They do everything, mortgages, disputes and etc and dont specialise in some specific laws and we got result of it. Plenty of 1 star reviews mainly about overcharging or adding fees before comple... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to o... Vis mer
Selskapet har svart
Bardzo dobry kontakt z ekspertami, znają sie na rzeczy,nie obiecują a podają konkrety. Nie byłem pewien w mojej sprawie czy mam jakiekolwiek szanse na odszkodowanie,a jednak wszystko dobrze sie skończ... Vis mer
Selskapet har svart
Vicky Sumner at optimal was amazing. She was my case handler and managed to get me exchanged within 28 days!!! From the off, with our first introduction, she was clear and approachable. Things got don... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.
Kontaktopplysninger
3rd Floor Oakland House, Talbot Road, M16 0PQ, Manchester, Storbritannia
- 01612507771
- info@optimalsolicitors.com
- optimalsolicitors.com
4,3
Enestående
1k anmeldelser
Har svart på 71 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Take the time to look for a lawyer with a client-first approach.
If you want to settle the case quickly and efficiently, I do not recommend it. Besides, they do not respect the customer. The person who handled my sister's case has changed several times, and the last lawyer is arrogant and does not know how to talk to people. We filed a complaint, but it was obviously rejected because the lawyer who I'm dealing with this case, it was defended and they said it was my sister's fault. Please take your time to read most of the reviews, because we made a mistake by choosing this company. I regret that I didn't read the reviews earlier.
3. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Thank you for taking the time to share your concerns. We are genuinely sorry to hear about your experience and take your feedback seriously. Unfortunately, we've been unable to find any client details in our system or validate the claims mentioned, but we remain committed to resolving any issues. We have requested further details of your sister's case to allow us to investigate thoroughly; however, we have not yet received your response.
At our firm, we strive to provide the highest quality service and deeply regret if we did not meet your expectations this time. We've helped thousands of clients successfully, but we acknowledge that there is always room for improvement. Please contact us directly at your earliest convenience so we can address your concerns more comprehensively.
Svar fra Optimal Solicitors
Thank you for your kind words! We're thrilled to hear you found our services to be professional. Your high recommendation is greatly appreciated, and we look forward to continuing to provide top-notch service. Thank you for choosing us!
I used optimal to consult my situation…
I used optimal to consult my situation and I have a very positive feedback. The receptionist Judyta is very helpful, very professional and I would recommend this company
17. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Thank you for sharing your experience! We're delighted to hear that you found our services helpful and that Judyta made a positive impression with her professionalism. We greatly appreciate your recommendation and look forward to assisting you again at Optimal Solicitors. Thank you for choosing us!
Svar fra Optimal Solicitors
Thank you for your feedback! We're glad to hear you had a positive experience with our team and solicitors. We strive to maintain high standards and appreciate your recognition. Looking forward to serving you again!
Cooperation with Optimal Solicitors was…
Cooperation with Optimal Solicitors was at the highest level. Meetings were organized to ensure thorough preparation for the case. Any doubts or problems were resolved promptly and explained very well. 100% commitment from your lawyer. I highly recommend cooperation with this company.
5. april 2024
Svar fra Optimal Solicitors
Thank you for your fantastic review! We're thrilled to hear that your experience with Optimal Solicitors met the highest standards. Organizing detailed meetings and resolving any issues quickly and clearly is key to our approach, and we're glad this was reflected in your case. Your recognition of our lawyer’s 100% commitment is greatly appreciated. Thank you for recommending us, and we look forward to continuing our successful cooperation!
Caroline Higgins was fabulous
Caroline Higgins was fabulous. Would highly recommend Optimal solicitors. Moving home is stressful but your company made the whole process very easy. Many many thanks.
28. mars 2024
Svar fra Optimal Solicitors
Thank you so much for your wonderful feedback! We're delighted to hear that Caroline Higgins was fabulous and made your home-moving process smooth and stress-free. It's always our goal to ease the stress for our clients, and we're thrilled to have achieved that for you. Your high recommendation is greatly appreciated, and we look forward to assisting you or your friends in the future. Many thanks for choosing Optimal Solicitors!
Svar fra Optimal Solicitors
Thank you for your feedback! We're glad to hear you appreciated the great communication and swift response. Our team is committed to providing efficient and effective service, and it’s wonderful to know that we met your expectations. We look forward to continuing this level of service in all your future interactions with us!
