review!
We’re glad to hear PartsVu continues to be your go-to source for Yamaha and Mercury parts. It’s great to know the schematics have been helpful and that you’ve had a smooth experience with pricing, ordering, and fast, reliable delivery.
We truly appreciate your continued support and look forward to serving you again!
Available parts and prices are good but way too many emails and lack of discount
Available parts and prices are good. I do not like the constant barrage of emails when I put something in my cart. I had sent a message for the "discount" I was promised and it took 4 days for a reply. By the time I got a reply, I had received 8 or 9 messages about my order and cart. AFTER it shipped, I got a coupon code for $25 off, and the "discount" I got was only $15. If you want 5 stars, stop with the over filling of my email, and offer the $25 from the beginning or don't offer it at all. Ticks customers off to get a better deal after they bought what they needed.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Hello,
Thank you for taking the time to share your feedback—we appreciate you being honest about your experience.
Regarding the email timing and coupon offers, our promotional emails and discount codes are sent on a scheduled marketing cycle and are not triggered specifically after an order is placed. Because of this timing, it’s possible for customers to receive a promotion after their purchase has already been completed.
The email notifications you received related to your cart and order activity are part of our marketing communications, which customers opt into during checkout or account creation. Each email includes an unsubscribe link at the bottom if you’d prefer to reduce or stop those messages, and our support team can also assist directly with adjusting your communication preferences if needed.
As for the $25 offer you mentioned, those are typically tied to specific promotional thresholds (for example, orders over $250) and are part of broader sales campaigns rather than individualized coupons. This can sometimes differ from one-time discount adjustments made by support.
We understand how this timing and volume of communication can be frustrating, and we appreciate your feedback as it helps us improve the customer experience.
Thank you again for your input and for shopping with PartsVu.
Never received my order
I place an order a month ago.
I never received the order. I called and spoke with a customer service rep two weeks ago and she apologized and said they would send a new order out. Two weeks later and I still haven’t received.
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for reaching out, and we do apologize for the frustration regarding your order.
After reviewing the information associated with your account, the orders we are seeing from March and April both show as delivered/received. We do also see one order that experienced a delay while in transit with the carrier. Unfortunately, once a package leaves our facility, the shipping carrier does control the delivery timeline and transit process.
At this time, we would ask that you please double check the order information and tracking details associated with the specific order you are referencing, as we want to make sure we are reviewing the correct shipment. If you can provide the order number in question, we would be happy to take another look for you.
My go to place for annual PM parts and supplies.
I can usually find the parts I am looking for. Quick shipping and decent prices. The maintenance kits are convenient and priced right. The only down side is when items need to be back ordered or from the factory, it doesn't always show as out of stock. My go to place for annual PM parts and supplies.
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for taking the time to share your feedback—we really appreciate it.
We’re glad to hear you’ve had good success finding the parts you need, along with quick shipping, fair pricing, and convenient maintenance kits. It’s great to know we continue to be your go-to source for annual PM parts and supplies.
We also appreciate your note regarding backorders and factory-direct items. You’re absolutely right that availability isn’t always reflected in real time for items fulfilled directly from manufacturers. We understand how that can be frustrating, and your feedback is helpful as we continue working to improve inventory visibility and communication around lead times.
Thank you again for your continued support and for choosing PartsVu.
Buenos precios, pésimo envío
La página tiene precios atractivos en comparación con los precios en México. El proceso de compra es sencillo y claro. Sin embargo, su principal problema está en los envíos, pasaron días desde la fecha de compra y ni siquiera había generado la etiqueta, tuve que enviar un correo electrónico para pedirles envien mi pedido. La paquetería UPS tuvo la ocurrencia de clasificar mal mi pedido y al parecer lo iban a enviar a otro destino, lo cual atrasó el tiempo de entrega.
En el teléfono de la página difícilmente te contestan, la única vía parece ser el e-mail.
Tal vez el servicio sea bueno dentro de USA, pero en envíos internacionales en definitiva no, además que no respetan los envíos gratuitos que indican en su página.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Hola:
Gracias por tomarse el tiempo de compartir sus comentarios; lamentamos la frustración que experimentó con su pedido.
