Otter Spirit Anmeldelser 

I purchased a couple of bracelets this past Spring. They came beautifully boxed , and I loved them immediately. I loved that the company donates to Otters. As I was putting my bracelets in this morning, one broke. I was so disappointed and heartbroken.
I reached out to their customer service and explained what happened and that I was getting ready to put in a large order for Christmas gifts , but now I was hesitant in doing that , If they break easy. They explained to me that it was under a 2 year warranty and they would be happy to replace it upon receiving a picture of the broken. Bracelet, which I sent . They are replacing it right away.
I was so impressed with customer service for answering my email right away, and their caring attitude. I feel confident now in ordering from them in the future.
Thank you Sonia for all you help !!

I love all jewelry, crystals and more…..
When I emailed asking a question, they got right back to me and were very friendly and helpful.
I would definitely recommend purchasing from Otter Spirit. Love the quality of merchandise and customer service.

I made a mess on my first order and reached out to request an exchange before shipment. Jen on their customer service team handled things for me and was a pleasure to work with. Honestly, their customer service is amazing.

Their crystal bracelets are just beautiful. Absolutely gorgeous. They provide the source of the stones, which I appreciate being environmentally conscious. On top of that, my order arrived quickly, which I really appreciated since two of the bracelets were gifts.

I highly recommend OtterSpirit! Since placing that first order, I've come back and purchased one more as a birthday gift for a friend. She loved the bracelet! I have no doubt I'll be returning for more.

I have several bracelets and they are beautiful and of great quality. Customer service is always quick to respond if you need help.

Excellent product quality and customer service!

Otter Spirit is all about quality and great customer service. Their products are beautiful; I have several of their bracelets and each one is beautiful. Their customer service is absolutely the best. I can’t say enough good things about Otter Spirit!

Oh my gosh where do I even start? This company and their staff are beyond amazing. I accidentally placed an order and was hoping to cancel but it had already shipped. Sonia (the employee I spoke to) not only gave me a full refund but told me to keep the bracelet anyways. I was stunned by the generosity and immediate help she offered. It’s so rare to deal with kind people in this day and age. If you want to feel that warmth, purchase a quality item from this incredible company!!!!!!

Beautiful bracelets. Excellent customer service.

Beautiful gemstones and exceptional customer service, along with a wonderful mission to help otters! This was my first purchase and experience with Otter Spirit and I’m so pleased. I will wear my new sunstone bracelet with joy, and highly recommend them!

This was the first time ordering from Otter Spirit and I could not be more pleased. My three sets arrived in a timely manner and in good condition. Prsentation was great as well. The sheen and the colors of the various beads were just beautiful. Now, two sets are gifts and I have not seen the individuals yet. I was assured that if sizing was a problem, I could reach out for help to correct it. I ran into a situation where my bracelet broke and beads scattered. Customer service is absolutlely the best! They are replacing it. It was a pleasure to work with them, as well as a great experience. Otter Spirit's background and mission is a truely inspiring story.

I absolutely LOVE the bracelets! I have been wanting certain pieces for some time now and when the original order was misdirected I was beyond THRILLED at the level of customer service! Quality products and people who really stand out as TOP NOTCH !!

The lovely people at Otter Spirit are the world's best examples of humanity.
From ordering to delivery, there could not have been better communication.
Trump's tariffs are going to affect families as we, in Europe, are now charged customs and excise which is roughly 80% of an order of 2 items!
The fact that we must all look out for each other is undeniable but when a business sends a percentage to protect the endangered otters, one can only be touched by this compassion.
I bought 2 bracelets and the comments I've received made me glow with gratitude towards Otter Spirit.
What did I tell you people, just lovely, warm, caring and compassionate They are the best of us.
Jen and Susie, I'LL DEFINITELY BE BACK!!!! 😉😉

I love every bracelet I own the detail the colors the meaning of each gem 🌟✨
I get so many compliments trust me don’t think about it you are in good hands 💕
Thank you to the whole family and thank you Sonia for your excellent service in helping me 🤗✨

Customer Service is exceptional! I had forgotten to enter a discount code when I sent my order in. I contacted customer service, & Jen quickly refunded the discount amount to my credit card. I have since received my order. My bracelets arrived in lovely boxes & are beautiful! I am planning to order more for my sisters!

This company has the BEST customer service I've encountered in a long time! I was asked to rate a necklace I recently ordered, and I gave them my honest review that I was a little bit disappointed that the gemstones didn't quite match the picture color-wise. They got right back to me and explained that with many gemstones, there can be color variations that may be a bit different from what is expected. They could have left it at that, but instead they offered to replace the necklace with another item of equal value AND told me I could keep the necklace or give it to a friend! I'm honestly still so flabbergasted by their response because this type of customer service is very rare these days. I have bought many other items from this company and have always been so pleased with the quality and beauty of their jewelry. I will be a customer for life!

Love the quality of the stones. Best of all, the customer support deserves 10 stars. Had a miner ordering issue of my fault, but they took care of it very professionally with love. I would shop again and again.

They responded quickly and helped me find the perfect size, making sure I was completely satisfied with my purchase.

Otter Spirit has some of the best quality bracelets. I absolutely love mine! It’s my go to for all bracelets and for gifting!

I had a wonderful experience with Otter Spirit customer service. I purchased many beautiful bracelets so far but wasn't fully happy with one of them. I wrote an email about it and the response and the solution to my issue was way and beyond the standard customer service. The representative named Jen was prompt and offered me a very kind solution. I loved Otter Spirit jewels and now I'm impressed and appreciative of their superb customer service full of soul and spirit.

On the order, I noticed that my billing address was outdated, and Jen fixed it for me. I received many updates to the shipping status, and in a short time I received my beautiful bracelet. I love that I could order a small size to fit my teeny wrist! I love the lapis lazuli bracelet with the silver otter tag! It looks exactly as shown on the website. I ordered for my sun-sign. The packaging was beautiful, too, and everything about this purchase has been top-notch! I was delighted to add a bit to the otter program at the Monterey Bay Aquarium. Very pleased all around.