Speedy, efficient delivery, beautifully packed, quality items, which are excellent value for money. Paperchase stationery and gifts have always been unique and exceptional, from your little gem on P... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
They have really great high quality stuff however I recently put an online order through and haven't heard anything since. It has been 5 days since they confirmed my order and I have received nothing... Vis mer
I paid for several items from the website. The confirmation came through by email and payment was taken. However, when I received my order there was an item missing which was important to me. I waite... Vis mer
I want to know where my order is and I keep getting emails to ask how am I enjoying my order and how was my experience. I have been a lover of Stationery for years and a loyal fan of paperchase..so sa... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Paperchase is an iconic British brand with a global presence. With all things celebration at our core, we are the (smiley) face of the positive moments in life for customers in more than 125 stores across the UK. For 50 years we have been bringing joy to the everyday through our innovative design-led cards, wrap, stationery and gifts. Our seasonal collections are brought to life using the highest-quality materials from around the world and the talents of our in-house teams in London. We have over 125 stores and concessions across the country and over 20 outlets internationally. Our award-winning website, paperchase.com, makes sure that no one has to miss out, allowing people to shop 24/7 from wherever they are.
Kontaktopplysninger
346-348 Chiswick High Rd, W4 5TA , London, Storbritannia
- paperchase.com
3,9
Bra
18k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I ordered two items
I ordered two items. They took ages to arrive and after I received one I was informed the other was out of stock. It would have been useful to be told about the lack of stock when the order was placed.
16. februar 2023
Missing item and waited weeks for…
Missing item and waited weeks for delivery still waiting on item or money back
19. februar 2023
My last ever Paperchase purchase and…
My last ever Paperchase purchase and I’ll really miss this company. Have been purchasing from them for decades. Great items in this order as always.
17. februar 2023
You did not fulfil my order
17. februar 2023
Half the order was missing and took 3 weeks to arrive.
Order took 3 weeks to be delivered. I ordered £52 worth of goods and delivery was short of at least £30 worth of goods that have not been supplied.
As Paperchase will soon cease to trade under its old ownership, this will probably be a nightmare to resolve as there is no direct phone or email communication. I have used their useless chat bot to make my complaint. If no response I will have to to contact the Credit Card company to stop payment.
Right now I just want them to collect what has been delivered and refund me.
17. februar 2023
Only part of order received.
15. februar 2023
Terrible Service
Of the three pens I ordered only one was delivered. There was no paperwork to say the order had been changed.`
17. februar 2023
Easy to order online
Easy to order online. The sale discount was made up by the cost of postage, but I guess that's the way things are. Delivery wasn't the fastest, but the products arrived securely and well packed, and I was notified when delivery was due. The product are very useful and just as I'd hoped.
16. februar 2023
Lovely Items as Always💗
• Lovely items
• Good quality
• Well made
• Cute and unique designs
• So sad they are closing down!
30. januar 2023
Not received one part of my order the…
Not received one part of my order the rest of it was perfect but I am missing my water bottle
17. februar 2023
Not delivered
You keep sending emails to ask me to review my order which I still haven't received ???
17. februar 2023
My package is missing items
My package is missing items. I can't find anyone to contact to enquire.
1. mars 2023
USELESS!!!
USELESS! Not received my delivery! No contact number! STILL WAITING to hear back from customer service!
2. mars 2023
Order hasn’t arrived
I ordered on 17/2, it is now 2/3 and it hasn’t arrived, they have said half of it is on the way.
No reply from customer service request.
2. mars 2023
Not received my order but keep getting…
Not received my order but keep getting asked to review my experience. Clearly not good.
Update:
The day after I posted this review I received an email from Amazon shipping to say my order has been shipped.
Second update:
Parcel received and I only have 2 of the 6 items I ordered and these seem to be the cheapest items of the 6. No other information provided about my other items.
Final Update:
I was contacted by paper chase yesterday after replying to my order email and said all I received was ‘X’ but nothing else and I have now received a refund for the missing items.
1. mars 2023
Missing items
1. mars 2023
Incomplete order
Three items (the most expensive ones) didn’t get shipped with my order. I have been charged and yet they were not included in the delivery.
28. februar 2023
Order never received
15. februar 2023
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