I’m currently paying for a course from Optima IT, but the service I paid for has not been provided. I’ve contacted them to resolve this and am still waiting for a satisfactory outcome. I’m also deep... Vis mer
Optima Training & Consultancy Ltd
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Se hva andre synes
I’m currently attending the project sessions at Google Cloud Academy, and they’ve been very valuable. Our instructor, Kim, is incredibly patient and actively helps us solve problems. She provides the... Vis mer
Tonight myself and co-cohortees attended a session led by Kim Brook to get set up with Amazon accounts, linked to AWS Skill Builder. The various hoops that have to be jumped through to complet... Vis mer
Selskapet har svart
Was struggling to get into AWS account. With help from Zoe she fixed my first issue and was able to fix the above issue within our time frame. Zoe's professionalism and friendliness make the call... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Optima, we're not just an education provider—we shape futures. We provide more than just training; we offer immersive learning experiences, guided by industry experts. Our community encourages collaboration and shared ambition to excel in the tech world. We believe success is about helping our students achieve their dream jobs, adapting to the ever-evolving tech landscape. Optima is not just about teaching technology, but inspiring passion and opening doors to careers within it. Join us, and embark on a journey where your dreams become our mission.
Kontaktopplysninger
96 Greenway Business Centre, Greenway, Harlow Business Park, CM19 5QE, Harlow, Storbritannia
- 02070625000
- info@optima-it.co.uk
- optima-it.co.uk
I booked a one-to-one session with…
I booked a one-to-one session with Simon Spilsbury for additional support with my training labs this morning. I was blown away by Simon's knowledge and ability to simplify tricky concepts. Simon broke down difficult points so that i was able to grasp them and his professionalism allowed me to ask questions without making me feel awkward. I would highly recommend Simon for one-to-one support.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Optima Training & Consultancy Ltd
Hello,
Thank you so much for leaving this wonderful five-star review!
We are absolutely thrilled to hear how much you gained from your one-to-one session with Simon. It is fantastic to know that his expertise and approachable style helped you grasp those tricky concepts without making you feel awkward. We will certainly pass your kind words directly to him.
Best of luck with the rest of your studies!
Kind regards,
The Team at Optima IT
Optima Training & Consultancy Ltd
Optima Training & Consultancy Ltd
DO NOT USE THIS COMPANY!
I signed up last year for a Microsoft AI course online and just before i was about to start it, my father was rushed into hospital with serious problems that are ongoing that has now meant I have had to quit my job to care for him. At the same time I was also diagnosed with Fibromyalgia that is getting worse to the point where i cannot concentrate and get chronic pain, headaches, brain fog, sleep problems etc etc.
So I contacted Optima and they have said as its passed the 14 days cool down period I cannot get out of it and still have to pay the £3000 regardless! Considering my circumstances i think it is discusting that they could not come to an agreement with me.
AVOID
Added note... You can see the lovely reply Optima gave me below. I'd like to add i called the resolution team but they were busy so I requested a call back and guess what..... NOTHING days later👍
19. februar 2026
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Svar fra Optima Training & Consultancy Ltd
Hi Stacey,
Thank you for sharing your situation with us. We are so sorry to hear about your father's sudden illness and your own recent health diagnosis. It sounds like an exceptionally difficult and overwhelming time for you and your family.
Our students enrol with us because they want to change their lives, and our primary goal is always to support you in doing exactly that. Because the costs of the programme are paid out upon enrolment, there is unfortunately a limit to what we can do regarding the financial side of things. However, please be assured that all of our courses come with lifetime access and absolutely no time limits.
We are as flexible as possible with the timing and duration of your studies, meaning your course will be ready and waiting for you whenever you feel well enough to return to it. We genuinely want to find the best way to support you through this.
Please reach out to our resolutions team directly so we can look into your account privately and discuss the options available to you.
Wishing you and your father the very best.
Warm regards,
The Team at Optima IT
Svar fra Optima Training & Consultancy Ltd
Hi Guilherme,
Thank you so much for the fantastic five star rating!
We are absolutely delighted to hear that your experience with us has been so positive. We know our students enrol to change their lives, and our goal is to provide the best possible environment for you to do just that.
Because your course comes with lifetime access, we want to ensure you have help exactly when you need it. To give you even more flexibility, we have recently expanded our student support hours. Our team is now available to assist you until 10pm on weekdays.
Keep up the great work with your studies!