Ms Karolina give me excellent, professional and very kind advice. She explained me everything very clearly. Highly recommend this Company. Thank you 👍👍👍
27. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Thank you so much for your kind words! We're thrilled to hear that Karolina provided you with excellent and professional advice. It's great to know she made everything clear for you. We really appreciate your recommendation and thank you for choosing our company. Looking forward to serving you again!
Great experience
Great experience, great service. Very good communication, delivered what they promised. Special thanks for Mr Walter Coupe for good work. I recommend everyone use Optimal Solicitors.
19. mars 2024
Svar fra Optimal Solicitors
Thank you for sharing your positive experience! We're delighted that you were satisfied with the service and communication from our team. Walter Coupe is especially pleased to hear your kind words about his work. We appreciate your recommendation and look forward to continuing to provide excellent service at Optimal Solicitors. Thank you for choosing us!
Excellent customer service
Excellent customer service. 11 points in the scale between 1-10.
25. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Thank you so much for your glowing review! Scoring an 11 out of 10 is truly outstanding, and we're thrilled to have exceeded your expectations with our customer service. Your kind words inspire us to keep up the great work. We look forward to serving you again soon!
Svar fra Optimal Solicitors
Thank you for your wonderful feedback! We're thrilled to hear that you found our service not only excellent but also helpful and informative. Your satisfaction is our top priority, and comments like yours make our day! We look forward to continuing to serve you with the same dedication and quality.
great and professional approach to…
great and professional approach to individual person case. Miss Martyna was very helpfull and professional in providing me with information .
15. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Thank you for sharing your positive experience! We're delighted to hear about your satisfaction with the professional service provided by Martyna. It's great to know she was able to assist you effectively with the information you needed. We always strive to tailor our approach to each individual case, and it's rewarding to see this reflected in your feedback. Thank you for choosing us, and we look forward to serving you again!
Highly professional customer service
Highly professional customer service. Weronika was very helpful.
15. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Thank you so much for your kind words! We’re thrilled to hear you received highly professional service. Weronika will be delighted to know that her help was so greatly appreciated. We strive to offer helpful and efficient service to all our clients, and your feedback confirms the hard work we put in every day. Thank you again for choosing us!
A massive thank you to Leighton Kelly
A massive thank you to Leighton Kelly. He has been amazing and made the process actually stress free. Quick to reply and always answers! Can not recommend him enough.
13. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Thank you for your wonderful review! We are so pleased to hear about your positive experience with Leighton Kelly. It's fantastic to know he made the process stress-free and was always ready to respond to your queries. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of excellence.
Nice and friendly team
Nice and friendly team. Very good customers service. Fast and effective at work. Defenetly well recommended to others customers.
Regards Mario
9. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Thank you so much for your kind comments! We're delighted to hear you enjoyed your experience with our friendly team and efficient service. We take great pride in our customer care and are glad it resonated with you. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future!
Bardzo miła i profesjonalna obsługa
Bardzo miła i profesjonalna obsługa. Dziękuję.
8. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Thank you so much for your kind words! We're thrilled to hear that you found our team friendly and our service efficient. We strive to deliver great customer service and are glad it made a difference in your experience. Your recommendation means the world to us. We look forward to serving you again in the future!
Great customer service !
Great customer service !! Explain everything straight away. Nice and clearly rules ! Highly recommended
7. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Optimal Solicitors
Hi Marcin, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
Used Optimal for sale of a house
Used Optimal for sale of a house, from the very start the nominated case handler was exceptionally knowledgeable about the idiosyncrasies involved in this particular sale and was helping the buyers solicitor to speed up the process, as they could only be described as woeful.
The stress involved in selling was made that more easy.
4. mars 2024
Svar fra Optimal Solicitors
Hi Mick, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
Great firm
The whole team is professional, very nice and competent. They helped me through my whole case and kept me up to date with everything while explaining everything clearly. Thank you
19. februar 2024
Svar fra Optimal Solicitors
Hi Malgorzata, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks
very good, professional service
good communication, very polite and helpful staff, with quick and easy system to use. would happily recommend to friends and family.
27. februar 2024
Svar fra Optimal Solicitors
Hi Liam, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks
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