I ordered to the UK over a month ago, and twice they couldn't provide the correct details to get through customs. In the end, they told me the package had been lost... and issued a refund. Who knows.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchased three items from website, 2 days later receive an email saying two of them not actually in stock. Dealt with very politely and refunded quickly, so can't fault the customer service at all,... Vis mer
The website ships from the Netherlands, this is only mentioned at checkout & if like me you miss the warning, you get stung with ridiculously high import charges. So technically my own fault for not s... Vis mer
Happy with the ordering process and quality of bags ordered. Point lost due to use of UPS who seem to rival Evri for delivery uselessness. Email said delivery on Tuesday, then Wednesday before settlin... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
3,1
Middels
271 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 14 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
excellent service and great products
excellent service and great products. Shipping was great and the packaging was excellent. I would definitely use this company again
13. august 2019
Anmeldelse skrevet uten oppfordring
Very efficient service
Very efficient service. Helpfull and knowledgable customer relations staff who respond in a short time. Thank you.
8. august 2019
Anmeldelse skrevet uten oppfordring
Excellent company to deal with
I have been completely satisfied with my experience of purchasing goods from this company. Would definitely use again and would
happily recommend to family and friends.
6. august 2019
Anmeldelse skrevet uten oppfordring
Select,...buy,...trust,... delivered and enjoy!!!
This is the second time that I've used this company.
I have to say that they are a first class company to buy from.
Communication is of there highest priority, always informing you along the way right up to the delivery.
I'll be going back and back to buy from as I have great trust and faith in them.
30. juli 2019
Anmeldelse skrevet uten oppfordring
Purchased some North Face baggage from…
Purchased some North Face baggage from the site. Was slightly concerned as I had not heard of the website before but got confirmation and tracker for product immediately. Excellent service would definately use again !
27. juli 2019
Anmeldelse skrevet uten oppfordring
Great customer service
There was an error on the website, hence the 4 star review. But this was quickly resolved and my email query responded to very quickly.
Great customer service. Very pleased with the product that was accurately described.
11. juli 2019
Anmeldelse skrevet uten oppfordring
Very pleased with my purchase
Very pleased with my purchase, the coat is lightweight and waterproof in the heaviest of downpours. I ordered a M/L as I normally wear a size 12 it's a bit on the large side but not a problem as I will be able to wear a jacket or thick jumper underneath. Good service and a very specific time for delivery.
Diane
18. juni 2019
Anmeldelse skrevet uten oppfordring
No better socks than these for trekking…
No better socks than these for trekking and long days on the trail. Great service from Etrias.
5. juni 2019
Anmeldelse skrevet uten oppfordring
Great service
Great service, really quick delivery, friendly communication. Would definitely recommend.
4. juni 2019
Anmeldelse skrevet uten oppfordring
Easy and efficient ordering process and…
Easy and efficient ordering process and efficient communication / updates regarding the delivery. Very pleased.
23. april 2019
Anmeldelse skrevet uten oppfordring
Quality product
Quality product, very good fabric- cosy. Be aware the cut is longer than most hoodies, maybe it's an American thing.
2. april 2019
Anmeldelse skrevet uten oppfordring
No contact address on their site
Their website doesn't even give their address in the Contact Us so I don't trust them and definitely won't be buying from them. Putting your address on the site is actually a legal requirement aswell.
24. mars 2019
Anmeldelse skrevet uten oppfordring
Svar fra Outdoorsupply.co.uk
Dear JP,
We sincerely apologise that you couldn't locate our address. Our company is actually based in the Netherlands, we do not have a physical store or headquarters in the UK. Our office address is visible on the 'Contact' page of our FAQ section. Our office address is:
De Schakel 9
5261 LL Vught
The Netherlands
Should you still have any questions about us, by all means give us a call on 01223 320693 or email us at customerservice@etrias.co.uk. We hope that this, and the reviews below from satisfied customers will help to change your mind!
Kind regards,
Etrias Customer Service
Highly recommended this store
Highly recommended this store. The foreign order was completed as soon like local.
21. mars 2019
Anmeldelse skrevet uten oppfordring
Never used this company before
Never used this company before. The product I bought was on special offer . Very good service
4. mars 2019
Anmeldelse skrevet uten oppfordring
Fast service
Always quick to answer questions via email and fast turn around of orders, best prices on the web, really good delivery service provided (by DPD) at a more than reasonable price. Totally happy, will buy again from outdoorsupply.co.uk
5. februar 2019
Anmeldelse skrevet uten oppfordring
Professionalism
They didn't have the stock on time,
They were in contact with me when I was emailing, quite fast response, and flexible on solutions!
I'm happy!!
16. januar 2019
Anmeldelse skrevet uten oppfordring
Excellent
First time shopping here and it was a very happy experience. The product arrived very quickly, just as described and displayed. Needed this last minute so I called customer service to confirm delivery timeframe, and they were very helpful. Really pleased with the product and the price. Highly recommend!
11. januar 2019
Anmeldelse skrevet uten oppfordring
Great shopping experience
Order received in just 3 days. Everything is professional and time-efficient. Peuterey padded jacket is just as cool-looking as expected
24. desember 2018
Anmeldelse skrevet uten oppfordring
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