Awesome! Received my package only one day late, which is completely fine considering I paid normal shipping fees. Phoenix star 42cm glass piece, thick, meticulous and fairly long which is perfect. Was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
These guys sell broken glassware and are suuuper difficult to deal with and rather unprofessional. AVOID if you can. If you can't, cross your fingers your product arrives safe and useable because the... Vis mer
One of the best online shopping experiences I’ve ever had! My package arrived super quick and safely wrapped in bubble wrap, not even a scratch on the goodies! Customer service was super helpful, I re... Vis mer
Never respond to emails about issues with products. I have emailed them several times, with either no response OR we need photo's, which had previously been sent, sent again, and once agin no resons... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Australia's number one online bong shop since 2010. The biggest range of quality glass bongs and accessories in Australia.
Kontaktopplysninger
Australia
- ozbongs.com.au
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fantastic quality every time
Spent 100 on a 30cm billy
Spent 100 on a 30cm billy, pretty nice one. It's absolutely terrible. The cone piece is monstrous for the billy. There's not shotty hole in the thing, waste of money.
One of the best online shopping…
One of the best online shopping experiences I’ve ever had! My package arrived super quick and safely wrapped in bubble wrap, not even a scratch on the goodies! Customer service was super helpful, I really appreciated the attention to detail they delivered. They have just got themselves a forever customer. Cannot be more satisfied. Thank you!!!
Wouldnt reccommend these guys to…
Wouldnt reccommend these guys to anybody ever ! Ordered an item around 2-3pm friday they are to lazy to send it off thrn so they make me wait until tuesday. Tuesday comes around and they just dont send it. They tried to send it off today i made them give me a refund wont ever shop with them again theyve made me go with out my medication now for almost 2 weeks. Everything was an issue for them nothing was easy
Super friendly staff
Super friendly staff. They ran low on stock and sent me freebie to make up for it 😀. Good communication and fast shipping. I'll order again!
Very disappointing experience
Very disappointing experience. The product received did not match the item advertised on the website and appeared to be a lower quality imitation version. When I raised my concerns and provided photo evidence, the issue was dismissed and I was still expected to pay return postage.
Would not recommend !!!
Great customer service
Great customer service , australia post broke down and didnt pick up the daily deliveries so the owner chucked in some freebies without even asking!!! , the best service and quality products.!!!! :) no AI chat bot , straight up human to human understanding! shop with these guys they allways look after there customers
DONT BUY any JUNK from this company
Dont buy any junk from this company. I got a 23cm AGUNG gripper bong and It wasn't airtight. They sent 2 grommets with the purchase yet neither of them were the correct fit. How can you be so stupid as to send 2 grommets yet you still cant send the correct one
Awesome service and highly recommend
Awesome service and highly recommend. Kept me in the loop with updates on my order. They have a phone number that you can ring and actually talk to someone. Great products, great range. Thank you Ozbongs 👍
Useless
Spent $100 on a nice bong, when it arrived the stem was just rolling around and broken on delivery. Firstly they blamed how rough aus post is and never took accountability, then they did send out a new stem, however it was for a far smaller bong. Now I have a $100 paperweight, thanks.
Awesome customer service
Good price, top quality glass but the gromet was slightly damaged. I told them and they posted me a new gromet straight away. That's how customer service is done.
Received two bongs from them and both…
Received two bongs from them and both were faulty. Said they would fix it and haven’t heard anything since. If all you people who had bad experiences reported them to fair trading they would be shut down. I’m reporting them to the ACCC. Maybe the AFP will raid them. My worst consumer experience ever.
Had a problem fix it the same day…
Had a problem fix it the same day highly highly recommend this Business excellent products and extremely good customer service second to none 10/10
Scam store
Scam store. Items don't arrive. Staff are so rude it can't be real. Expect a 3 week delay b4 you can lodge a complaint.
Been buying off these guys for years
Been buying off these guys for years, always top quality service and products, just bought $250 worth of gear off them and when I realised I forgot a $10 item rung them the next day to get it added on, they threw it in for nothing, absolute bloody legends would recommend every day of the week
scam- the testimonials page cant be…
scam- the testimonials page cant be added to despite an "add new" button
Got my order one day earlier then…
Got my order one day earlier then expected. When I unpacked my order it was missing an item, have to give it to Paul for responding so quickly to my email and getting the missing item out with in 24hrs. Will definitely be back.
Thanks
Eazy online order received quck…
Eazy online order received quck discreet packaging amazing products
Awesome
Awesome! Received my package only one day late, which is completely fine considering I paid normal shipping fees. Phoenix star 42cm glass piece, thick, meticulous and fairly long which is perfect. Was wrapped up in HEAPS of bubble wrap to ensure a safe process. I really don’t understand the bad reviews, people must be getting poor handling with the delivery from the driver or facility. No complaints here, thank you oz bong team!
10/10 service highly recommend
I’ve had 2 transactions from this brilliant company this year 2023 and both have exceeded expectations
Sadly on the 2nd order there was a manufacturing defect. Ozbongs went above and beyond to fix this problem asap
Not only did they rectify the problem with no hassle they even through in a goodie bag the bloody legends
10/10 company I highly recommend and will recommend to all my local mates too
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