Best wishes,
The Team at Optima IT
I am very happy with service with Zoe
I am very happy with service and detailed conversation I have with Zoe very informative. She was very encouraging and explained all the details about the course and guided me for the plan ahead. Thank you so much
17. februar 2026
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Svar fra Optima Training & Consultancy Ltd
Dear Nidah,
Thank you so much for taking the time to leave such a wonderful five-star review!
We are absolutely thrilled to hear about your positive experience with Zoe. It is fantastic that you found your conversation with her so informative and encouraging. Our team knows that students enrol with us because they are looking to change their lives, and helping you build a clear, detailed plan for the future is exactly how we want to support you on that journey.
We will certainly pass your kind words directly to Zoe, as she will be delighted to read them.
Wishing you the very best of luck as you begin your studies with us!
Warmly,
The Team at Optima IT
Kim's attention to detail is fantastic
Kim's attention to detail is fantastic
I'd been struggling with a few issues and understanding certain things on the course, Kim took the time during a one to one session to point things out for me
I now feel more empowered to push on.
9. februar 2026
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Svar fra Optima Training & Consultancy Ltd
Hi Ray,
Thank you so much for the fantastic four-star review.
It is absolutely brilliant to hear that your one-to-one session with Kim made such a positive difference. We know that stepping up to learn new skills and change your career path can be challenging at times, so leaving you feeling empowered to push on is exactly the result we aim for. We will be sure to pass your lovely feedback directly to Kim!
Helpful
Steve was helpful with my inquiry and we solved the problem that I was faced. I am a student of optima and everyone here is so friendly.
10. februar 2026
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Svar fra Optima Training & Consultancy Ltd
Hello Costin,
Thank you so much for the brilliant five-star review!
We are absolutely delighted to hear that your inquiry was resolved and that you have found everyone at Optima to be so friendly. Our students enrol with us to make real changes in their lives, and providing a welcoming, supportive environment is a massive part of helping you achieve your goals.
Keep up the excellent work with your studies!
Kind regards,
The Team at Optima IT
Outstanding support from Zoe Gold at Optima Academy
I’ve had a really positive experience with Student Support at Optima Academy, especially with Zoe Gold. During an online Zoom meeting, she helped me locate the information I needed on MS SharePoint when I was stuck with my homework and confused about what to do next. Zoe generously gave me an hour of her time, guiding me step by step to the right resources.
She was patient, encouraging, and took the time to boost my confidence, reminding me that it’s okay to learn at my own pace. Thanks to her support, I was able to continue my work with much more clarity and self-belief. I really appreciate her help and would highly recommend her and the student support team at Optima Academy.
Thanks, Zoe,
Phil Lester
Dolphin cohort 2026
6. februar 2026
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I am a student at Optima and needed…
I am a student at Optima and needed help with labs.
Simon Spilsbiry reached out and help with understanding the parts that I was stuck on , Simon was very professional & friendly and was very knowledgeable which is very important when you are stuck on a subject.
I would definitely recommend Optima and Simon as a point of contact.
Great service and company to be learning with.
Thanks
6. februar 2026
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Simon was very supportive
Simon was very supportive, broke the informatin I requested into detail to ensure my understanding, he also went above and beyond with his time. Informative, patient and knowledgeable
6. februar 2026
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If your passionate to work with…
If your passionate to work with computers or gaming consoles, then this the way forward I've been in contacted with Soyhan Behic and he helped me so much to get onto the training course and his team I couldn't thank him enough as he went above and beyond to make sure im on his team, I'm so glad and grateful to be on his team and learn everything from him about the training course I'm starting 21st February
4. februar 2026
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Good Training and Mentoring Support.
I have always looked towards training in AI with other addenda, so I found all I needed with Optima Training. Moreover, the Trainers and Mentors are well-equipped and fabulous, highly knowledgeable, and have hands-on experience. When they give you mentoring time, they make sure that you get it right. This is exactly what happened to me recently.
After my AWS training two weeks ago, the trainer discovered that my name was not on many Optima essential key services. After the training session, she asked me to inform the Support Team so they could help me include my name and correct the issue.
Kim Brook, one of the Mentors, helped me set up my Skill-Builder and AWS accounts, which I couldn't have done on my own. After that, she made sure that she included my name in all the necessary key services on Optima Training Features; to mention a few:
· SharePoint - Completed
· Skillsbuilder - Completed
· Teams - Completed
· AI General Channel - Completed
Because of such dedicated service, commitment, and hands-on skills, I cannot feel shy but give her a Five* Rating for the skilful mentoring Support.