Nos gustaría aclarar algunos puntos con respecto al envío internacional y los precios. Los precios en nuestro sitio web pueden variar entre los pedidos realizados desde los EE. UU. y los pedidos internacionales debido a diversos factores, tales como las tarifas de la empresa de transporte, los aranceles aduaneros, los requisitos de importación y exportación, y la documentación adicional necesaria para facilitar los envíos transfronterizos. Estos factores repercuten directamente en el costo logístico total y en los requisitos de procesamiento de las entregas internacionales.
En cuanto a las promociones de envío gratuito, estas se aplican únicamente a los 48 estados contiguos de los Estados Unidos y no incluyen a Alaska, Hawái, Puerto Rico ni a destinos internacionales. Estos términos se encuentran detallados en nuestro sitio web.
Una vez que el paquete se entrega a la empresa de transporte, este pasa a estar bajo su control, por lo que nosotros no podemos gestionar directamente las decisiones relativas a la ruta o al tránsito del envío. Si bien ocasionalmente pueden producirse retrasos o errores en la ruta durante el tránsito, UPS sigue siendo una de las empresas de transporte más fiables y eficientes disponibles, tanto para envíos nacionales como internacionales; es por ello que recurrimos a sus servicios para este tipo de pedidos.
Nuestro equipo de soporte está disponible por teléfono durante el horario comercial habitual (de 8:00 a. m. a 5:00 p. m., hora del este de los EE. UU.); asimismo, respondemos a los correos electrónicos con la mayor celeridad posible para brindar asistencia ante cualquier inquietud relacionada con los pedidos.
Entendemos que se hizo mención a la existencia de canales de comunicación adicionales de carácter informal; no obstante, gestionamos toda la atención al cliente a través de nuestros sistemas oficiales de teléfono y correo electrónico, con el fin de garantizar una documentación adecuada, la seguridad y la uniformidad en el servicio para todos nuestros clientes.
Agradecemos sus comentarios y la oportunidad de realizar estas aclaraciones; una vez más, lamentamos los inconvenientes ocasionados.
Easy ordering
Easy ordering, fair prices and great availability
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for the great review!
We’re glad to hear you had an easy ordering experience and found our pricing and availability to your satisfaction. We truly appreciate your support and look forward to serving you again!
I ordered via my phone and could not…
I ordered via my phone and could not see all of the in. For the first time in yrs I couldn't see exactly what the selection was and picked the wrong yr. Trying to exchange the fuel filter was beyond painful even though I have been a loyal customer for years.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback, and we sincerely apologize for the frustration you experienced during the exchange process. We truly do value your years of loyalty and continued business with us.
After reviewing your comments, it does appear the incorrect year was selected during the ordering process, which unfortunately led to the wrong fuel filter being purchased. With outboards, even a small year change can result in completely different parts and fitments, making accurate model information extremely important when placing an order.
While this was not an error on PartsVu’s end, we absolutely understand how easy it can be to miss details when ordering from a mobile device, especially on smaller screens. That is exactly why we have a dedicated customer service and parts support team available to assist customers with fitment and compatibility questions before purchase. Our goal is always to help customers avoid the inconvenience of returns, exchanges, and downtime whenever possible.
We are always more than happy to verify parts, review diagrams, and confirm fitment ahead of time to ensure customers receive exactly what they need. We appreciate your feedback and your long-time support, and we hope to continue assisting you in the future.
They gained my trust!
So far, two different marine supplier's from overseas, who boasted being much less expensive than marine supplier's here in the USA, coupled with immediate shipping, an a guarantee one week delivery.
Needless to say, total scams.
We have marine supply places all around this area. None could offer me the price quoted from PartsVu, based out of Florida.
I was hesitant at first, placing another $5k order with a company I wasn't familiar with.
I did anyway. I explained my concerns placing an order with them. They assured me, I would have the motor I ordered, within a week, delivered to my residence. They were polite, professional, and did what they promised.
Motor arrived within a week.
Boxes securely. No damage. Out of the box, onto my boat, ran like a charm.
They earned my trust.
Wayne Carbone
New Jersey State Police (ret.)
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Wayne,
Thank you for taking the time to share such a detailed review—we truly appreciate it.
