I have recently suffered an allergic reaction to having my nails treated and it affected me with both Biab and acrylic nails so I have been really upset. However when I tried these nails I realised I... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Salon look at a fraction of the cost! A fantastic alternative which gives me beautiful nails. I have developed a serious allergy even when using Hema free nail products, so this is amazing to be abl... Vis mer
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Company site implies it is London based - it is not, it's a Chinese supplier and the way their site blurs this is misleading and doesn’t breed trust in them. Ordered with Express Delivery paid for (3-... Vis mer
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After having a few problems with my order from opul nails, the company have been kind enough to send the nails I ordered and refund the purchase price. Thank you. I have ordered these nails before and... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Opul Nails, we're redefining what at-home manicures can feel like. Our mission is simple: to help women feel elegant, confident, and put-together - effortlessly. We understand that every woman has her own style, routine, and preferences, which is why we offer salon-quality SoftGel press-ons designed to adapt to your lifestyle, not the other way around. Whether you're looking for a timeless nude for the office, a glossy Cat Eye for a dinner out, or a natural glow just for you - we've made sure each set is quick to apply, reusable, and kind to your natural nails. No appointments. No damage. Just beautiful nails, in 10 minutes or less. At Opul, we believe self-care isn’t selfish - it's powerful. From our helpful guides to our dedicated customer support, we're here to make sure your manicure experience feels as good as it looks. Because it's more than just nails - it's about feeling like the best version of yourself, every single day.
Kontaktopplysninger
Storbritannia
- Contact@opulnails.com
- opulnails.com
4,4
Enestående
89 anmeldelser
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Customer service was excellent
Customer service was excellent. Paid for 3-5 days delivery but unfortunately didnt received until day 6. Contacted customer service and they refunded the delivery cost straight away. Nails arrived beautifully boxed and packaged. Can highly recommend.
14. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Opulnails
Hi Valerie,
Thank you so much for your kind words, I’m really glad we were able to resolve the delivery delay quickly for you. It means a lot to hear that you were happy with the service and that you loved the packaging too ✨
We truly appreciate your recommendation and hope you enjoy wearing your nails! 💅
Warm regards,
Olivia, Opul Nails London.
Offered full refund a review as I hadn't…
So i posted a review as I hadn't received nails in timely manner and the company had not responded to two emails. Since then I have received an email offering an apology for poor customer service AND have offered a full refund. So credit due where credit is due.
28. august 2025
Anmeldelse skrevet uten oppfordring
Payment taken from my account on the…
Payment taken from my account on the 20th August, not received nails to date. Have emailed them twice, no response. The contact number given on the website is not answered, tried numerous times.
DO NOT PURCHASE FROM THIS COMPANY.
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Opulnails
Hi Lynne,
Thank you for updating your review, and again, our sincerest apologies.
As mentioned in our earlier response, our team was on a short summer break, which unfortunately caused a delay in replying to your emails. That timing, combined with your event, made the situation especially frustrating, and we’re truly sorry your nails didn’t arrive when you needed them.
This is exactly why we issued a full refund and invited you to keep the nails as a gesture of goodwill.
We’re grateful that you acknowledged the follow-up, and we’re working hard to improve our systems as we grow, including better communication and faster support.
Warm regards,
Olivia, Opul Nails London.
Opul nails
Ordered x3 sets of nails , delivery was 5-8 days … not delivered , 6 days late and no response to my email querying delivery date !
4. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Opulnails
Hi Joanne,
You're absolutely right to be disappointed, and I take full responsibility.
One of the items in your order was unexpectedly out of stock, and we failed to notify you. That delay, combined with our slow response, created a frustrating experience, and for that, I sincerely apologise.
You’ve since been fully refunded, and we invited you to keep the products as a small gesture, but I know that doesn’t erase the inconvenience caused.
We're a growing team, and still refining a few processes as we scale. Thanks to your feedback, we’ve implemented safeguards to prevent this from happening again.
Thank you for holding us accountable. We truly appreciate it.
Warm wishes,
Olivia, Opul Nails London.
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