We started using Paperform in 2021 to collect student enrollment details. Four years later, it’s become a core part of how we run Co.Lab. Every form on our website: applications, newsletter signups,... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The Best Customer Support Team Ever I've used Paperform for several years. The product provides endless custom solutions, which inevitably sometimes ends up with a complex form. When I reach out to... Vis mer
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Paperform is by far the best form builder I’ve used. It’s super intuitive, looks great, and offers way more flexibility than other forms. I love how easy it is to customize and automate everything — f... Vis mer
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Paperform is so easy and intuitive to work with. We've tried a few other form tools and frankly, Paperform is just FUN, too. We use it a lot (about one or two forms a week) and we usually get exactly... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Paperform is a modern online form builder designed for small and growing businesses that want their forms to run their business, not just collect data. Start on a generous free plan and use a familiar doc‑style editor to build anything from simple contact forms to full landing‑page‑style experiences—no code, no designer, and no clunky drag‑and‑drop required. Where some tools optimize for “quick and basic” and others focus on sheer feature breadth, Paperform is optimized for SMB workflows. Marketing, eCommerce, agency, education, healthcare and professional services teams use Paperform to power everyday forms: lead capture for campaigns and social ads, client onboarding and briefs, event registrations, bookings, internal requests, surveys, and feedback. In one place, you can: Build any form layout—single page, multi‑page or one‑question‑at‑a‑time—with rich text, images and video so forms look like part of your brand, not a bolted‑on widget. Take payments and subscriptions via Stripe, PayPal, Square and more, with live price calculations, discounts and currencies handled directly in the form. Handle bookings and eSignatures with built‑in scheduling fields and Papersign, turning submissions into contracts and signed documents in a few clicks. Automate workflows using conditional logic, on‑form calculations and Stepper, routing approvals, updating CRMs, pinging Slack and creating tasks automatically. Native AI accelerates everything without taking control away from you: generate full forms from a prompt, ask AI to write complex calculation rules and use AI Insights to summarize survey responses into clear, shareable reports. Forms plug into the tools you already use—like HubSpot, Google Sheets, Notion, Slack and thousands more—via native integrations, Stepper, webhooks and Zapier/Make. Under the hood, Paperform is built for business: trusted by over 500K teams worldwide, SOC 2 Type II & GDPR compliant, with SSO, roles and permissions, data residency controls and a dedicated Trust Center backed by fast, human support. Featuring thousands of designer form templates, the result is an “all‑rounder” form builder that lets SMBs design, automate and scale their most important workflows from one simple platform.
Kontaktopplysninger
Sydney, Tupper St, Enmore, NSW AU, Sydney, Australia
- dean@paperform.co
- paperform.co
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I recently had a charge for a product…
I recently had a charge for a product that I did not need nor want. I contacted Customer Service and chatted with Gabbi, who was very sensitive to my request to refund the charge. At one point, Teal jumped in to help resolve the issue. We ultimately resolved the issue satisfactorily. What could have been a contentious issue worked out due to their attention and concern. And follow up. It was refreshing to deal with live people who seemed to really care! Navigating today’s world of automated communication can be very frustrating, so it’s noteworthy that your team showed such an interest in resolving this issue. Thank you.

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Blown away by Paperform's customer service
Jenn is a goddess of patience. The fact that it took me a while to understand what she was saying was entirely my fault; I was sleepy and cranky and old (I'm still old as I type this, but not so sleepy and cranky). Despite my miscommunications, Jenn NEVER showed even a hint of impatience. Throughout it all, she was friendly and courteous and helpful, sending me all kinds of screenshots. I'm also super-impressed that there was live customer support this late at night. I hope your company gives Jenn a raise. I confess I was starting to question whether Paperform was worth the subscription fee, but this experience has made me a loyal Paperform customer. THANK YOU JENN AND PAPERFORM.

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Intuitive and unique service, excellent customer service
Paperform provides a unique service. I've tried various platforms before this one, and none of them has been specifically suitable for our purpose of creating an automatic calculator for our target users. Very easy and intuitive to use if you have bery basic knowledge of coding. Never found a similar customer service before trying Paperform. Definitely recommeded.

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Great form builder for Agencies
Our agency has been using Paperform for a couple years now. Not only is the system well built and does everything we need, but the staff are very friendly and helpful when we need something out fo the ordinary.

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Amazing support
Amazing support. I wasn't getting the results I wanted from their user interface - and two separate people on their support chat chimed in with some custom CSS they had crafted to improve the visuals. Wow.

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GREAT SOFTWARE AND EVEN GREAT SUPPORT!

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We love Paperform
We’ve been using Paperform for a while now. The platform combines ease of use with powerful features that allow us to create sophisticated forms and surveys without needing technical background. Paperform is visually appealing and mobile-responsive.
Customer support has been incredible, with the team consistently responsive, friendly, and knowledgeable.

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We've been a happy customer for years
We've been a happy customer with Paperform for years now. Great product and top-notch technical support when needed!

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Amazing customer support
I am super happy with the platform in general, but what really stands out (in my experience) is their quick and helpful CS agents. It is super easy to get a real human and my case was quickly and swiftly resolved.

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Easy to use, multipurpose.
Been using Paperform for several years now, it has solved so many different problems for our business from onboarding employees to onboarding new clients, registering for special events and creating a helpdesk system. We continue to find new uses all the time making it one of the more valuable tools in our arsenal. The platform continues to get better and better and it truly is easy to use. If you do run into a question, the customer service is prompt and always helpful. I can't say enough about paperform. We have now ditched all other services we were using for surveys and quizzes.
Great software - FANTASTIC support!
I have just started using Paperform and Papersign and I not only really love the product and how it's helping me organize my business - but the customer service has been FANTASTIC! They've held my hand through many hours to get me up and running with my first form and integration with Papersign. Andrew, in particular, was so helpful, patient and helped me all the way through to complete success with everything! Thanks so much, Andrew! I learned so much from you. I so appreciate this company and the many people I've encountered in chat that helped me along the way! THANK YOU ALL!

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Quick and Helpful Staff
Quick and Helpful Staff - Helped me understand my options

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They are a fraud
They are a fraud, their pro plan says $588 annually then they add another 20% when they bill you?? PAPERFORM @ 20% £90.02 $117.60 Misrepresentation and lies
I've been super impressed by Paperform
I've been super impressed by Paperform. The form/quiz builder is easy. There is a lot of flexibility to let you customise the design of the form (including custom CSS). You get drop off analytics with no config. Probably my favourite thing is the ability to include form submission data in the redirect URL.
The support is also very fast and knowledgeable 😊

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The best customer support I've experience in 20 yrs
Had some very specific questions about how to make the most of the platform, and get a very specific use case figured out. Customer support team were attentive and specific to solving our exact use case, and ensuring it was working for us. Really incredible service. Like a slice of consulting assistance from an expert on the software.

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Timely Response
The chat team is always quick to respond to my requests, and helpful in providing additional articles that relate to my questions.

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Responsive and helpful customer support…
Responsive and helpful customer support team. So valuable for learning a new platform and making quick progress!

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Great product, great team
Paperform is the most powerful, flexible, and easy to use form builder that I've ever used. Works really well with Zapier.

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It's very excellent service
It's very excellent service. I love to use Paperform because the platform is very friendly use and the their customer service responded very fast and very helpful in order to solve my problem. Their integration also very helpful because the are lot integration can be make.
I really hope you can add new features such as generate fully customize letter in PDF so I can give to our client download it. Thanks

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I understood what I was doing when I…
I understood what I was doing when I prompted for help :)

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







