I bought a small backpack for general use while on holiday. I admit I wasn't sure if the backpack I bought would work for me but am delighted to say I really love it. Never had a bucket type before bu... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The waterproof bum bag is just what I needed, for a short coastal holiday, on my own. I can swim without worrying, in a touristy village. I'll also use it to wear under loose shirts on dry land at m... Vis mer
Selskapet har svart
Website easy to navigate. Plenty of useful information about the product. The two waterproof backpacks arrived promptly and the design and quality are excellent. I returned one as in the end, one was... Vis mer
Selskapet har svart
Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage,... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om OverBoard
Skrevet av virksomheten
Serious waterproof protection. Proven performance.
OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry
Kontaktopplysninger
Unit 9 Sky Business Park, Eversley Way, TW20 8RF, Thorpe, Storbritannia
- 0345 208 5755
- support@overboard.com
- over-board.co.uk
4,6
Enestående
185 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Reliable and Rugged
I have been a customer of OverBoard for a while now, and they never disappoint. Over the years, I have built up a collection of their gear, including:
- Multiple Backpacks (perfect for daily use and heavy trips)
- Panniers (rock-solid for cycling in any weather)
- Waterproof Duffels & Dry Bags
Phone Cases
The quality is consistently great - everything is built to take a beating and keep your gear dry. I also appreciate that despite the durability, the prices remain very fair and competitive.
19. oktober 2025
Svar fra OverBoard
Thanks so much for your continued support and for sharing your experience! We're thrilled to hear that our gear has been reliable across your collection and that you’ve found the quality, durability, and value consistent. We really appreciate your loyalty and kind words!
great online experience
great online experience, fast delivery, great communication that was not 'to much' and of course an awesome product
11. mars 2026
Svar fra OverBoard
Thanks for your fantastic review! We're thrilled to hear you enjoyed the online experience, fast delivery, and clear communication, and that you’re happy with your product. We really appreciate your support!
Great customer service
Great customer service, fast delivery and really happy with my purchase.
4. mars 2026
Svar fra OverBoard
Thanks for the great feedback! We're really pleased to hear you were happy with the customer service, delivery, and your purchase. We really appreciate your support.
I recently purchased a waterproof bag…
I recently purchased a waterproof bag from OverBoard and I’m really impressed with the quality. The material feels extremely durable and well-made, giving me confidence that it will stand up to plenty of use. Most importantly, it’s completely waterproof — I’ve used it in heavy rain and around water and everything inside stayed perfectly dry.
The roll-top seal is simple to use and creates a really secure closure, which is great for peace of mind when you’re outdoors. It’s also surprisingly comfortable to carry and has plenty of space for essentials without feeling bulky.
Overall, it’s a fantastic bag for anyone who spends time outdoors, whether that’s kayaking, boating, hiking, or just dealing with the unpredictable British weather. Highly recommend if you want a reliable waterproof bag that does exactly what it promises.
13. mars 2026
Svar fra OverBoard
Thanks so much for taking the time to leave such a detailed review! We're really pleased to hear you're impressed with the quality and durability of your bag, and that it's keeping everything dry even in heavy rain. It's great to know the roll-top seal and comfort are working well for you too.
We really appreciate the recommendation and hope the bag continues to serve you well on many more outdoor adventures.
Love OverBoard products
Love OverBoard products - great quality and excellent customer service.
10. februar 2026
Svar fra OverBoard
Thanks so much for the great feedback! We're really glad to hear you're happy with the quality of our products and the service you received. We really appreciate your support.
I’m a big lad and I can barely get the…
I’m a big lad and I can barely get the bag on, thought it would be bigger.
12. november 2025
Svar fra OverBoard
Thanks for your feedback. We're sorry to hear the bag wasn’t quite the size you expected. We do our best to provide clear sizing information on the product page, but we appreciate you highlighting this as it helps us improve.
If you'd like, feel free to reach out to our team and we’d be happy to see if there’s an option that might suit you better.
Great price and speedy delivery
2. mars 2026
Svar fra OverBoard
Thank you for your great review! We're really pleased to hear that you were happy with both the price and the speedy delivery. We truly appreciate your support and hope to serve you again soon.
What I wanted at a good price with free…
What I wanted at a good price with free delivery. Arrived as promised, as described, well made piece of kit. (30 litre dry flat bag). Will have a look at their other products.
2. mars 2026
Svar fra OverBoard
Thank you for your great review! We're really pleased to hear you're happy with the 30 litre dry flat bag and that it arrived as promised. It's great to know you found it good value, and we hope it serves you well. Thanks again for your support, and we hope you enjoy browsing our other products too!
Great quality products
Great quality products, very good packaging and fast delivery.
16. februar 2026
Svar fra OverBoard
Thank you for your review! We're glad to hear you’re happy with the quality of our products, as well as the packaging and fast delivery. We really appreciate your support!
Do not buy, terrible product and customer service
Received an original overboard backpack for Christmas. First used at the rowing club in February. Coming back soaking wet from a rainy session to put on my dry clothes. I was appalled to find the entire contents of my bag floating in a pool of water. Even the contents of the inner pocket was soaking wet.
