This is a scam. Not only do you not receive what you order, they charge a subscription without you knowing or signing up. Luckily I checked my account and they only stole once. Will report to my bank... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivery was delayed but in the end everything arrived and I received what I ordered. But the sting in the tail was that I was told AUD$98.98. When I received my bank statement I was also charged an... Vis mer
Selskapet har svart
Being charged twice for one product and they say they are raising awareness for people to consolidate their purchases….. I only ordered one product, I only wanted one product, and apparently because... Vis mer
Selskapet har svart
This company added an additional charge of $30 after the checkout had taken place. No warning whatsoever. My bank fraud dept rang me to query what seemed to be a card scam. The amount quoted was no... Vis mer
Selskapet har svart
1,2
Dårlig
108 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 7 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unethical Business Practices
I was charged an extra $29.95 for a $20 item because I would not order over $40 worth of additional items. Ozerty said this change is eco-friendly but it is a rip off and totally unethical. They claim to provide free delivery, top notch customer service and a refund if not satisfied but fail all 3 in my case. I was subsequently offered a discount if I gave a 5 star rating!
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ozerty-australia.com
Hi Rob,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Ordered two items at $20 received five…
Ordered two items at $20 received five at $140 which four do not work. I made one purchase and they somehow took extra money out of my account all up three transactions
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ozerty-australia.com
Hi Peter,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
If I could give a zero star rating I…
If I could give a zero star rating I would. I ordered 2 pairs of night driving glasses for $9.95 each. Ended up paying $59.99 , because they overcharged for postage and threw in an insurance payment that I never requested. That's not all, they have since charged the same amount on 2 more occasions that I only became aware of when I checked my account this evening. I have to cancel my credit card now. Steer clear of Ozerty, they are criminals.
7. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ozerty-australia.com
Hi Paul,
I understand how concerning unexpected recurring charges can be, and I’m very sorry for any confusion.
If you reach out to our support team at contact@ozerty-australia.com, we’d be happy to look into your account and clarify exactly what happened. We want to ensure everything is transparent and properly resolved for you.
We’re here to help.
Kind regards,
Beware
Ordered a smart watch in Nov 2024 (Order # OZ14039AU) and it arrived in Dec. All good so far. I then noticed I had been charged an extra $43AU for what was supposed to be free shipping. Contacted Ozerty & they said it was to offset the carbon emissions for the transport. Seriously this is a UAE based business but shipps from Sydney on a wrist watch for goodness sake. BUT WORSE TO COME. I have yet to get the watch working, it will not charge or turn on. the wrist band is rubbish and the instruction sheet is indecipherable even with a magnifier. Please beware of OZERTY
11. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra ozerty-australia.com
Hi Bryan,
I’m truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesn’t match what you initially expected.
We’d like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
We’re here to help and would be happy to resolve this with you.
Kind regards,
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.