We’re glad to hear we were able to earn your trust after your previous experiences and that everything arrived as expected and performed well once installed. Delivering reliable pricing, clear communication, and timely fulfillment is exactly what we aim for, especially on larger purchases like yours.
We also appreciate your kind words about our team’s professionalism during the ordering process. We know placing a first order of that size with a new supplier can be a big decision, and we’re grateful you gave us the opportunity.
Thank you again for your support and for choosing PartsVu. We look forward to serving you in the future.
Got merchandise timely fashion and…
Got merchandise timely fashion and didn’t fit so sent back for refund. But my refund says $0. As I changed my debit card because of fraud.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Hello,
Thank you for reaching out and we’re sorry for the concern regarding your refund.
On our end, the refund was processed successfully, and there are no issues showing in our system. In many cases, when a debit card is replaced due to fraud or reissued by the bank, the refund still posts to the original account through an ARN (Acquirer Reference Number), even if the physical card number has changed. This can sometimes make it appear as though the refund did not go through.
Please email me directly at **[jzapatero@partsvu.com](mailto:jzapatero@partsvu.com)**, and I will provide you with the ARN so you can share it with your bank for tracking.
We’re happy to help make sure this gets fully resolved for you.
Order not shipped
I ordered a small simple part on 4/20/26.
I’ve had a dozen spam marketing messages between then and now but the part doesn’t appear to have been shipped. Tracking says label was created and USPS is still awaiting the order from the shipper.
It’s been two weeks and I still don’t even know when my item will arrive.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Hello Bryan,
Thank you for reaching out, and I’m sorry for the frustration and delay with your order.
Due to our shipping volume, USPS and our carriers pick up orders from us in bulk—often by the pallet. Once these shipments arrive at the carrier facility, they are processed through automated conveyor systems rather than individually scanned at each step. Because of this, it can sometimes appear that a package hasn’t moved, or that tracking is stalled at “label created / awaiting item,” even while it is physically in transit. In some cases, initial scans are missed and then update all at once once the shipment is fully processed.
That said, I’ve checked your order and I’m not seeing any meaningful movement in the system. To avoid any further delay, I am going to reship your item.
If the original package does arrive after the replacement, please feel free to keep it or discard it—no need to return it.
We appreciate your patience and apologize again for the inconvenience.
They help me get the parts I need to…
They help me get the parts I need to run my business. Great service!
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for the great review!
We’re glad to hear we’re able to help you get the parts you need to keep your business running smoothly. We truly appreciate your support and look forward to continuing to serve you!
Just what my boat needed
My order got here quickly and was just what I needed. The price was reasonable. I’d order from this company again and highly recommend PartsVu!
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Joyce,
Thank you for the great review!
We’re glad to hear we’re able to help you get the parts you need to keep your business running smoothly. We truly appreciate your support and look forward to continuing to serve you!
The parts came within a few days
The parts came within a few days. The right parts at a fair price. I will use them again.
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Craig,
Thank you for the great review!
We’re glad to hear your parts arrived quickly, were the correct fit, and came at a fair price. We appreciate your support and look forward to helping you again in the future!
Ordering Yamaha Owners Manual
Called to inquire about ordering a paper copy of the owners manual for my Yamaha motor. Customer service rep explained the process to have Yamaha print one and send it would take a couple weeks. Process went smooth and received manual with no issue. Yamaha doesn't seem to provide paper copies of owners manual when purchasing new boat/motor so, having a paper copy on hand is nice to have for easy reference. Thanks for assisting me with obtaining one.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear our team was able to walk you through the process of obtaining a printed Yamaha owners manual and that everything went smoothly. It’s great to know you now have a hard copy on hand for easy reference—that can definitely be helpful when maintaining your motor.
We truly appreciate your support and look forward to assisting you again at PartsVu!
Pricing is great and fast shipping…
Pricing is great and fast shipping delivery keeps my charter fleet going without downtime
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Thank you for your feedback!
We’re glad to hear our pricing and fast shipping help keep your charter fleet running smoothly and minimize downtime—that’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again at PartsVu!
made it easy to find part with part…
made it easy to find part with part schematics
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra PartsVu
Scott,
Thank you for the great review!
We’re glad to hear the schematics made it easy to find the part you needed. We appreciate your support and look forward to helping you again!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.