Wrote to customer services to request a full refund. They replied ‘no problem’ and details of the return process. There was no stipulation the refund was conditional.
After receiving the bag, overboard then emailed to say that they did not consider the bag to be faulty and now would not honour the refund, and have also not offered a credit note or exchange for a different product. So now Overboard have our money and the unwanted leaking and not waterproof bag. Having had roll top bags for many years, the suggestion it seems is I am at fault for allegedly not rolling their bag correctly…
Do not purchase from this company and terrible customer service. Looking at the volume of 1 and 2 star reviews my experience is far from alone.
Passed to credit card company to resolve.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra OverBoard
We’re sorry to hear you were disappointed with your experience. When we were first contacted regarding the leak, a refund was requested under the product warranty. As no visible damage was reported, we asked for the bag to be returned so we could inspect and test it for any manufacturing fault to determine how water may have entered.
After thorough checks, we were unable to find any manufacturing fault or damage with the bag. As the bag had been used and was not in a resalable condition, we were unfortunately unable to offer a refund or exchange. We remain happy to return the bag to you if you contact our team via our email communication.
We take all customer feedback seriously and always aim to provide clear guidance on product use, warranties, and returns.
Straight forward ordering, amazing price
Straight forward ordering. Amazing price (due to 20th Anniversary discount) on the 90L OverBoard Duffle I bought, yet to give as a Birthday gift.
With 5 Year warranty and write up on the product, I am confident that the recipient will love it.
25. februar 2026
Svar fra OverBoard
Thank you for your review! We're glad you found the ordering process straightforward and could take advantage of our 20th Anniversary discount. We hope the 90L OverBoard Duffle makes a fantastic birthday gift!
Svar fra OverBoard
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Your support means the world to us, and we look forward to serving you again soon!
The pack is great
The pack is great ! Just what I have been looking for . Perfect for carrying essentials on a walk in the wind and rain . Delivered with no hassle and quickly !
23. februar 2026
Svar fra OverBoard
Thank you for the great feedback! We’re so pleased to hear the pack is exactly what you were looking for and that delivery was quick and hassle-free.
We really appreciate you taking the time to share your experience.
Really good quality items
Really good quality items. Fast posting/delivery. Good communication about dispatch and delivery. Like the warranty of 5 years. No one else in this industry does that.
20. februar 2026
Svar fra OverBoard
Thank you so much for your great review!
We’re delighted you’re happy with the quality, fast delivery, and our communication throughout. It’s especially lovely to hear your feedback on our 5-year warranty — we’re proud to offer that extra peace of mind.
Thanks again for your support!
Awesome Customer service from Luke
I had a problem with my classic 30 backpack as the shoulder strapped failed and Luke was quick responding to my warranty enquiry and provide me with a new backpack. We use overboard a lot in our organisation as we work in most remote locations in UK and bags travel a lot with us. from our ships to our helicopters. Great customer service Luke 10/10
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra OverBoard
Thank you for the great review! We're delighted Luke was able to resolve your warranty issue quickly and get a replacement Classic 30L Backpack to you.
It’s fantastic to hear our bags are supporting your work in remote locations across the UK — from ships to helicopters is a real test!
We really appreciate your continued support.
good value product
19. februar 2026
Svar fra OverBoard
Thank you for your positive feedback! We're delighted to hear you’re happy with the value of your purchase. We appreciate you taking the time to share your experience.
Excellent all round experience
We asked some questions on the chat before or purchase and they were all answered. We had a couple more when we received our order and again they were answered quickly and satisfactorily. The quality of the products is excellent and it is so refreshing to deal with a company that really seems to care. Very fast delivery too. Excellent all round!
19. februar 2026
Svar fra OverBoard
Thank you so much for your fantastic review! We’re thrilled to hear our team could answer all your questions and that you’re happy with the product quality and fast delivery. It’s wonderful to know our care and service made a difference — thanks again for your support!
Great products and fantastic customer service!
First purchased from this company in 2021, the item I purchased was a large waterproof phone case. It stood up to all sorts of use, I took it on holiday, I used it on my paddle board and also used it on poolside. The best thing about this product is that OverBoard offer a 5 year extended warranty. I had an issue with the case after 4 years and 10 months.....I contacted customer services and they honoured the 5 year warranty! I can't fault this company, their products are fantastic and their customer service is amazing. Thank you:-)
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra OverBoard
Thank you so much for your amazing review and for being a loyal customer since 2021! We’re delighted to hear your waterproof phone case has been such a reliable companion on all your adventures.
It’s especially great to know our extended warranty and customer service team were able to support you when you needed it — that’s exactly what we’re here for. Thanks again for your kind words and continued support
Svar fra OverBoard
Thank you so much for the fantastic review! We’re thrilled to hear you’re happy with the products and fast delivery. Your support means a lot to us — thanks again!
Excellent service and fantastic…
Excellent service and fantastic product. Delivered promptly with great communication.
17. februar 2026
Svar fra OverBoard
Thank you so much for your wonderful review! We’re delighted to hear you were pleased with the service, communication, and prompt delivery. It means a lot to know you’re happy with your product — thanks again for your support!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.