25. januar 2026
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Optima IT is absolutely the right place…
Optima IT is absolutely the right place to go if you’re looking to transition into an IT career. They genuinely listen, are incredibly understanding, and guide you in the right direction whenever you need it. The team is friendly, supportive, and committed to helping you succeed. I have no regrets enrolling with them.
30. januar 2026
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Friendly and helpful.
23. januar 2026
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Svar fra Optima Training & Consultancy Ltd
Nwando, it is great to hear that you found the experience friendly and helpful. We really appreciate you taking the time to share your feedback and are glad our team could support you.
I had a fantastic experience with the…
I had a fantastic experience with the team at Optima. A special thank you to David Hayes, who is an exceptionally methodical and patient instructor. He has a real talent for breaking down complex concepts and making them both understandable and genuinely enjoyable to learn. Highly recommended.
23. januar 2026
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Svar fra Optima Training & Consultancy Ltd
Clement, it is wonderful to hear how positive your experience has been. David will be delighted to know that his patient and methodical approach helped make complex topics clear and enjoyable for you.
Thank you for the recommendation and for taking the time to share your feedback. We are glad to have you learning with us and wish you continued success as you progress.
Thanks Ruby for your support and…
Thanks Ruby for your support and patience in helping me. Very professional and cheerful.
Pelagia
22. januar 2026
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Svar fra Optima Training & Consultancy Ltd
Pelagia, it is great to hear how positive your experience with Ruby has been. Her professionalism, patience and cheerful approach really make a difference, and she will be pleased to know her support helped you so much. Thank you for sharing your feedback.
Beyond the call of duty from day 1
Tonight myself and co-cohortees attended a session led by Kim Brook to get set up with Amazon accounts, linked to AWS Skill Builder.
The various hoops that have to be jumped through to complete the appropriate configurations before training can start are, shall we say, not intuitive.
Patiently, Kim led those of us struggling to get the configurations right, from where we were to success.
Optima support finishes at 22:00. Kim worked well beyond that time to make sure every one of us was 'good to go'.
19. januar 2026
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Svar fra Optima Training & Consultancy Ltd
John, it is great to hear how helpful that setup session was for you and your cohort. Getting accounts and configurations in place can definitely feel challenging at the start, so it is reassuring to know that Kim’s patience and clear guidance helped everyone reach the finish line.
Her commitment to making sure every student was fully ready, even staying on later to support the group, really reflects the care we put into helping people start with confidence. Thank you for sharing your experience and we wish you all the best as your training gets underway.
Today was the setup day
Today was a setup day. Kim and the team were relentless, ensuring we were all aligned throughout the different steps. Big thank you to Walson for your patience and clear directives.
19. januar 2026
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Svar fra Optima Training & Consultancy Ltd
It’s great to hear how smoothly the setup day went for you. Getting everyone aligned at the start is important, and we’re pleased that Kim and the team were able to guide the group through each step with focus and determination.
Walson will be glad to know his patience and clear direction made a difference. Thank you for sharing your feedback, and we look forward to supporting you as you move into the next phase of your training.
Kim was really great ensuring that we…
Kim was really great ensuring that we were all up to date on what we were doing. There were some technology issues which made it a little chaotic to start but it got sorted in the end.
19. januar 2026
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Svar fra Optima Training & Consultancy Ltd
Rahat, thank you for sharing your experience. It is good to hear that Kim’s guidance helped keep everyone on track, even when there were some early technical challenges.
We appreciate your patience while things were being resolved, and we’re pleased it all came together in the end. Your feedback helps us continue improving, and we look forward to supporting you as your training continues.
Kim has been wonderfully patient!
Kim has been wonderfully patient!! Thank you so much
19. januar 2026
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Svar fra Optima Training & Consultancy Ltd
Stephen, it is lovely to hear how much Kim’s patience made a difference for you. She will really appreciate your kind words. Thank you for taking a moment to share your feedback.
Thanks for help from Kim Brooks and…
Thanks for help from Kim Brooks and Walson for talking me through setting up the AWS builder, Budget limiter and AWS Subscription. Thank you.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Optima Training & Consultancy Ltd
James, it is great to hear that the setup support was helpful for you. Kim and Walson will be pleased to know their guidance made getting everything configured much easier.
Thank you for sharing your experience, and we wish you every success as you move forward with your AWS training.
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